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The whys behind workplace emotions

Research on workplace emotions has typically focused on the emotion itself, rather than the motivation behind it. However, Deanna Geddes and her colleague believe that understanding “why” is a vital piece of this research. 

After reviewing existing literature, they created a comprehensive list that categorizes various reasons for strategic emotion expression in the workplace, spanning personal/interpersonal motives, organizational rules and socio-cultural emotionologies. Many motivations can exist simultaneously in the same situation, sometimes conflicting, but one typically dominates in the end.