For Dr. Leila Bouamatou, DBA ’17, women’s leadership in business is deeply personal
As the daughter of the founder of a family-owned bank in the West African country of Mauritania, Bouamatou studied the challenges that women in francophone Africa face when seeking to take over the family business during her time in the Fox Executive Doctorate in Business Administration (DBA) program.
Bouamatou found that women’s biggest struggles included the institutionalized stigma of working outside the home; resistance from both older male and female members of the family, who were often unwilling to break with tradition; and the convention of women taking their husband’s last names, thus having a different last name than the family company.
To succeed in leading a family business in this environment, Bouamatou identified several key factors—such as modern-thinking fathers, supportive husbands, access to educational opportunities, and personality traits like determination and ability.
As the general manager at the Mauritanian General Bank, Bouamatou hopes to inspire young African girls and women to become leaders in business. She wants others to receive the encouragement that she felt at home from her parents and siblings. “I am particularly lucky to be the daughter of a modern-thinking father who has great respect towards women,” said Bouamatou, “and who believes in the potential of his daughters.” She recalls her mother teaching her from an early age about the importance of education and ambition.
Despite the barriers that remain, she sees hope for the future. “Africa is changing, and so is the mentality,” Bouamatou said. “Women are getting more and more educated and becoming more and more ambitious. Fathers are more and more supportive of their daughters and more open-minded, compared to previous generations.”
“I am fully aware that it would be hard for one single African woman to change the world,” said Bouamatou. “But I know that this African woman can shape her world and destiny.”
Nirmala Menon, MS ’91, International Change Agent
Nirmala Menon, MS ’91, worked in the Global Diversity and Multicultural Team at IBM before becoming the founder and CEO of Interweave Consulting, a diversity and inclusiveness solutions company. At IBM, she experienced the diversity and inclusion challenges across various countries. The experience prepared her to found Interweave and lead it to be a pioneer in India, where the arena was a non-existent market when the company began operations.
Through Interweave, Menon works with companies to implement progressive policies to support diverse groups. The company has touched the minds and hearts of over 150,000 people, including senior leaders and managers through its workshops and initiatives. Others receive these messages through e-modules and webinars.
“Diversity and inclusion is still a new area of work in India and it is hard to provide a direct ROI on the efforts,” said Menon, addressing the impact of her efforts. “However, there are several anecdotes that show that the efforts have translated into positive behaviors at work. A better understanding of respectful behaviors at work and more conscious efforts at gender, disability, and LGBT inclusion are all, we believe, influenced by our efforts.”
When asked how she is making the world a better place, Menon said, “In my mind, everything we do dovetails into building a better world! The work we do has a tremendous positive impact as it is directly focused on building inclusion. From helping organizations understand the value of diversity and inclusion and helping to build enabling workplace policies to support the same, it has a direct impact for the nation.”
She believes organizations are powerful vehicles of change and teach people to become influencers. “A mind expanded or enriched with knowledge and sensitivity is bound to be applied not just at work but equally in their behaviors at home and in society.”
As a result, Interweave is building the foundations for social change in India and beyond.
4 ways giving impacts Fox
When Temple University opened its doors at the turn of the 19th century, it was more than a place—it was a bold, new idea. The transforming concept that founder Russell H. Conwell called, “The Temple Idea,” was to educate “working men and working women on a benevolent basis, at an expense to the students just sufficient to enhance their appreciation of the advantages of the institution.”
Philanthropy at the Fox School has been a game-changer ever since Conwell turned his “Temple Idea” into reality. A culture of giving is tied into the mission of the university, and there is no shortage of ways to contribute. From small student donations to multi-million dollar endowments, alumni, students, faculty, staff, and community partners have donated generously to keep the Fox community ahead of the frenetic pace that exists in today’s competitive business school environment.
The school succeeds because of its community’s commitment to transforming global business education. This is evident in the school’s market-driven curriculum, cutting-edge technology, and impactful research. The Fox School continues to innovate thanks to the vision and generosity of its leaders and donors. The following highlights how philanthropy influences the hiring of faculty, program development, facility upgrades and expansion, and scholarship endowment to offer our students greater opportunities so that they can advance their industries and change the world.
Attracting and retaining industry-leading faculty members is key to the reputation and success of the Fox School. They are gifted orators, mentors, and business and academic leaders. Their work and expertise reach beyond the classroom into the largest, most successful multi-national corporations. Fox students study with some of the brightest minds in marketing, risk, insurance, finance, healthcare, and many other fields. Here, more than 220 faculty create a hands-on experience that connects students to the real world and helps them make their mark in their chosen field or profession. The Jerome Fox Chair in Accounting, Taxation, and Financial Strategy is an example of one-way donor funds support the Fox faculty.
Jerome Fox Chair in Accounting, Taxation, and Financial Strategy
In 2015, the Jerome Fox Chair in Accounting, Taxation, and Financial Strategy was added. Created through a $2 million gift from Saul A. Fox, KLN ’75, in honor of his father, Jerome Fox, this chair is held by high-level practitioners of accounting, taxation, and financial strategy. “My father equally valued the accounting industry and the role of education in our society,” said Fox. “The establishment of this distinguished chair at the Fox School melds my father’s two lifelong passions and honors his memory as a successful accounting practitioner.”
The Jerome Fox Chair is currently held by David E. Jones. “The prestige of having a named chair is crucial to attracting high-achieving professors for our department and the school,” says Jones. Endowed chairs help promote the school’s presence and expertise in areas of business education and research, and ensure the school can secure world-renowned faculty to teach its students.
The incredible growth and development of the Fox School on Temple’s Main Campus is creating a hub for innovation, entrepreneurship, research, and business education as a whole. Technology, state-of-the-art research labs, co-working spaces, and an accelerator all ensure that the school offers the resources that students, alumni, faculty, and staff need to advance business education in the 21st Century.
1810 Liacouras Walk To continue innovating its programs for a record number of students, the school has expanded into 1810 Liacouras Walk. The building’s renovation was partially financed through philanthropic efforts. The project houses the Innovation and Entrepreneurship Institute (IEI), which occupies the first floor of the building.
- 77,000 additional square feet
- SIX additional floors
- COLLABORATIVE co-working spaces and new classrooms
- ADVANCED TECHNOLOGY to personify online and traditional learning
- EXPANSION of the Tutoring Center and the Business Communications Center
- STATE OF THE ART research labs for the Data Science and Business Analytics Institute and the Center for Neural Decision Making
Thanks to philanthropy, the Fox School has the opportunity to offer inventive classroom education, workshops, conferences, customized mentorships, and events. Wall Street Day and Be Your Own Boss Bowl® are examples of ways donor funds support the school and programs.
Wall Street Day In 2012, Dean’s Council member Douglas L. Maine, KLN ’71, a senior advisor at Brown Brothers Harriman, helped establish Wall Street Day. This experience allows students to get a glimpse into the day-to-day of Temple alumni working on Wall Street. It provides a comfortable arena in which they can ask questions of alumni, who were once in their shoes. Wall Street Day gives Fox students hands-on experience and the opportunity to meet face to face with successful alumni working in the financial industry,” says Cindy Axelrod, director of Financial Planning programs and director of the Owl Fund. “The experience allows our students to ask questions, network, and open doors for their future success. It enriches their collegiate careers and demonstrates the value of their Temple education.”
Be Your Own Boss Bowl® The Be Your Own Boss Bowl® (BYOBB®), a university-wide business plan competition, helps winners take their business ideas to the next level. The annual event is currently sponsored by Bernard Spain, FOX ’56, and Murray Spain, FOX ’65, brothers and entrepreneurs credited with popularizing the smiley face icon in the 1970s. In 2018, UniFi, a mobile app focused on financial wellness and onboarding, took home the top honor—a $60,000 grand prize. The UniFi team, led by Jessica Rothstein, MBA ’18, plans to use the new resources for talent acquisition and tech. “We have two pilots to launch this year,” said Rothstein. “Winning this competition will definitely help us reach our goals.”
Fox School students are driven to succeed. They rise to any challenge and surpass even the greatest expectations. However, success is hard to achieve if financial or personal obstacles stand in the way. Donor-funded scholarships provide financial relief while alleviating some emotional stress associated with funding a college degree. Scholarships empower students to seize hold of the opportunity to receive a world-class business education. Examples include immediate-use scholarships, endowed scholarships, and emergency support provided through the Fox Student Philanthropy society.
Fox Student Philanthropic Society Current students can help each other by contributing to the Fox Student Philanthropic Society (FSPS). The organization coordinates fundraisers for the Fox Student Emergency Fund for students who face an unexpected financial hardship that would prevent them from being able to get what they need to complete their semester. Faculty and staff can advocate for students who meet the criteria. “You think of philanthropy and you think of people who are millionaires,” said Shaniqua Wallace, FOX ’17. “Or you don’t think you have the money or the resources or that your coins matter. Anything that you provide matters.”
More than 15 million adults struggle with alcohol addiction. In fact, according to the CDC, one in ten deaths of working-age adults in America is linked to alcohol. That’s one reason data on alcohol use has been chosen by researchers for study from the enormous data set from the U.S. Department of Veterans Affairs’ ambitious Million Veteran Program (MVP). The VA intends as the project’s name states, to gather data on an astonishing one million service members.
Kuang-Yao Lee, assistant professor of statistical science at the Fox School, sees a world of potential new knowledge in this vast cache of data. This is particularly true of alcohol use because the data from the MVP is longitudinal, which means the same measurements are tracked over time. Alongside the support from the VA, Lee’s project received funding through from Office for the Vice President of Research at Temple University.
Volunteers in the MVP each submit blood samples as well as health surveys, amassing a dataset that comprises both genetic data and behavioral patterns. Beginning in 2016 when he was a researcher at Yale University, Lee and his colleagues have been using this information-rich resource to search for the specific combination of genes that correspond to alcohol and other substance use.
“Previous studies have suggested [these genes exist], but mostly were only limited to small scales or restricted conditions,” says Lee. “We want to use statistical models to find out if this is really a valid assumption. Our results so far suggest a very strong association.”
While ample electronic health records and genetic data have long been available to researchers, only recently has the efficient computing power become available to slice and dice the information into accurate, usable new insights and discoveries. More sophisticated algorithms combined with larger-than-ever computer storage capacity, as well as parallel computation techniques, allow today’s researchers to make meaning from a huge amount of complex data.
How huge? “Depending on the facility, the whole genome sequencing [for one person] can produce hundreds of millions of variants,” says Lee. Questionnaires allow researchers to gather large amounts of information about each subject every time they are administered. Multiply that by one million veterans. “We’re talking about not just billions, but millions of millions of points of data,” he says.
Data with this level of complexity can lead to findings that are more nuanced and reliable than in the past. Previously statistics sometimes led to oversimplified and other not-quite-right conclusions. We’ve all heard the old axiom, “There are three kinds of lies: lies, damned lies, and statistics.” But as so-called big data increases in scope and complexity and the tools used to analyze this data become more sophisticated, statistics are becoming more honest than ever before. From projects such as the Million Veteran Program and other similarly vast datasets, new genetic truths may ultimately emerge.
There are many possible real-world applications for this research. For one thing, determining which specific genes are linked with alcohol and other substance abuse could lead to new and better medicines and treatments for the very veterans who have volunteered their most sensitive personal information for this work. A dialed-in genetic profile that indicates a vulnerability for substance abuse could be used to screen kids and even adults while there is still time for effective early interventions that can keep them on a healthy path. Given the current public health crisis around opioids, alcohol, and other substance use, a breakthrough of this kind could have far-reaching benefits.
Lee says that the knowledge gleaned from the Million Veteran Program about substance abuse may lead to similar projects that could help solve other vexing behavioral, health, and genetic puzzles. He also notes that the innovative statistical models and tools he’s used in this research could be applied in myriad ways to other complex datasets.
For example, online shopping platforms can easily observe huge amounts of individual consumers and, at the same time, collect data across large numbers of variables. “One of the core problems in business analytics is to use statistical models to study the inter-dependency between observed variables, for example, the dependency between decision making and consumer behavior,” Lee says.
“There are a surprising number of similarities between genomics and online shopping.”
This story was originally published in On the Verge, the Fox School’s flagship research magazine. For more stories, visit www.fox.temple.edu/ontheverge.
4 recent faculty research articles that will change how you do business
Innovative research has transformed the way we live over the last century. From the airplane and the automobile to the radio and the Internet, progress has come from forward-thinking leaders who discover new solutions and insights into how we do business.
At the Fox School, expert faculty members are taking up that mantle of progress. As they look for unsolved problems or unanswered questions, these researchers explore topics that impact our everyday lives.
1. Don’t play games with names. Mimi Morrin, a professor in the Department of Marketing and Supply Chain Management, found that consumers who were misidentified had a negative emotional reaction to the company. If a marketing email addresses “Shirin” as “Elizabeth,” or a barista calls out “Brian” instead of “Byron,” Morrin found consumers feel disrespected. Some even had a physical reaction to this transgression, like pushing a coffee cup further away on the table. In order to prevent customers from running away, companies don’t just have to personalize, they have to personalize correctly. Morrin suggests employing methods like frequent shopper cards in order to successfully embrace the use of customer names.
2. Getting angry at work can (sometimes) be okay. Most people avoid yelling at work. But anger can be productive, says Deanna Geddes, associate dean, graduate programs, at the Fox School. Her recent research studied workplace anger by looking at the status (either a supervisor or subordinate) and role (either expressing or receiving angry feelings) of the parties involved. If the employees already had a strong relationship, Geddes found that emotional disagreements promoted dialogue, improved working relationships, and created a beneficial movement towards organizational change. Yet when subordinates were on the receiving end of anger, the results were more often negative. So next time you feel your blood boiling in a meeting, recognize your role and status in the situation before deciding to unleash.
3. Remember what’s in your wallet. How much cash is in your wallet right now? Did you guess correctly? Joydeep Srivastava, the Robert L. Johnson Professor of Marketing, found that people are more likely to remember what’s in their wallets when they were holding larger bills. In addition, not only were they less likely to spend their money, participants with higher denominations were more likely to underestimate the amount of money they had. If you would like to be pleasantly surprised next time you open your purse, try taking out a $50 when you go to the ATM.
4. Crowded by ads—it can cost you. Crowds are the worst. Whether it is a congested subway car or packed venue, people can often respond by turning inwards and towards their phones. Xueming Luo, Charles E. Gilliland, Jr. Professor of Marketing discovered that being in a crowded area actually increases our susceptibility to mobile ads. In his study of nearly 15,000 mobile phone users, commuters in crowded train cars were twice as likely to make a purchase in response to a mobile ad, compared to those in less crowded trains. While we normally associate crowds with anxiety and risk-avoidance, Luo found that mobile ads can be a welcome relief in this environment. For companies, this means a new way to boost marketing effectiveness. For consumers, let’s be real—this won’t stop us from pulling out our phones.
For more updates on Fox Research, go to fox.temple.edu/idea-marketplace.
Deserve a raise? Here’s how to fight for it.
One hundred years ago, in 1918, the average American household made $1,518 annually. Today, the average business major’s starting salary is nearly 30 times that—between $45,000 and $50,000 per year, according to a recent study.
For the last century, we have seen wages rise. But as expenses have crept up, everyone could use a little extra in the bank. Luckily, two Fox School researchers may be able to help.
Tony Petrucci and Crystal Harold, two researchers in the Department of Human Resource Management, have studied the best tactics for negotiating a raise. On one hand, competency—the skills that an individual contributes to an organization—is king. On the other hand, the presentation of this delicate proposal may dictate whether it fails or succeeds. Here are some tips from Petrucci and Harold about how you can be strategic about increasing your salary.
From Tony Petrucci, assistant professor of practice:
1. Understand which competencies are most valued based on your role. “The best way to increase your own value is by creating value for your organization. Most organizations determine value by execution of competencies, including skills, knowledge, and experiences. Research has shown some competencies universally lead to higher pay. For example, people who display a feedback-seeking orientation earn higher pay raises and quicker promotions. Seeking feedback is typically associated with higher levels of emotional intelligence, which is a competency most organizations value and reward.”
2. Know where the future is trending in your field. “Competencies in areas such as digital leadership, data analytics, real-time feedback, artificial intelligence, and leadership are very relevant and valued. Deloitte, for example, found that digital leaders of the future will need to be more networked, collaborative, more inclusive, and better at giving, seeking, and receiving real-time feedback.”
3. Recognize that career paths will become less traditional in the future. “In today’s environment, individuals need to take more ownership for their career through personal learning. By understanding what competencies are important, showing calibrated excellence in those competencies, and marketing personal achievement, research shows you may have higher—and more frequent—raises.”
From Crystal Harold, associate professor of human resources management and Cigna Research Fellow:
4. Timing is important. “If you successfully completed an important project or received a major commendation for your work, time the discussion with your boss after these events. Research suggests that Thursdays may be the best day to ask for a raise, as people are generally most agreeable and potentially open to negotiations as the traditional workweek winds down.”
5. Do your homework. “Know the worth of your position, your skill set, and what you bring to the company. Be prepared to articulate why you merit a raise. For instance, if your job has changed in some meaningful way, be able to document how. If you played a critical role in completing an important project, be able to clarify your contributions. By knowing the salary norms for your industry and documenting your accomplishments, you can better justify your targeted figure.”
6. Don’t bluff unless you can accept the consequences. “Research shows that competitive strategies—like sharing details of a competing offer or threatening to walk away—during job offer negotiations yield higher salary gains. While these tactics might be useful for initial negotiations, be cautious of using them when requesting a raise. If you threaten to leave unless you receive a raise, but actually do not intend to leave, be prepared for the repercussions if your boss calls your bluff. And going on the job market to get an offer for the sole purpose of motivating a raise could irreparably damage your reputation with others within your industry.”
6 alumni and students pick essential items from 2019 to share with tomorrow’s business leaders
1. Nasir Mack, Class of 2021
Career goal: “To work in the entertainment, hospitality, and fashion industry.”
Time capsule submission: Social media “Since I hope to one day become the CEO of a firm that is active in the entertainment industry, it would be interesting to see how much the social media platforms have changed and the usage rate of the platforms in the upcoming generation. As a millennial, social media has become an integral part of our lives. A culture of constant comparison and instant gratification has been born that is also encompassed by a global connection of everyday people moving through life, all sharing their high and low moments, and their struggles. Industries, including the entertainment industry, have utilized social media to connect directly with their consumers, and vice versa. Ten years from now, the way we think about social media in business may be entirely different.”
2. Pauline Milwood, PhD ’15
Assistant professor of hospitality management, Penn State University
Time capsule submission: The heart emoji “It is the second or third most popular emoji used on social media platforms, according to infographic trackers. But I chose it to remind young men and women serving in hospitality and tourism that excellence in service and meaningfully connecting with others must be lived from the heart.”
3. Michael Moore, BBA ’93
Partner and chief commercial officer, WillowTree Inc.
Time capsule submission: Apple iPhone “We refer to the iPhone now as your identity layer—in other words, the phone has become the central hub for all our data, more than contacts and communications, but rather, our preferences, our personal and commercial profile. We may not need devices like this in the future; we’ll just need a small wearable device to power our identities. Even now, considering how quickly things are evolving—like going from typing interfaces to voice interfaces—who’s to say that we won’t have a tiny device behind our ear that’s a wearable and hearable interface very soon. The pace we’re on, with the way computing has progressed, in 10 years I think we’ll see such a radical shift in what personal technology looks like.”
4. Suzy Schramm-Apple, MBA ’87
CEO, PrescribeWell, Inc.
Time capsule submission: A laptop with Windows or Office Software “These compact, portable tools made it possible for people to communicate globally in an instant, to create presentations and spreadsheets, to create and manage databases, and to archive files with incredible storage capacity. They are invaluable to business people and leaders today.”
5. Ben Thomas, BBA ’18
Freelance audio engineer and music producer; Co-founder of nicethingsMUSIC
Time capsule submission: Spotify “Spotify is the perfect way to define the new direction of the music industry. Streaming has changed the entire business model of the industry and, unfortunately, has caused a lot of traditional businesses to be redefined. Personally, I love streaming, I think it has opened up more ways for artists to be successful than ever before. And I know that without money that artists make from streaming, there is no way that I would be able to live my dream as an audio engineer and producer.”
6. Daria Salusbury, KLN ’75
Founder and CEO, Salusbury & Co., LLC
Time capsule submission: The Dakota floor plans “I would add the original floor plans for The Dakota on the upper west side of Manhattan to the capsule because this development was so progressive and has stood the test of time with such occupants as John Lennon and Yoko Ono, Richard Bernstein, Lauren Bacall, etc. It is still one of the most sought after buildings to call ‘home’ for the most outstanding and accomplished people who need a residence in New York City.”
This story was originally published in Fox Focus, the Fox School’s alumni magazine.
4 alumni blazing trails in their fields
There is more to success than know-how. That’s why business smarts, strength, and character are injected into the DNA of Fox students. That’s why alumni are endowed with traits—perseverance, determination, and professional polish, to name a few—that give them a competitive edge in business. Below, we highlight a few alumni who have built upon their education to achieve great success in the real world.
The Transformer: Steven McAnena
President of Distribution, Life and Financial Services, Farmers Insurance
Steve McAnena, BBA ’93, serves as president of Business Insurance at Liberty Mutual Insurance Company and Liberty Mutual Group, Inc. (LMB). He is also executive vice president of Global Retail Markets at LMB. He joined the company in 1993 and served as president. His leadership experience, combined with his diverse experience and track record in product and distribution, help his division continue to cultivate strong relationships with independent agents and brokers. He studied actuarial science at the Fox School.
“I remember my days at Temple—meeting new friends, becoming exposed to new professors, learning new coursework. When I arrived on campus it felt as if things changed in an instant and then kept changing. It was as energizing as it was stressful and I did not realize how four years of my life at Temple would serve as the foundation for my career. At the time, I did not realize that professional life was really a continuation of the learning process that began at Temple.
Charles Darwin has a famous quote: ‘It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is most adaptable to change.’ The same is true within business—just ask Kodak or Blockbuster. The most successful professionals and companies are the ones willing to invest in changing, evolving, and in some cases totally reinventing their businesses. To be clear, be proud of your accomplishments and celebrate your successes, but always, always be looking in the rearview mirror because the competition is bearing down on you. Try new things. Don’t avoid them. Take calculated risks. Don’t shy away from them. Embrace and learn from mistakes. Don’t hide them. The capabilities and skills that got you here today are likely not the ones you need to win tomorrow. Be ready, be excited, embrace change.”
The Builder: Atish Banerjea
Chief Information Officer, Facebook
Atish Banerjea, MS ’91, is the chief information officer (CIO) of Facebook. Before joining Facebook, he worked in senior leadership roles at NBCUniversal and Dex Media, Inc. and spent 10 years with Pearson PLC. He has also held roles at Maurices, Inc. and Simon & Schuster. Early in his career, Banerjea held a full-time tenure track faculty position at the University of Wisconsin as assistant professor of computer information systems (CIS), responsible for teaching all the advanced CIS courses for the undergraduate computer information systems program, as well as conducting research in support of teaching assignments.
Banerjea, who builds internal systems for Facebook, says the following about how he navigates working for the massive social media company: “I’ve learned there’s a Facebook way of doing things. For one, we build everything ourselves. And that’s because, in large part, we have a very strong platform. It’s also because many third-party products can’t match the pace at which we’re growing. And Facebook is a company driven by efficiency. Rather than bring a third-party product in that would change the workflow and the work process, which is what almost every other company does, we’ve figured out the most effective way someone here can do their job, from HR to finance, is to build a system to meet their needs.”
The Philanthropist: Larry Miller
President, Nike, Jordan Brand
Larry Miller, BBA ’82, is the president of Jordan Brand, a division of Nike Inc. This is his second tour with the brand, and he continues to garner international respect for his reputation as an inspirational leader with a proven track record of building premium businesses in the world of sport. In his role, he oversees the day-to-day operations and works with Nike global leadership and Michael Jordan to drive the brand’s global business objectives. Prior to joining Jordan Brand, he served as president and alternate governor of the Portland Trail Blazers and vice president of the U.S. apparel division of Nike. He also held executive-level positions at Jantzen, Inc. and Kraft General Foods, as well as positions at Philadelphia Newspapers, Inc. and Campbell Soup.
“The Fox School prepared me for a career in business. It allowed me to start in accounting and transition into general management, marketing, and beyond. It prepared me to look at what I do from a business perspective, because it’s easy to get caught up in the excitement of sports. I think the Fox School also prepared me to be a leader,” says Miller.
Miller possesses a commitment to philanthropy that is innate to Temple University and the Fox School. In 2015, he established the annual Tamara J. Gilmore Endowed Scholarship to award underrepresented female STHM students who are pursuing careers in hospitality and event management, and who exemplify Gilmore’s professional and entrepreneurial spirit. A Temple alumna who died in 1999, Gilmore was an accomplished business person within the hospitality industry.
When asked, Miller offered the following advice for the Fox community: “I’ve learned a lot of lessons throughout my career, from Campbell to Kraft to Jantzen to the Blazers, and ultimately Jordan Brand. When it comes to leadership, the biggest lesson I’ve learned is to have the right people in the right jobs, then allow them to do their jobs and give them support.”
The Mover and Shaker: Margaret (Meg) McGoldrick
President of Abington-Jefferson Health
Margaret (“Meg”) M. McGoldrick, MBA ’76, is president of Abington-Jefferson Health, where she has served as chief operating officer since 1999. She is responsible for Abington Hospital—Jefferson Health and Abington-Lansdale Hospital, as well as five outpatient centers and two urgent care centers.
Prior to joining Abington, McGoldrick held executive leadership roles with Hahnemann University Hospital and the Medical College of Pennsylvania Hospital. She is a fellow of the American College of Healthcare Executives and is a Baldrige executive fellow with the Baldrige Performance Excellence Program. She serves on the board of directors of several organizations and is the board chair of the Keystone Alliance for Performance Excellence, the State of Pennsylvania Baldrige Alliance Program. She’s also a member of the Dean’s Council of the Fox School and a life trustee of Philadelphia University.
McGoldrick shares the best piece of advice that she was ever given: “Keep moving forward. There are ups and downs, certainly. Nothing’s a straight line. But if you’re not moving forward, you’re probably going backward. And as life moves on, lots of people suggest—wisely—to look for ways to re-center myself. I’ve worked in very stressful positions. Being able to manage that stress has been critical.”
She also offers the Fox community tips to build a great career as a healthcare executive: “I have served on many nonprofit boards that are connected to the work of our organization. This connection into the community provides for a deeper relationship with all those partners in the community that make it possible for healthcare organizations to be more effective. Also, meeting so many talented individuals in these organizations increased my network of professional colleagues.”
McGoldrick’s Secrets to Success
- Respect and support all employees and clinical staff who care for the patients and families
- Listen to those closest to the patients and the work of the organization
- Dedicate yourself to a culture of safety and high reliability
- Embrace constant cycles of learning and improvement
- Commit to the Baldrige Framework of Management
The Career Pitfalls that Taught Her the Most Valuable Lessons
- Don’t let missteps or failures distract you from a continuous focus on your work
- Deal with problems early on, as they often deteriorate further over time
- Stop and listen before you react and try to respond rather than react
5 tips for making a meaningful connection with employers
The Fox School has maintained a focus on student professional development with the launch of the Center for Student Professional Development (CSPD). Since 1997, CSPD has served as a vital link between Fox students and the business community and a comprehensive resource for students on successful entry into the professional business environment.
In addition to providing resume critiques, interview preparation, career and industry awareness development, and placement services, CSPD also offers guidance on impression management, including personal branding—an increasingly important tool in 2018 for jobseekers, whether you are a current Fox student or experienced graduate.
What is a brand? The promise of an experience, advises Janis Moore Campbell, director of graduate professional development for CSPD. In a job search, communicating your personal brand—including the “experience of you that you promise” to an employer—is essential to standing out.
But how do you present that experience before getting your foot in the door? Job seekers must establish and reflect a brand online that is relevant to targeted opportunities and employers, says Campbell, and an increasing number of enterprises are expected to use social media, technology, and artificial intelligence for candidate recruitment and applicant sourcing.
Campbell offers the following tips for reinvigorating your brand and effectively communicating to target employers the promise of you.
1. Take a realistic stock of your current presence on the Internet. You can control what you upload—your digital footprint. However, you should also stay aware of what others upload about you—your digital shadow. Stay informed on both to limit the disconnect between what your digital footprint reflects and what your digital shadow conveys.
2. Use fact-based, not opinion-based, language. Skip the cliché resume speak—recruiters and employers are not interested in your “dedicated, detail-oriented” opinion of yourself. Stick to facts, like how many years of experience you have, the number of people you manage, and your knowledge of specific technology and software (AP, Python, SQL, Power BI, Tableau, etc.) Highlighting those facts in clear language is crucial as AI helps recruiters sift through resumes. Although applicant tracking systems (ATS) are improving at processing PDFs, for now, it’s best to keep formatting simple and to submit documents in Microsoft Word format.
3. Recommend; don’t ask to be recommended. Recommend others on LinkedIn, but don’t ask for recommendations. Doing so will yield the boomerang effect and you’ll soon discover that colleagues, customers, and vendors will be more than willing to write credibly about you.
4. Strategically volunteer to build and showcase skills. Volunteering is an outstanding opportunity to develop, use, and market a skill that you may not be able to cultivate and utilize in your current role. It’s not enough to just volunteer at the Broad Street Run because you believe in its mission; instead, consider taking a strategic approach to volunteering. For example, if you wish to establish or transition to a career in marketing, consider volunteering on the marketing committee for the Broad Street Run as perhaps a more effective way to give back and contribute to your professional development.
5. Join and network through trade associations. For the most productive networking, meet others within a select field through regional and national professional associations, both online and offline. Nearly every industry or professional trade group has a local or state chapter that hosts a variety of events where you can increase your knowledge, meet industry professionals, and get the inside track on job openings in your area of interest. Professional trade associations and industry groups offer a wide variety of beneficial connections.
This story was originally published in Fox Focus, the Fox School’s alumni magazine.
5 Fox students and alumni redefining leadership
Modern leadership manifests in seeing opportunity where others cannot. Today’s leaders choose to zig while others zag. They empower others, lifting as they climb. They are agile and creative, adept at solving problems.
They’re also scarce. According to a 2016 report, more than 56 percent of U.S. executives say leadership required to address their companies’ most pressing needs was absent. And only 7 percent of those surveyed say their companies had established fast-track leadership programs catered to the next generation of leaders.
The Fox School is stemming that trend. This year, the school launched the Fox Leadership Development Program (FLDP) to strengthen the competencies in graduating seniors that are most sought after by leading companies. FLDP aims to enhance those skills through a yearlong programming schedule required of all Fox students.
“Our goal through this program,” says assistant dean Charles Allen, “is to enhance our students’ overall experiences at Fox and, as we have for 100 years, better prepare them for the eventual transition from leaders in the classroom to leaders in the workforce.”
Sometimes, they don’t have to wait even that long. Here are five Fox School students and recent graduates proving there’s no cookie-cutter for leadership.
They Make An Impact
Last summer, one week separated the landfalls of Hurricanes Irma and Maria in Puerto Rico. The hurricanes claimed more than 100 lives and created $100 billion in damages. Ivan Cardona, a current student pursuing an executive doctorate in business administration (DBA), witnessed the devastation generated by the hurricanes, including the loss of his marketing business. But the tragedy didn’t break his resolve.
Immediately, he sought support for his country— freshwater, food, healthcare, and access to physicians, among other resources. He tapped his network, including others enrolled in the Fox Executive Doctorate in Business Administration program, to make that possible.
Cardona led philanthropic efforts to bring resources to Puerto Rico. He collected and distributed food to 2,300 families on Thanksgiving, using his trips to the U.S. for bi-monthly Executive DBA residencies, as well as chances to create contacts with folks who could lend assistance. He repeated his efforts in December, helping to hand out presents to more than 2,700 children at Christmas. His mission work focused on some of the island’s most affected municipalities, those that still lack access to freshwater and electricity.
Recently, Cardona and others distributed more than 2,000 solar lamps, as well as hand-cranked washing machines, to residents who are still without water and electricity.
“I’m not a hero,” Cardona says. “But when you see that, you start thinking, ‘If I leave, where are these people going to find water? Where are these people going to find food or how are they going to take care of their babies?’”
The work is not over, for Cardona and his home country.
They Give Back
Jannatul Naima, BBA ’18, is a first-generation college student, which means her experience doesn’t necessarily look like everyone else’s. She pursued her undergraduate degree, managed family responsibilities at home, led two student organizations and held down a position in the Fox School’s Office of the Dean.
“My parents, like most immigrants, place value on education,” says Naima. “My mother and my father each work 60 to 70 hours a week. They have always said they will struggle so that my siblings and I won’t have to know struggle. To them, you work hard to get where you need to be in life.”
Her strong work ethic is paying off. In May, Naima earned an International Business degree with a concentration in Finance. She accepted entry into a two-year leadership development program at JPMorgan Chase, where she will rotate between roles in project management, process improvement, risk and control, and analytics. This presents an exciting future for Naima—at JPMorgan Chase and beyond.
Thanks to her success, Naima wants to give back. She found volunteer opportunities through Feed Philly and held positions in two student organizations: The Muslimah Project, a women’s empowerment organization that combats Islamophobia and provides a safe space for women of all cultures; and Temple’s chapter of United Muslim Relief, through which she raised thousands of dollars to aid Philadelphia-based refugees and build a maternity ward in Nigeria.
“Even as a young girl, I set high expectations,” Naima says. “It’s normal for me to be as involved with my school, my community, and my family. It’s all part of my goal to give back to my family and give back to the community in more ways than one.”
Self-starter. Creative content consultant. Haircare influencer. These terms all apply to Tomi Jones, BBA ’18. So does this one: Gig worker, someone who secures gig or contract work.
Jones’ gig work is her life’s work. She monetized her YouTube channel, earning enough to offset a few educational expenses and develop a following of more than 90,000 subscribers along the way. She also works as a creative content consultant who helps firms and brands develop, create, and produce digital stories.
Jones first accepted contract work in her elementary school days when she signed up for table reads of scripts as a child TV production assistant.
She continued her passion for film and TV in 2015 for the movie “Creed.” Not only did she score on-camera time, but she also worked in stylist and production assistant roles on the set. Later that year, Jones interned by day for a Delaware-based bank. By night, she shuttled to New York to serve as a production assistant for the Netflix series “The Get Down” and complete YouTube certification courses. Not making much money, she often ate free meals on set, crashed on the couch of her aunt’s Harlem home, and jumped the turnstiles at subway stops.
“I’m not proud of that last one,” she says, “but I am proud of how you can open doors for yourself with daunting, sometimes-unpaid jobs. No one in this line of work has a resume that says, ‘One year here, two years there.’ Fox is ahead of the curve, and more universities need to be encouraging students that you can find satisfaction and your life’s work outside of a 9-to-5.”
They Create Connections
A study-abroad trip to Spain exposed Kyshon Johnson, BBA ’18, to plenty she’d never before seen: Culture, food, language… and the role of a father in the home.
The International Business major witnessed her host father doting on his wife, Johnson’s host mother. He would bring her flowers and play games with their daughter. He would hug them both tightly.
Johnson grew up in a single-parent household in Philadelphia. Her mother, Johnson’s inspiration, raised three children while attaining three college degrees. Her father, incarcerated, is not a factor in her life.
“Because it was normalized in my community, I didn’t know it was an issue,” she says. “So, I conducted research, and I wanted to share what I have learned and see if I could learn more.”
In 2017, Johnson launched 100 Other Halves. The independent project applied her education, as Johnson met with 100 women of diverse backgrounds. Johnson invited the women, whether in person or in webcam meet-ups, to tell stories about their fathers—good, bad, or nonexistent.
“The women shared one trait: They contacted me to participate. Otherwise, they were all uniquely different,” Johnson says.
Johnson cataloged 100 Other Halves through posts to social media and her blog. She reserved the 100th interviewee for someone special—her mother, Kenya Barrett.
“My mom came into it with an open heart and open mind because she was raised through foster care,” Johnson says. “She was only two when her mother passed away from cancer, and she never knew her father. I watched her lay the foundation for who I am today and I never really asked her about her upbringing. It was enlightening for both of us.”
Upon graduation, Johnson began a business leadership program at San Francisco-based LinkedIn. She hopes to convert 100 Other Halves into a film or TV project.
“It’s important that women have opportunities to share their stories,” she says. “This started as a social experiment, and it’s become a platform for healing that I’m incredibly proud of.”
They Stay Busy
Ryan Rist, BBA ’18, meets weekly with his Little Brother, a 10-year-old student at Philadelphia’s Independence Charter School, through the Southeastern Pennsylvania chapter of Big Brothers Big Sisters. They often bond over lunch, conversation, or a game of soccer.
“I’m an only child,” Rist says, “so, in many ways, it feels like he’s my little brother. It’s rewarding to see him every week, get to know him, and make a difference in his life.”
But his leadership in his school and community extends beyond Big Brothers Big Sisters. Rist, who graduated in May with a Finance degree and a minor in Entrepreneurship, will also begin a three-year stint in the finance leadership development program at Prudential, where he held two prior internships. The rotational program allows Rist to build upon earlier experiences within Prudential’s tax investment and business planning and analysis teams.
“I like to stay busy,” Rist says, smiling. His professional, personal, and scholastic experience prove it.
He served three years as a resident assistant in one of Temple’s housing facilities. He also climbed the ladder in the Financial Management Association at the Fox School, for which he served a nine-month term as president—organizing activities, speaker series, and on-site visits to corporate headquarters for the 170-member student organization.
Outside of the classroom, Rist is resurrecting an entrepreneurial passion project he launched in 2014 as a high school senior. Rist Custom Coasters, behind a strong Kickstarter campaign, manufactured drink coasters with rubberized circular bottoms and felt inserts to absorb run-off. Personalized with images of logos or family photos, the coasters earned more than 150 crowdfunding backers. Rist brought his business to 2018 Be Your Own Boss Bowl®, an annual business plan competition at Temple.
When asked if he viewed himself as a leader, due to his many personal interests and professional responsibilities, Rist says, “I think everyone is a leader, to some degree. Everyone has the ability to lead. It’s just that leaders don’t always look or lead the same way.”
This story was originally published in Fox Focus, the Fox School’s alumni magazine.
5 Fox School students and alumni share how scholarships changed their lives
Margaret (Meg) McGoldrick
BBA ’74, MBA ’77, President, Abington-Jefferson Health & Member, Fox School Dean’s Council
“I had the opportunity (in April) to meet with a dozen Fox students and they are so impressive,” says McGoldrick on a recent meeting of the Fox School Dean’s Council. “They are articulate and clear communicators. They show enthusiasm, politeness, and creativity. They attend Fox with a purpose, many of them to start their own businesses once they graduate. You can see that drive within them. Whenever I meet Fox students, I come away with a stronger understanding of why I invest in the school’s future.”
Class of 2019, Finance major
“The scholarship I received was valuable and significant to me because it off set the amount I needed to borrow to finance my education and pursue a BBA in my desired field. Once I graduate, I plan to use my finance degree to pursue a career in the music entertainment industry, and this wouldn’t be possible without the aid of the Johnson family and their scholarship.”
BBA ’80, Vice President of Finance Transformation, Coca-Cola (retired) & Member, Fox School Dean’s Council
“Between contributions from my parents and my work-study program, I funded part of my education—but I still came out of the Fox School with debt. Today, I have a duty to give back to a place that gave me a foundation for a successful business career. Most people tend to think they need to write a seven-figure check to make a difference. That’s certainly not the case. Others need to know that we’re all capable of making a difference for the future generation with whatever we are able to contribute.”
Class of 2019, Accounting major
“Access to scholarships made the Fox School more attractive to me. I worked a job throughout high school, and that made my life more difficult than it needed to be. I didn’t have any flexibility in my schedule, or the ability to focus solely on my education. Now, my schedule isn’t nearly as complicated and I can dedicate myself to my education.”
BBA ’00, Senior Vice President, Merrill Lynch Wealth Management
“I’m from a blue-collar Midwestern town, and my husband Brian (Sweeney, MBA ’01) and I both came from humble beginnings. We identify with the struggle of having to finance education, as well as the associated cost of not working in order to pursue a degree. It can be a heavy cost to the student. We firmly believe that education is one of best returns on investment. We established a scholarship at the Fox School to make students’ paths through college a little easier.”
This story was originally published in Fox Focus, the Fox School’s alumni magazine.
If you thought it was tough being a business student, imagine being a business student and an athlete. It’s a unique, life-changing challenge learning how to balance academics and sports, and learning how to be a leader in the classroom and on the playing field. Many Fox students have welcomed this challenge, pursuing both educational and athletic excellence. Some are record breakers. Some witnessed how gender equality shook up collegiate sports. And one went on to compete in the Olympics. Below, six Fox alumni share their memories of playing sports during their time at Temple University.
1. Rafael DeLeon, BBA ’10
Sport: Basketball (2006-2010)
Current job: TV/Film actor
Fact: DeLeon starred in the Netflix series reboot of Spike Lee’s film “She’s Gotta Have It.”
Best Temple sports memory: “Winning the A-10 college basketball tournament three consecutive years in a row, granting us an automatic bid to the March Madness tournament. We were the first team to win three straight conference titles since UMass in the mid-1990’s.”
2. Steven Flaks, BBA ’88
Sport: Gymnastics (1985-1987)
Current job: Director of finance, Saul Ewing Arnstein & Lehr LLP
Best Temple sports memory: “Winning the Eastern Division Gymnastics Championship as part of the ’85-’86 team and placing second on pommel horse in individual finals. Also sharing in the excitement of Temple basketball reaching No. 1 in the nation in ’88.”
3. Teresa Gozik-Tyson, BS ’85
Sport: Volleyball (1981-1985)
Current job: Vice president, credit analyst, Wells Fargo
Fact: Teresa met her husband, an STHM alum, at Temple University. (They have season tickets to Temple football and basketball games.) Also, their daughter earned a BBA from the Fox School and a master’s from STHM, and their son earned a bachelor’s from STHM.
Best Temple sports memory: “The last year female athletes were under the Association for Intercollegiate Athletics for Women (AIAW) was 1981, and in 1982 we became part of the National Collegiate Athletic Association (NCAA), and this was a result of Title IX, of course. So it was a very exciting time for female athletes at the collegiate level. My best memory of the move to the NCAA was that female athletes got textbooks each semester—we didn’t have to buy them! The university supplied them, and we had to return them at the end of the semester, but we were permitted to keep one book each semester. Also, by my junior year we were traveling further distances (via plane) and competing against larger schools. Life was awesome!”
4. Jennifer Harding, BS ’07
Major: Sport and Recreation Management (STHM)
Sport: Crew (2004-2005)
Current job: Major gifts officer, Villanova University
Fact: Harding is the director-at-large of the Fox School of Business Alumni Association (FSBAA) and co-chair of the events committee.
Best Temple sports memory: “Working for the United States Olympic Committee at the headquarters in Colorado Springs before the 2008 Olympics. Being able to work with the athletes and to see the level of dedication it takes to perform at that level still inspires me today.”
5. Michael J. Moore, BBA ’93
Sport: Crew (1989-1991, 1993)
Current job: Partner and chief commercial officer at WillowTree Inc.
Fact: Moore competed in the 1992 Summer Olympics in Barcelona.
Best Temple sports memory: “I have incredible memories from my time at Temple, both on campus and on the river. Winning the Dad Vail four times when the crowds were in the 100,000’s on the banks of the Schuylkill is at the top. Representing Temple at the Royal Henley Regatta in England is right up there, too!”
6. Jim Williams, BS ’66
Major: Business Administration
Sport: Basketball (1963-1966)
Fact: Williams led the Owls in scoring and rebounding from 1963 to 1966, and he was the first player to record over 1,000 career rebounds and 1,000 career points. In 1976, he was drafted by the Chicago Bulls and won a gold medal in the Pan American Games. He went on to play in the Italian League, where his team won the Italian Basketball Cup.
From court to classroom: “Everything was beneficial. You have to learn to discipline yourself, whether it’s on the field of competition or court, or in the classroom. Without discipline and regular hours of practice, you won’t succeed. I never failed a test I was prepared to take.”
This story was originally published in Fox Focus, the Fox School’s alumni magazine.
The Fox School and Temple University is a thriving community of veterans, both current students and alumni. Between 2013 and 2017, 249 veterans earned degrees at the Fox School. And there are currently more than 400 veterans and veterans dependents enrolled. Since its founding 100 years ago, thousands of veterans have chosen to study business at the Fox School. To celebrate these business leaders’ commitments to their country, learn more about these accomplished Fox vets.
1. Edna Tuttleman, BS ’42
Back when Edna Tuttleman (1921-2013) was at Temple, the Fox School was called the School of Commerce. Tuttleman, who claimed her time here was “the most exciting period of my life,” became the university’s first female class president in 1939. Upon completion of her business degree, during World War II, Tuttleman joined the Navy’s Women Accepted for Volunteer Emergency Service program. She eventually earned the rank of Lieutenant (junior grade). Professionally, she went on to run design operations at a clothing firm owned by her husband, Stanley Tuttleman.
Temple Lover: A longtime donor and trustee, the Tuttleman Learning Center is named after her and was made possible by gifts from the Tuttleman Family Foundation.
Art Lover: Edna and Stanley Tuttleman were collectors of art, and their name adorns the Tuttleman Gallery at the Philadelphia Museum of Art. Their collection included works by Roy Lichtenstein, Fernando Botero, and Alexander Calder.
2. Dorothy S. Washburn, SMC ’31, MBA ’50
Dorothy Washburn (1909-1985), West Philadelphia born and raised, earned a BS from what is now the Klein College of Media and Communication, and an MBA from the Fox School. Her government career began during World War II when she worked as a clerk at the Philadelphia Navy Yard. She held several positions in the military and won outstanding service awards from the Army and the Air Force, for which she served as a Reserve Lieutenant Colonel. She also worked in Washington, D.C., for the Office of the Secretary of the Navy.
Fact: The Washburn Chair in Marketing, named after Dorothy S. Washburn, is presently held by Dr. Masaaki Kotabe.
Active Life: Washburn served on the board of the Philadelphia League of Women Voters and was a member of both Temple University’s Board of Managers and Temple’s Board of the General Alumni Association.
3. Mark J. Fung, MBA ’11
Rear Admiral Mark Fung joined the Navy in 1988 and he was deployed in support of Operation Desert Storm and the War on Terrorism. He currently works for the Naval Facilities Engineering Command as deputy chief of civil engineers and deputy commander. For his service, Fung has earned the Legion of Merit and the Bronze Star Medal. In his civilian life, Fung works as a project manager for AmerisourceBergen.
Wise Words: “Life is too short to do something you don’t enjoy. I enjoyed my time at Temple, and at Fox, and I enjoy my work with the Navy. That’s the secret. What drives me, especially at this level of the Navy, where the stakes are high, is that there’s no room for second place. Even in the business world, you make decisions that affect the outcome of those who work for you and with you. It’s this responsibility to my team that makes me strive to perform at a higher level.”
4. Anthony McIntyre, BBA ’80
Following Anthony McIntyre’s time at the Fox School and Temple University—where he also played football and track and field—he was commissioned as a U.S. Army Reserve Officer and then spent several years as Company Commander of a floating craft company. Professionally, he worked for several years at the Graham Company and Xerox Corporation, before founding the McIntyre Group, an insurance brokerage firm, in 2002.
Temple Family: McIntyre’s wife, Christine, is an STHM graduate. His brother, Michael, earned his MBA from the Fox School.
Wise Words: “Nothing takes the place of persistence, hard work, and integrity. If you get knocked down, get back up. And take risks—with no risk, comes no reward.”
5. Paul Abrams, MBA ’16
Army Staff Sergeant Paul Abrams is the founder of RTB Limited, a soft skills training, and business consultancy. “We help fill the gap in startups to medium-sized businesses who don’t have the budget for a full training department,” says Abrams, who earned his MBA at the Fox School in 2016.
Best Fox Memory: “I loved exposing my cohort members to professional rugby while visiting South Africa for my Executive MBA cohort’s Global Immersion trip. Rugby is a sport I am extremely passionate about; I played and coached for 15 years in the Army and for high-level clubs here in the U.S. Now that a league is starting here, I’d love to start a professional rugby team.”
Wise Words: “My discipline and attention to detail help me be a better leader in both business and the military. I also carry over the Army mantra ‘Be, Know, and Do.’ This creates a line of succession and constant training and communication in any business.
6. Joseph Petro, BS ’66
After earning his degree at the Fox School in 1966, Joseph Petro served as an officer in the U.S. Navy River Patrol Forces until 1970, including one year in Vietnam with River Division 512. He was discharged from the Navy as a Lieutenant. He has since worked as a special agent and senior executive in the U.S. Secret Service—Petro recounted these experiences, including his years alongside President Ronald Reagan, in his book, Standing Next to History: An Agent’s Life Inside the Secret Service—and a managing director at Citigroup. He is currently a senior vice president at Time Warner, Inc.
Wise Words: “Don’t be afraid to take chances—have confidence in yourself and work harder than everyone else.”
This article was written for Fox Focus, the Fox School’s alumni magazine by Monica Wadhwa, associate professor, marking and supply chain management. Prior to her career in business academia, she has worked in the industry as a management consultant. Dr. Wadhwa’s research focuses on understanding the motivational and affective determinants of consumer decisions making.
There is a future with no drinkable water. There is a future in which the Amazon is populated with the skeletons of extinct animals and fossils of long-dead plants. There is a future in which humans will struggle to breathe.
It may sound like a distant future in a science fiction novel, but it is an imminent reality. Climate change impacts us in every facet of our lives. Everything we do, everything we eat, how we commute, how much we buy and how we discard it, has an impact on our planet.
Reversing climate change is about changing societal behaviors. As a behavioral scientist, I believe that my field of research—which is focused on understanding human behaviors and decision making—can help positively impact the globe.
To that extent, the Fox School of Business is proud to launch the Sustainability and Social Impact Strategic Initiative. This initiative, which is focused on researching, understanding and designing ways to nudge consumers into adopting sustainable consumption behaviors, is one way we’re moving the needle on climate change.
Focus on Long-Term Benefits
Resistance toward adopting sustainable behaviors often comes from our tendency to focus on short-term benefits, while devaluing long-term, more significant rewards. By understanding how and when consumers focus on future benefits, we can nudge them to change their behaviors around sustainable consumption.
For example, my research has found that when people are reminded of how busy they are, they tend to feel that they are valuable. This leads people to make decisions that are better from a long-term perspective–for example, being more likely to save money for the future than spending money on indulgences today.
Another reason why people don’t adopt sustainable behaviors is that many feel a decreased sense of emotional attachment with nature and have begun to treat it as a separate entity. Building a more emotional relationship with nature might motivate people to place a greater focus on sustainable behaviors.
In my research, I am working on simple interventions that encourage the public to build positive memories with nature, such as inviting them to take pictures of their favorite outdoor spots in their neighborhood. This simple activity can make people feel more connected to nature, thus motivating them to adopt behaviors that are good for the environment in general.
Behavioral Science for Policy Change
Behavioral science does not only help design compelling interventions aimed at encouraging sustainable consumption. It can also help increase the effectiveness of government programs.
Take sustainable advertising, for example. Through my research, I found that people can imagine a danger more vividly when the message communicates a single risk as opposed to multiple risks. This insight can help policymakers, who spend a significant amount of money on sustainable advertising. Ensuring that these messages only communicate a single risk can result in an increased likelihood that readers will adopt the desired behaviors.
At the Fox School, we understand our responsibility as global citizens to create a positive impact on the world. The Sustainability and Social Impact Initiative is committed to acting on that sense of responsibility by focusing on research aimed at encouraging sustainable consumption and working with communities to implement these behavioral interventions.
Cleaner Actions for a Cleaner World: 8 Simple Ways to Live Greener At Home
- Switch one (or more!) appliance to an energy efficient model
- Visit your local farmers market for groceries and produce
- Cancel your paper statements
- Unplug chargers and appliances when not in use
- Repurpose glass jars as leftover containers
- Reuse scrap paper
- When driving, combine all your errands for the week in one trip
- Donate your old clothes and furniture to thrift stores instead of throwing them away
Stay up-to-date on Fox School research at fox.temple.edu/idea-marketplace.
At any academic institution, one of the most highly valued outcomes is knowledge. In business schools across the country, faculty, staff and students produce insights that can change how business is done, inspire evidence-based management and shape the face of industries.
Part of being a global citizen, however, is ensuring that these discoveries are shared. Research without dissemination does not solve real-world problems. Bringing knowledge to the hands of practitioners is critical for the translation of insights into action.
At the Fox School, we are committed to bridging the gap between academia and industry—that’s why, in 2014, we launched the Executive Doctorate in Business Administration (DBA) program to teach the tools of applied theory and research to senior executives. In this three-year, part-time program, industry leaders come together to learn a new way of thinking to solve tomorrow’s business problems.
Why the DBA Matters
In business, many organizations encourage their employees to innovate. However, the Fox DBA allows executives the freedom to experiment with evidence. By introducing students to new tools for understanding organizational systems and preparing them to address challenges with facts and data, the program offers senior managers the opportunity to become thought leaders.
“I was in the military for over 20 years. I was looking for growth and new challenges,” says Dennis Martin, DBA ’18. “I wanted a more practitioner-focused doctorate rather than just a theory-based program.”
The structured program unites academically rigorous research with practice-focused business questions. Then Fox DBA alumni like Dennis bring their insights—both the knowledge generated from the program and the tools for new ways of thinking—back to work.
Leading the Charge
“The Fox School is proud to be a leader in the DBA space,” says Steve Casper, managing director of the DBA program and professor of finance at the Fox School. “Our research focus, combined with the faculty mentors, really make our program stand out.”
Our DBA scholarly practitioners were on display at the Engaged Management Scholarship (EMS) Conference, which the Fox School hosted last September. The annual international conference, which is for doctoral students, alumni, faculty and managers involved in applied research and evidence-based management on a global scale, brought over 200 people from 100 organizations to discuss the importance of bringing research into the real world.
Presented by the Executive Doctorate in Business Administration Council (EDBAC), an organization representing more than 50 member schools in ten countries, EMS unites the academic and the practical into one three-day conference.
“By hosting EMS, we demonstrated to the business community that the Fox School cares about bringing research to the real world,” says Casper. “We were very proud to host EMS and show off our university, as well as the city of Philadelphia.”
Applying Research to Business
At EMS, the Fox School strengthened its community of thoughtful and knowledgeable practitioners. Faculty engaged in networking across countries, programs and disciplinary fields. Students stretched the applications of their research beyond their own ideas and sought feedback from their peers. Program managers learned from each other and identified best practices for running DBA programs around the world.
“One of the more prominent questions during the conference was, ‘How do we come up with interesting problems that are researchable but also have applied business value?’” says David Schuff, professor of management information systems at the Fox School.
One example of these practical questions: How do female members of a company’s board of directors perform differently than companies with all-male boards? Ofra Bazel-Shoham, a graduate of the Fox DBA program in 2017 and assistant professor of finance at the Fox School, received the 2018 Best Paper Award in Applied Business Research, sponsored by Business Horizons, an academic journal from Indiana University, for her research that answers that question. Bazel-Shoham found that, while there was a negative correlation between the number of women on boards and the number of investments in R&D, women were more likely to focus on monitoring performance, which ends up incentivizing risky, but data-driven decisions. “As female leaders put more emphasis on monitoring,” says Bazel-Shoham, “gender-diverse boards were able to quantify and measure their decisions better than all-male boards.”
As the Fox School recommits to its position as a leader in changing global business, the DBA program can energize the bridge between research and industry. “At EMS, we built up energy and excitement of impactful and applied research,” says Susan Mudambi, academic director of the Fox DBA program and associate professor of marketing and supply chain management. “It shows how the Fox DBA is an important part of education in today’s world.”
This story was originally published in Fox Focus, the Fox School’s alumni magazine.
Social consciousness, or the idea that people should be aware of problems both locally and far beyond their own experiences, has existed for much longer than companies led by Fox School of Business alumni like when honeygrow founder and CEO Justin Rosenberg, MBA ‘09, decided to use locally-sourced vegetables or United By Blue started hauling waste out of East Coast waterways. Social enterprise, a modern twist on this socially conscious concept, arrived at the forefront of 21st-century business.
At the Fox School, entrepreneurs are baking in the social enterprise section of their business plan well before they leave campus. And because the Fox School has so many innovative, socially-conscious students and alumni, here are a few across various industries that deserve the spotlight.
Performance Adejayan, Founder & CEO of Perade
Performance Adejayan, a current International Business Administration major, is passionate about helping her fellow Nigerian-Americans retain their culture and pride. She has channeled that passion into creating a clothing line called Perade. The idea for Perade was born from a simple question Adejayan asked herself: “Why not turn my passion into a business?”
She felt starting a clothing line that reflected her personal identity would be the perfect solution. Unlike the appropriated “tribal print” that can be found at many mainstream retailers, the brand mixes “African prints with western silhouettes” to transport Nigerian culture into wearable pieces for all. By going straight to the source and receiving products from Nigeria, she is giving back to her home and supporting the global economy.
At this stage in her entrepreneurial journey, Adejayan is currently working on spreading the word about Perade. She is building a team of brand ambassadors and influencers to post about and wear her products.
Anthony Copeman, Founder of Financial Lituation & $hares
At the heart of every one of Anthony Copeman’s ventures is a desire to provide his generation with the tools they need to succeed financially. Since he was a student studying accounting, Copeman, BBA ’14, has founded a nonprofit (Backyard Business) and a financial coaching program (Financial Lituation), began working for the City of Philadelphia and launched an animated financial literacy YouTube series called $hares.
Both Financial Lituation and $hares help users build toward financial freedom through advice and education on financial literacy in an accessible way, especially for minorities and other disenfranchised groups.
Looking to the future, Copeman is committed to scaling the impact of his various projects, measuring the results, and trying new things. “I am constantly inspired by innovation and creativity. I’m always asking myself, ‘how can I leverage my passion and put my own creative spin on it?’”
Thierno Diallo, Founder & CEO of Sontefa Energy
According to the International Energy Agency, in Sub-Saharan Africa, over 600 million
people have never had access to electricity. In Guinea, the home country of Thierno Diallo, BBA ’17, only 53% of urban areas and 11% of rural areas had access to electricity, leaving 8.7 million people without it. With Sontefa Energy, Diallo wants to change those statistics.
“I believe that providing electricity to the people of Guinea, as well as to Africa as a whole, will be the greatest thing that I can ever accomplish,” Diallo says. “The myriad of cultures that are found in my country have always emphasized the importance of helping others.”
The company, whose mission is to empower the future of Africa with green energy, is currently focused on raising capital and is in the process of developing partnerships with solar panel suppliers in the U.S. and overseas. Diallo has developed an engineering team for installment and services, as well as a sales team.
David Ettorre, Founder & CEO of Osprey Drone Services
After graduating from the Strategic Management Entrepreneurship program in 2015, David Ettorre looked to combine the skills he knew he had in order to make an impact on the business world and the environment. He had business acumen, loved working outside and decided to mine the potential of drone technology to shape his career.
“With Osprey Drone Services, me and my team do not just show up with and play with drones. We use technology to solve industry problems,” Ettorre says. Leveraging the accessibility and data collection properties of drones, they offer customers a combination of preventive and predictive maintenance with industrial asset inspection.
Whether that means sending a drone 400 feet in the air to find out if an endangered species of bird has built a nest at the top of a tree or assessing the lifecycle of a wind turbine, the company helps wildlife conservation and their client’s bottom line.
Jen Singley, Keller Williams Philadelphia
Jen Singley, BBA ’13, has been interested in environmentalism since she was a child. For her, it was natural to marry real estate and sustainability. Singley is a real estate agent with Keller Williams and helps first-time home buyers navigate what can feel like an intimidating process. To offer this support, in addition to her day job, Singley hosts first-time buyer workshops in different neighborhoods around the city.
Singley also works with Women for a Sustainable Philadelphia, a forum for encouraging women to connect around a passion for positively impacting the current and future environmental, social and economic resilience of the Greater Philadelphia region.
In an effort to infuse elements of sustainability into her career, Singley offers free recycling bins for clients and organize cleanups in client neighborhoods. “No matter what I am doing for work, I always want to link it to helping Philadelphia and making it a more sustainable, greener place to live,” Singley says.
All of these “extracurriculars” support Singley’s mission to educate herself and teach others about real estate, sustainability and giving back to the City of Brotherly Love.
This story was originally published in Fox Focus, the Fox School’s alumni magazine.