COVID-19 highlighted the importance for small business to have an online presence to stay connected to their customers. This webinar will help small businesses better understand how to manage their reputation online. General recommendations on the reputation management of Google, Yelp and TripAdvisor reviews will be discussed. In particular, the webinar will provide suggestions on:
(1) How to attract more online reviews and
(2) How to maximize naturally good reviews and minimize—and even reverse bad reviews.
Instructions: Zoom link to be send upon registration