2024: ai and the future of work | june 7th

The sixth annual Impact Summit, hosted by TRC, CEDWC, and CIBER at the Fox School of Business, invites scholars and academics to discuss ways that we can better bridge the gap between research and practice.  

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About  

Artificial Intelligence (AI) has been called the “new electricity” for its potential to transform business practices and generate new opportunities. But like electricity, the development, distribution and use of AI raises serious ethical, equity and safety concerns at work and in the classroom. Business schools and industry are grappling with how to train the talent needed for the new AI-powered global economy and how to implement the technology effectively and ethically. Join academic, government, and business experts to explore AI’s effects on the future of the workplace and how companies and higher education can and should prepare the workforce for AI.

Agenda

9:00Arrivals & Breakfast
9:20Opening Remarks

Chip HunterDean, Temple University’s Fox School of Business & School of Sport, Tourism and Hospitality Management
9:30

Session 1: Latest Research about the Effects of AI on Equity and the Workplace

Stephanie CrearyAssistant Professor of Management, and Faculty Fellow of the Coalition for Equity and Opportunity, University of Pennsylvania's Wharton School of Business
Ellen Goodman - Distinguished Professor of Law , Rutgers Law School
Prasanna TambeAssociate Professor of Operations, Information and Decisions (OIDD), University of Pennsylvania's Wharton School of Business

Leora Eisenstadt (Moderator)Associate Professor of Legal Studies and Founding Director, Center for Ethics, Diversity and Workplace Culture (CEDWC), Temple University’s Fox School of Business
10:30Break
10:45Session 2: Thinking through AI Uses & Consequences for Workplace Culture

Karima BryantChief Inclusion, Diversity and Equity Officer, Kyndryl
Benjamin HarveyCEO and Founder, AI Squared
Timothy FairVice President, Diversity, Equity and Inclusion, Burlington Stores, Inc.
Hojjat SalmasianVice President and Chief Data and Analytics Officer, Children’s Hospital of Philadelphia

Charisse Dean (Moderator)Managing Director of US ESG Social Strategy, KPMG
12:05Lunch
1:00Session 3: AI Innovation & Ethics in the Global Marketplace

Pawan AnandDirector and Engagement Partner - Communications, Media & Entertainment, Ascendion
Jan KietzmannProfessor of Innovation and Management Information Systems, University of Victoria (Canada)’s Gustavson School of Business
Subodha KumarChair Professor of Statistics, Operations, and Data Science and the Founding Director of the Center for Business Analytics and Disruptive Technologies, Temple University’s Fox School of Business

Ram Mudambi (Moderator)Professor of Strategy, Temple University’s Fox School of Business
2:10Break
2:30Session 4: Training to Thrive in the AI Workplace

Lilach MollickCo-Director, Generative AI Lab at Wharton
Jenn NyiriVice President of Enterprise Accelerated Development, Comcast NBCUniversal
Paul PavlouDean, University of Houston’s C. T. Bauer College of Business

Konstantin Bauman (Moderator)Assistant Professor of Management Information Systems, Temple University’s Fox School of Business
3:40Wrap-up/Takeaways
4:00Adjourn

Speakers

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Pawan heads business development and sales for Communications, Media, and Entertainment industry, as well as across the East Coast region in the US spanning diverse industries at Ascendion. This includes overseeing client relationships, engagements, business development, and sales. His deep understanding of the technology industry and its evolving landscape enables him to introduce cutting-edge technology solutions that have a transformative impact on clients' outcomes. He is responsible for bringing technology offerings to provide transformational experience to drive business results for clients.

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In this role, Karima provides strategic leadership, leading edge practices and expertise for all inclusion, diversity and equity strategies and programs. She is an outstanding Human Resources executive with expertise and experience in leading and coaching organizations through change management and transformation with a focus on people and talent. Karima began her IBM career more than 20 years ago as a strategy consultant and has since held several leadership roles throughout HR.

In her prior role, Karima was the Diversity & Inclusion Leader and Chief of Staff to the SVP Sponsor for the IBM Black Community. In this role, Karima led a cross functional team of executives and senior leaders for IBM's Emb(race) social justice efforts and programs including the IBM-HBCU Ecosystem Strategy and OneTen commitment. Prior to this role Karima was a Global Business Unit HR Leader where she defined talent and HR solutions for Global Markets Managing Directors who led multi-billion-dollar industries for IBM in the Insurance and Public Sectors.

Additionally, Karima has experience working in IBM’s Watson Health division. During her role as the Watson Health Global Talent Partner, Karima partnered with HR Executives to align talent strategies to meet Watson Health’s unique business needs. Karima was a Senior Leadership Development Consultant responsible for coaching, design and delivery of learning and development initiatives for IBM Senior Executives. Karima also served as an Adjunct Professor at New York University’s School for Professional Studies.

Karima holds a Bachelor of Science in Business Management from Hampton University, and a Master of Business Administration from Indiana University’s Kelley School of Business. Karima and her husband JamesL have four beautiful children.

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He arrives at Fox from the Stern School of Business at New York University, where he served as a postdoctoral research fellow. Bauman’s research interests lie in the areas of technical information systems, with focus on the fields of quantitative modeling and data science. In particular, he works on developing novel machine learning methods for predicting customer preferences, and designing novel approaches to recommender systems that provide personalized advice to customers.

Before joining NYU, Bauman worked as the head of a machine-learning group within the research department of Yandex, where he dealt with large-scale machine learning and data science problems on a daily basis. He also served as a software engineer at Yandex and the Russian Academy of Foreign Trade.

Bauman received his PhD in Mathematics (Geometry and Topology) from Russia’s Moscow State University, where he also earned a Master of Science degree in Mathematics. He also obtained a Master of Science degree in Machine Learning from a joint program between the Moscow Institute of Physics and Technology and the Yandex School of Data Analysis in Russia.

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Dr. Creary’s research focuses on understanding how to create more inclusive workplaces both from the perspectives of those who want to be and feel included and those who have the power to help create these outcomes (e.g., leaders). She regularly shares her research and applied insights with academic and practitioner audiences and the media. She is also the host of the Knowledge at Wharton Leading Diversity at Work Podcast. Dr. Creary has published her research in leading management journals. Insights from her research have also appeared in top popular press outlets, including Harvard Business Review, MIT Sloan Management Review, strategy+business, the New York Times, Bloomberg, NPR, Marketplace, and Time Magazine. For these contributions to management research and thinking, she was selected to the Thinkers50 Radar Class of 2023 which includes people whose ideas are predicted to make an important impact on management thinking in the future and received an NACD Directorship 100 award which recognizes the most influential directors and leaders in the corporate governance community.

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Charisse Dean, Managing Director of US ESG Social Strategy & Technology Advisory at KPMG, is a distinguished leader with over twenty years of experience spearheading digital and business transformations. Her profound expertise in integrating ethical considerations into AI deployment makes her an authoritative figure on the implications of artificial intelligence in the workplace and educational sectors. Charisse's approach is deeply rooted in creating equitable, safe, and ethical practices around AI applications, ensuring that these technologies enhance rather than undermine organizational integrity.

 

Her leadership has been pivotal in navigating the challenges posed by AI, often referred to as the 'new electricity' for its transformative potential. This analogy underscores the profound impact that AI can have on industries and society as a whole and the need for leaders like Charisse to guide its responsible and ethical use. Under her guidance, KPMG has developed frameworks addressing both the opportunities and ethical dilemmas presented by AI, focusing on creating sustainable, future-ready business models prioritizing human-centered design and equity. These initiatives are essential as industries and academia grapple with preparing a workforce adept at leveraging AI responsibly.

 

Charisse's strategic insights into the equitable development and distribution of AI technologies highlight her commitment to fostering environments where technological innovation intersects seamlessly with ethical business practices. Her work includes leading discussions and programs that educate and prepare organizations for AI's implications for operational efficiency, cultural transformation, and strategic alignment.

 

As the Managing Director of US ESG Social Strategy & Technology Advisory at KPMG, Charisse ensures that the firm's clients are at the forefront of adopting AI that promotes transparency, accountability, and inclusiveness. This includes overseeing the implementation of AI solutions that are not only effective but also socially responsible and aligned with broader ESG goals. Her vision extends to transforming how businesses think about technology as an economic and social change driver. She is pivotal in shaping how companies and educational institutions approach the challenges and opportunities of the AI-driven future.

 

This comprehensive approach to AI and the future of work underscores Charisse Dean's exceptional capability to blend technological innovation with strategic foresight and ethical governance, marking her as a leading voice in guiding enterprises through the complexities of modern technology.

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Leora Eisenstadt is Associate Professor of Legal Studies and the Murray Shusterman Research Fellow at the Fox School of Business at Temple University. She is the Founding Director of the Center for Ethics, Diversity and Workplace Culture (CEDWC). In that capacity, Leora manages an advisory board including senior DEI and Talent Management Executives from Comcast, Lincoln Financial, Lockheed Martin, PwC, EY, FMC Corp., Campbell Soup, and Burlington Stores, among others. Leora’s areas of scholarship include employment law, race and the law, sex discrimination and sexual harassment, and whistleblowing. Leora’s op-Eds and commentary have appeared in the Philadelphia Inquirer, the Wall Street Journal, the Chicago Tribune, the San Francisco Chronicle, the NY Post, and the Dallas Morning News. Her scholarly work and teaching have earned her numerous awards including the ALSB Early Career Achievement Award (2021), the Lindback Foundation Award for Distinguished Teaching (2021), the Virginia Maurer Distinguished Ethics Paper Award (2020), the Ralph Hoeber Memorial Award for Outstanding ABLJ Article (2019), and the Jackson Lewis Outstanding Employment Law Paper Award (2017, 2018, 2019). Leora received her J.D. from New York University School of Law, her B.A. from Yale University, and her L.L.M. in Legal Education from Temple University. Prior to joining Temple University, Leora practiced in the Labor & Employment Group at Dechert LLP.

Her publications have appeared in the Georgia Law Review, the University of Pennsylvania Journal of Business Law, American Business Law Journal, and the Berkeley Journal of Employment & Labor Law, among others. Her recent and forthcoming publications include: #MeTooBots and the AI Workplace; Data Analytics and the Erosion of the Work/Non-Work Divide; Whistleblowing in the Compliance Era; Suppressed Anger, Retaliation Doctrine, and Workplace Culture; Fluid Identity Discrimination; and The N-Word at Work: Contextualizing Language in the Workplace.

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With extensive experience and an unwavering commitment to DEI, Timothy has been instrumental in integrating these values throughout the organization, from the company’s stores to its corporate offices, merchandising teams, and distribution centers. Renowned as a seasoned DEI practitioner, he has a proven track record of championing DEI initiatives across diverse organizational contexts.

He has held various leadership roles, notably serving as the inaugural Vice Chancellor for Diversity and Inclusion at LSU Health Sciences Center-New Orleans, and as Deputy Chief Diversity Officer at Auburn University, in addition to roles at Cornell University and Mississippi State University.

Timothy earned his bachelor's degree in political science from the University of Wisconsin - Stevens Point, and a master's and Ph.D. in public policy & administration from Mississippi State University.

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She is Co-Director and co-founder of the Rutgers Institute for Information Policy & Law (RIIPL).

Professor Goodman recently completed service as Senior Advisor for Algorithmic Justice at NTIA, U.S. Department of Commerce. She has served as a Senior Fellow at the Digital Innovation & Democracy Institute at the German Marshall Fund and has received grants from the Knight, Ford, and Geraldine R. Dodge Foundation for various projects involving new models of platform regulation and transparency, digital public media and democracy, and algorithmic system justice. She has also advised a number of cities on responsible tech deployment, served as Distinguished Visiting Scholar at the FCC, and held visiting positions at Yale Law School, the University of Pennsylvania's Carey Law School, Annenberg School of Communication, and the Wharton School, as well as the London School of Economics. 

Prior to joining the Rutgers faculty in 2003, Professor Goodman was a partner in the Washington, D.C. law firm of Covington & Burling LLP and served as Of Counsel with the firm until 2009. Professor Goodman clerked for Judge Norma L. Shapiro on the U.S. Federal District Court for the Eastern District of Pennsylvania, after graduating from Harvard Law School and Harvard College. She has three children. She blogs at riipl.rutgers.edu and at medium.com, and has written for the The Guardian, Tech Policy Press, Democracy, and Slate.   

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Dr. Harvey founded AI squared in response to problems encountered during his time at Department of Defense/National Security Agency where he served as the Chief of Operations Data Science for over a decade. He also worked as the head of data science for the Edward Snowden leaks. Prior to founding AI Squared in 2019, Dr. Harvey was an early employee of Silicon Valley startup Databricks where he served as an artificial intelligence and machine learning SME and architect and helped them go from $100M valuation to over $40B.

Currently, Dr. Harvey also holds a Research Professor position with the School of Engineering and Applied Science within the Data Analytics Graduate Program at George Washington University. He is a Sr. Scientist at The Johns Hopkins University in the Bloomberg School of Public Health in the Biostatistics Department and a tenure track assistant professor at Bowie State University. He holds a Cryptologic Computer Science Certificate from the University of Maryland Baltimore County, a B.S. in Pre-Medicine/Computer Science from Mississippi Valley State University, a Masters in Computer Science from Bowie State University, and a Ph.D. from Bowie State University’s Department of Computer Science. His accomplishments also include research at Harvard-MIT Division of Health Sciences and Technology, the National Institute of Health, and the National Center for Biomedical Computing.

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The focus of Jan's work is on organizational and social perspectives related to emerging technologies. Jan currently works on research on the dark side of technology, and generally speaking, on how Artificial Intelligence and Machine Learning impact firms and people. Jan is probably best-known for his award-winning article “Online child sexual exploitation: A new MIS challenge” (2021) in Journal of the Association for Information Systems. More of Jan’s publications are listed on his Google Scholar page.

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He has a secondary appointment in Information Systems. He also serves as the Concentration Director for Ph.D. Program in Operations and Supply Chain Management. He is a board member of many organizations. China’s Ministry of Education has awarded him a Changjiang Scholars Chair Professorship. He is also a Visiting Professor at the Indian School of Business (ISB). He has served on the University of Washington and Texas A&M University faculty. Subodha was awarded the INFORMS Information Systems Society (ISS) Distinguished Fellow Award in 2023. He was also elected to become a Production and Operations Management Society (POMS) Fellow in 2019. To honor Subodha, the Management and Business Review has instituted “The Subodha Kumar and Geoffrey G. Parker Award for Research on Digital Transformation.” He has received numerous other research and teaching awards. He has published more than 245 papers in reputed journals and refereed conferences. He was ranked #1 worldwide for publishing in the UTD list of 24 leading business journals. He was also ranked #1 worldwide for publishing in Information Systems Research. In addition, he has authored books, book chapters, Harvard Business School cases, and Ivey Business School cases. He also holds a robotics patent. He is a recipient of several grants from national agencies such as the National Institute of Health (NIH). He is routinely cited in different media outlets, including TIME Magazine, the Wall Street Journal, the New York Times, Business WeekNBCCBS, FoxNPR Marketplace, the New York Post, and U.S. News. He is the Deputy Editor of the Production and Operations Management Journal and the Founding Executive Editor of Management and Business Review (MBR). He also serves on other editorial boards. He has been the keynote speaker and track/cluster chair at leading conferences. He was the conference chair for the POMS Annual Conference 2018 and Decision Sciences Institute (DSI) Annual Conference 2018 and has co-chaired several other conferences. More details are available at: https://sites.temple.edu/subodha/

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Her work focuses on the development of pedagogical strategies that include artificial intelligence and interactive methodologies. She has worked with Wharton Interactive to develop a wide range of educational tools and games used in classrooms worldwide. She has also written several papers on the uses of AI for teaching and training, and her work on AI has been discussed in publications including The New York Times and Vox. She advises companies and organizations on the advantages and risks of AI in teaching. Lilach holds a Doctorate in education and a Master of Science in professional writing from NYU.

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Previously he served on the faculties of Case Western Reserve University, the University of Reading (UK) and the University of North Carolina – Chapel Hill. He is a Fellow of the Academy of International Business. He is a visiting Professor at Henley Business School, University of Reading, an Honorary Professor at the Center of International Business, University of Leeds (CIBUL) and a member of advisory council of the University of Bradford Centre in International Business (BCIB). He has served as a Visiting Professor at a number of universities including Bocconi (Italy), Uppsala (Sweden), Sydney (Australia) and Copenhagen Business School (Denmark). He holds a Master’s degree from the London School of Economics and a Ph.D. from Cornell University.

His current research projects focus on the geography of innovation and the governance of knowledge-intensive processes. He has served as an Associate Editor of the Global Strategy Journal (2010-2013) and is an Area Editor at the Journal of International Business Studies (2013-2016). He has published over 80 peer-reviewed articles, including work in the Journal of Political Economy, the Journal of Economic Geography, the Strategic Management Journal and the Journal of International Business Studies. He has been a special issue editor for the Journal of Economic Geography, the Journal of Management Studies and the International Business Review. He serves on the editorial boards numerous journals.

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Prior to joining Comcast NBCUniversal, Jenn spent close to a decade with Aramark Corporation, in the Sports, Leisure and Corrections sector leading Talent Management and Talent Acquisition.

Jenn has a Bachelor’s Degree in Business from Temple University and a Master’s Degree in Organizational Development & Leadership from Saint Joseph’s University. She is also a graduate of the Internal Coaching Intensive of the Columbia University’s Advanced Coaching Certification Program. Most recently, she served as Board Member of Gabrielle’s Wings, a non-profit organization dedicated to giving elementary-aged children of color in vulnerable communities an array of support to help them thrive and continues to dedicate her volunteerism with the organization.

Jenn lives in the greater Philadelphia area with her family.

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He is also the Cullen Distinguished Chair Professor of Decision and Information Sciences. His research has been cited over 90,000 times by Google Scholar, and he was recognized among the ‘World’s Most Influential Scientific Minds’ by Thomson Reuters based on an analysis of “Highly Cited” authors for 2002-2012. Paul was ranked #1 in the world in publications in the very top Information Systems journals during 2010 - 2016.  Paul received a Ph.D. in Information Systems and Masters in Electrical Engineering from the University of Southern California and a Bachelors in Electrical Engineering and Managerial Studies (Magna Cum Laude) from Rice University.

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He is a Primary Care Physician by background, an Assistant Professor of Medicine and Biomedical Informatics, and an elected Fellow of American Medical Informatics Association. He oversees the data and analytics strategy at CHOP and supervises the teams that lead data and analytics services, data platforms, data governance, and advanced analytics and data science. He is also a health IT safety researcher with more than 70 scientific publications. 

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His research focuses on the economics of the high-tech labor force. Some recent research projects focus on how the spread of new technologies impacts careers and employers are reskilling workers to take advantage of AI technologies. He is a co-author of "The Talent Equation: Big Data Lessons for Navigating the Skills Gap and Building a Competitive Workforce," published by McGraw Hill. 

His research has been published or is forthcoming in a number of academic journals including _Management Science_, _Information Systems Research_, _MIS Quarterly_, _The Review of Financial Studies_, _Industrial and Labor Relations Review_, _Communications of the ACM_, and _Information Economics and Policy_ and it has been supported by the Alfred P. Sloan Foundation. His research has also won a number of awards, including the Best Published Paper in Information Systems Research and two papers have been nominees for the Best Published IS Paper in Management Science. In 2016, he was the recipient of the Sandra Slaughter ISS Early Career Award. He currently serves on the editorial boards of Management Science.

Professor Tambe received his S.B. and M.Eng. in Electrical Engineering and Computer Science from the Massachusetts Institute of Technology and his Ph.D. in Managerial Science and Applied Economics from the Wharton School of the University of Pennsylvania.

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