Diane Denny
Executive Director, Quality & Patient Safety, NCH Healthcare System

Biography

DissertationMedical Error Reporting and Patient Safety: An Exploration of Our Underreporting Dilemma

Diane Denny is the Vice President of Quality, Patient Safety and Innovation at the Cancer Treatment Centers of America (CTCA). In this role, Diane develops and directs various processes for achieving continuous quality improvement across the network’s five hospitals. This includes oversight of the clinical outcome, patient experience and safety initiatives, performance improvement, and regulatory readiness. Diane has over 25 year experience in measuring, improving and demonstrating healthcare quality. Prior to working at the CTCA, she served as the Vice President of Quality & Patient Safety for Catholic Health East (CHE), one of the nation’s largest faith based systems overseeing similar functions, where she oversaw the systems’ commitment to physician loyalty and diversity.

Diane received her Bachelor’s Degree in Health Planning and Administration from The Pennsylvania State University, a DBA from the Fox School of Business, and a Master’s of Health Administration from the University of Pittsburgh.

Diane is a Fellow in the American College of Healthcare Executives, a Certified Professional in Healthcare Quality, and certified in Six Sigma methodology by the American Society for Quality. She has completed fellowships in Patient Safety and Diversity, and served as a reviewer for the states of New York and Pennsylvania quality awards and on the board of examiners for the Malcolm Baldrige Award.