ProctorU® Online Proctoring

Online Proctoring

Since 2019, the Fox School of Business has partnered with ProctorU®, an online proctoring service, to ensure the academic integrity of online assessments. Both graduate and undergraduate classes at Fox make use of ProctorU® to monitor students during, and review behavior after, assessments. Learn more below about ProctorU® and how it works here at Fox.

Why Proctoring?

With the internet readily accessible via smartphones, computers, and tablets, students can easily search for anything online. Live online proctoring helps to curtail cheating and academic dishonesty through student authentication and monitoring during exams and assessments. Cheating undermines the quality of teaching and learning in universities. Fox takes academic integrity seriously, as it is key to the success of our students and programs.

Why ProctorU®?

Fox has reviewed the different online proctoring services available and found ProctorU® to be a superior product currently on the market. ProctorU® offers several types of exam monitoring, including individual live proctored sessions that are recorded and reviewed by proctors and auto proctored sessions that are recorded with artificial intelligence based behavior flagging. Their affordable solutions and customer service are unmatched.

How Does ProctorU® Work?

ProctorU® is integrated into your Canvas course. Students will be required to set up an account with ProctorU® for authentication and payment purposes. Authentication includes uploading a copy of a student ID or driver’s license, providing security questions, and keystroke analysis. Students can register for, cancel, and reschedule assessments with ease. Most exams are available for a 24-72 hour window, enabling students to complete an assessment at their convenience within that window. ProctorU services are available 24/7. It is recommended to schedule your exam 72 hours or more before the exam window so an additional fee isn’t applied.

How Do I Complete an Assessment?

To complete an assessment, students will log in to the ProctorU browser extension. After authentication, they can begin the assessment, which requires audio and video streaming throughout the duration of the assessment. Each assessment is recorded, reviewed for infractions, and shared with faculty. Your instructor can also login and view any of the proctoring sessions in real time.

What Do I Need?

Students must have a webcam and microphone, reflective surface or mobile phone with a front-facing camera, and the latest version of Google Chrome or Mozilla Firefox for assessments. They must be seen and heard for the duration of an assessment, and will not be permitted to access the assessment if their equipment does not work. A reliable internet connection is required. Students should have at least 1.5Mb download and 1Mb upload speeds in order to take the assessment. We recommend students test their internet speed prior to logging in with the proctor (www.speedtest.net).

How Much Does It Cost?

ProctorU® prices vary depending upon the length of an assessment. An assessment up to two hours will cost $9 – $16. There may be additional fees for late registration less than 72 hours prior to an exam or assessment or cancellation. There are no refunds for missed exams.

Does My Class Use ProctorU®?

All faculty teaching online can choose to use ProctorU® for their course assessments. Courses using ProctorU® will have it noted in their syllabi at the beginning of the semester. Each course that selects to use ProctorU® may do so for several assessments over the semester.

Troubleshooting?

ProctorU® live chat and phone support are available 24/7 to assist with any problems. Live chat is accessed within your Canvas course, and you can reach them by phone at 855-722-8678.