Assistant Professor Steven N. Pyser, jointly appointed to the Legal Studies and Human Resource Management departments of Temple University’s Fox School of Business, has contributed his insights on the impact of trust on business success in a new book, Trust Inc.: Strategies for Building Your Company’s Most Valuable Asset.
Trust Inc.’s editor, Barbara Brooks Kimmel — co-founder and executive director of Trust Across America-Trust Around the World — selected 30 experts to make the case for trust in the new book.
This handbook on organizational trust is divided into six sections: Why trust matters; How trust works in practice; What it takes to be a trustworthy leader; How trustworthy teams impact business; How to restore trust; and A new paradigm for organizational trust. Pyser authored the latter.
Pyser’s essay, titled, Capitalism and High Trust: Leveraging Social Worlds as Intangible Assets, was inspired by his pracademics approach — combining the works and viewpoints of academics and practitioners — as well as the applied practice and research he’s conducted in the past 15 years.
In his essay, Pyser argues that having an understanding of performance standards and a working definition of workplace trust are winning strategies required to achieve excellence in today’s global business economy.
He offers a new paradigm and structure for global capitalism and competitiveness. It requires a culture of high trust by leveraging conversations and business communications through “social worlds” and “communication perspectives” used as intangible assets.
“Being recognized for domain expertise by Trust Across America-Trust Around the World is a wonderful honor,” Pyser said. “I’m privileged to be in the esteemed company of the international expert contributors in the book.”
In discussing his essay and how to build capacities for business trust connections, he acknowledged the integral role of being Temple Made (LAW ’84) and serving on the Fox faculty at a world-class research university play in developing his theories, personal and professional successes.
Pyser said he appreciates the academic freedom and ability to innovate as a Fox professor through the continuing support of the Dean’s Office and his department chairs – in Legal Studies, Dr. Samuel D. Hodge, Jr. and in Human Resource Management, Dr. Deanna Geddes. “Their encouragement and varied course assignments have motivated my teaching, research and emerging applied practice approaches to business trust,” he said.
Pyser reserved the highest praise for his students, who “have taught him well” about the role trust plays in education, business and life. He indicated that “trust is a catalyst for learning together in community, professional growth and enhancement of transferable workforce skills.
“Fox students continue to impress me how they make things happen – especially, their commitment to academic excellence, grit, resilience and real-world readiness,” Pyer said.
Pyser is the president and founder at The Pyser Group, which specializes in ethics, leadership development, corporate governance and sustainability strategies. He is a Caux Round Table Fellow and contributes to the current work of the United Nation’s Economic and Social Council (ECOSOC) Millennium Development Goals and post-2015 Development Agenda.