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Organizational Change

The erosion of the work/nonwork divide

November 10, 2020

Data-driven decision-making is now the norm in many workplaces. Executives collect and analyze information to inform hiring practices, promotions, and insurance premiums. However, Leora Eisenstadt warns that the kinds of data that employers can track should be safeguarded by law, to both protect employees’ privacy and limit employers’ liability. Eisenstadt asserts that the current legal […]

Employee voice in hospitality marketing

November 10, 2020

Employee voice is the suggestions or comments that employees make to improve their organization. While employee voice may be perceived as positive, the underlying motivations of employees could render their contributions meaningless at best, or harmful at worst. Recognizing that employees’ motivation to speak up can be driven by defensive or disengaged origins, Ceridwyn King […]