What is a CRM? Creating Your Customer Management System September 24, 2020 from 12:00 pm until 12:30 pm Location: Online Via Zoom
Planning for a Resilient Tourism and Hospitality Target Market – LGBTQ+ September 30, 2020 from 12:00 pm until 1:00 pm Location: Online Via Zoom
A to Z RSVPs: Maximizing Attendee Experiences While Boosting Revenue in the Era of COVID-19 October 21, 2020 from 12:00 pm until 1:00 pm Location: Online Via Zoom
Checking In? Reimagining the Hotel Experience – Innovating After a Crisis October 28, 2020 from 12:00 pm until 1:00 pm Location: Online Via Zoom
A Profitable Home Away from Home: Small Lodging Establishment Revenue Management November 4, 2020 from 12:00 pm until 1:00 pm Location: Online Via Zoom
Five Stars? Staying Connected with Your Customers and Mastering Online Review Platforms November 18, 2020 from 12:00 pm until 1:00 pm Location: Online Via Zoom
