Outdated U.S. government IT systems were exposed as sub-optimal during COVID-19. How can governments replace their IT systems in cost-effective ways?
Firms need to start thinking about how their IT is being managed in order to improve business performance.
New electronics products can have unique stressors that influence returns during trial-periods.
Venture capital firms are influenced by their starting-point and network access when seeking solutions to underperformance.
When firms engage in competitive poaching, their strategies should depend on the brand quality of their competitor.
Social media can update platform designs to encourage users to report online harassment.
What can online reviews tell us about consumer purchasing preferences?
Matching platforms such as dating apps, AirBnB and Uber connect two groups of users with common interests. In the example of dating platforms, the number of candidates users can view and select on matching platforms, also known as choice capacity, can influence how people use these apps. Using a South Korean dating app, Jaehwuen Jung […]
As more data are collected and brokered, businesses need to be able to effectively appraise the value of the data they purchase.
Companies may want to think twice before replying to displeased customers on social media.
People on the job hunt spend hours perfecting their resumes and cover letters, but it might actually be the political statements they make on social media that a recruiter is judging.
Jason Thatcher and his co-authors discover that social media bots mainly operate in two ways: algorithmic social alertness and algorithmic social transmission.
Phishing tests should meet three criteria: Test teams, not individuals; don’t embarrass anyone; and gamify and reward
Munir Mandviwalla and his co-authors outline seven recommendations for industry to consider as the world recovers from the pandemic.
Contrary to common belief, the introduction of ridesharing services into large metropolitan areas overall helps to deter sexual assault.