Eleven alumni leaders share insights on how technology is shaking up today’s major industries and constantly reshaping business possibility.
You can’t open a magazine, a newspaper, or Twitter now without encountering a story about the rise of artificial intelligence and how this will impact businesses and economies around the world. Will the robots displace workers, leaving behind a massive trail of catastrophic unemployment? Or will the relationship be more harmonious as robots optimize productivity and maximize efficiency boosting both the bottom line and free time for us humans? Nobody knows. But one thing is for certain: Technology has brought and will continue to bring radical changes and thrilling opportunities for business innovation industry-wide. To get a firmer grasp on how some of the major industries and fields of business are positioning themselves for the future, we asked 11 Fox School of Business alumni leaders—representing a variety of industries from finance and professional sports, to transportation and healthcare—to examine what’s on the horizon and to share their insights.
James Poyser, BBA ’92
Grammy Award-winning musician, The Roots
“Advances in technology have totally changed how music is made, performed, taught, marketed, and sold. Hit records are not only made in studios anymore, but in bedrooms, basements, and even on smartphones. Traditional instruments are being replaced with digital ones (check out a Stro Elliot video on YouTube). Artists are foregoing the traditional route of signing to record labels, and putting their music out online or finding other ways to collect payment. And more changes are coming, too. The rules keep changing and evolving. What new advances are in the future? I know they’re coming. How will we create music in the future? How will we listen to music in the future? How will we purchase music? Actually, will music even be purchased anymore? (This is when it gets scary: Do I matter anymore? Is there any value left in music?) Whatever changes take place, I believe those that adapt to the changes, keep their heads on a swivel, or have the mindset to change, will be positively affected.”
Eric Salfi, BBA ’91
CPA, Partner, Cwienkala & Salfi
“Many CPAs didn’t know how to deal with QuickBooks when it was first released and it put them out of business—the advances in technology and the way accounting is done now has changed even more dramatically since. We’re moving toward strictly cloud-based activities where there’s more interaction and my clients send documents and information through a portal. The accountant’s role has evolved, too. It used to be about bookkeeping—handling bank statements, creating financial reports, and so on. QuickBooks, and now cloud software, eliminated all the people sitting in a room somewhere compiling this information, but it still requires an expert to manage the software. The accountant has evolved and, for me, it’s more of a business consultant role now. Clients don’t just need me to prepare a tax return; I now have deeper relationships with my clients and I act as a personal advisor, helping them value new businesses or solve cash flow problems. One of the big issues, as information’s moved to the cloud, is cybersecurity. There’s more data accessible now, so creating a safe, encrypted portal that allows clients to interact with us is essential. You need to adjust and adapt with technology or you’ll be left behind. I look forward to embracing whatever changes come next.”
Adam Lyons, BBA ’09
Founder & Chairman, The Zebra
“Technology has changed and is changing insurance, though no one would hesitate to admit the industry was painfully slow to welcome the insurtech revolution. At the Zebra, we’re a technology company in the insurance space, and we believe the right technology, applied by people who truly understand the profound complexities of the insurance industry, can create efficiencies which simplify everything from assessing risk to distribution to claims management and beyond. We’ve seen incredible developments in the property and casualty insurance industry, like peer-to-peer insurance and pay-per-mile models, and we’re creating an insurance search engine where consumers can access, understand, and use all of these innovations. We’re creating essential technology which informs and educates consumers so they can understand their options and make the right decisions for their unique needs. Environmental factors are critical as well, but they’re unpredictable. Still, we’ve seen trends showing an increase in devastating storms, most recently Hurricanes Harvey and Irma, for example, which just reaffirms the need for people to have the resources to find the right coverage for their circumstances to protect themselves.”
Bob Rosenthal, BBA ’85
Partner, Envision Land Use
“Real estate, like everything, is in the middle of the internet revolution. Philadelphia was dead 20 years ago, back when I went to Temple. There was a void between City Hall and the suburbs—then the millennials came. The parts that have grown, like Fishtown, used to be manufacturing areas, and the buildings have now been repurposed. Everyone talks about the retail change and how people now buy online, but the same has happened in everything from healthcare to office space. What once was a retail center is no longer a retail center; this battle’s been going on for years in the city and is now hitting the suburbs. I’m 57 and right now I’m working from my car on an iPhone. People don’t need office space the way they did—with a lobby, a huge campus, and a front desk—especially younger people without ties to old ways of doing business. And when the millennials come back to the suburbs—which they’re already starting to do—they want lifestyle options just as they do in the city. They want to be able to easily Uber or walk to a bar or a restaurant. So even in new developments in the suburbs, we’re aiming to make these changes. With more businesses moving online and changing needs, land uses change so quickly that governing authorities can’t keep up and many aren’t willing to change. People are always frightened of change, but we must keep moving forward and adapting.”
Heather Qader, MBA ’16
Manager of Business Development, City of Philadelphia Department of Commerce
“Technology is slowly changing local government for the better. Philadelphia, like other cities, is realizing that to compete at a global and national scale, it must adapt its infrastructure. These adaptations look like the digitization of SEPTA’s ticketing system, installation of Indego Bike Share citywide, parking kiosks that allow the use of cards instead of change, and an overhaul of the City of Philadelphia website to create a more user-friendly interface and allowing for more public engagement and user ease. With every new administration, personnel changes occur and there is a transitional period required to get new personnel up to speed. One initiative that has survived the Michael Nutter administration and is currently embraced by the Jim Kenney administration is StartupPHL, a platform that funds worthy initiatives and connects startups to resources in the Philadelphia tech ecosystem. The most recent StartupPHL call for ideas round funded five organizations with $100,000 to train instructors, supply equipment, and teach children the technology skills that they need to be globally competitive. We are keeping up—not as fast as many of the lean startups here in Philadelphia—but progress is being made.”
Salvatore DeTrane, BBA ’93
Managing Director, Empactful Capital LLC
“Most innovation in healthcare technologies in recent decades has been in medical devices, drug therapies, and medical diagnostics. These have led to people living longer, more productive lives. The downside is these advancements have resulted in a financially unsustainable cost trend. The next frontier is entrepreneurs disrupting healthcare with innovative information technology solutions. There have been massive investments in the last 15 years in electronic health records, claims systems, genomics, social determinant data, and big data software. Some of the innovation opportunities include practical applications of machine learning, natural language processing, intelligent workflow advancements, and advanced analytics that offer actionable insights. Proactive interventions will enable healthcare providers and payers to better manage care, reduce healthcare costs, improve quality, and assess risk of managing populations and encourage business model evolution. With the expected increase of today’s industry expenditures in the U.S. from $3.5 to $5.5 trillion by 2025, this transformation will prevent a financial crisis. All payers—whether health plans, employers, or consumers—are demanding more efficient and effective healthcare and transparency. The industry now stands at a pivotal moment. It must transform into a system that leverages these data/IT investments to support better, more informed decisions by each major constituent. And I think Temple, given Fox’s programs and its health system and medical school, is positioned to support the innovation required to transform our healthcare system.”
Joe Heller, BS ’05
Vice President of Marketing, Philadelphia Flyers
“Broadcast coverage of live sports events continues to evolve and advance at a rapid rate. Viewers are getting more access to their favorite teams and players through virtual and augmented reality, cable cams, and GoPro cameras. In the future, I wouldn’t be surprised to see dedicated channels allowing viewers to experience the duration of a live game straight from a players helmet through a virtual reality headset. This could be similar to the way motorsports has cameras mounted on cars, or the NHL on referees and players at the All-Star Game. Stadiums and arenas will be continually challenged on new ways to adopt VR/AR into their venues, improve WiFi, provide charging stations in the seats, show live video helmet feeds on the big screens, and alike, to bring the comforts and expectations of home viewing to the game. From an NHL team perspective, the Flyers recognize we’re becoming our own media company by placing a greater emphasis on content about the team, connecting players and fans through mobile platforms, providing behind the scenes access, and much more. As tech advancements are made, pro sports will continue to look for new ways to be early adopters and integrate them into event coverage, for home viewers and in arenas and stadiums.”
Marco Herbas, MBA ’15
Whole Securitization Funding, Ford Motor Company
“Self-driving cars are an inevitable reality that will disrupt and transform the industry for its incumbents as it opens new doors for non-traditional, automotive value-chain players able to purvey hardware and software that enable interconnected and autonomous vehicles (AVs). AVs, along with mobility and continuous development of electrified powertrains, are creating a paradigm shift in the lengthy, bureaucratic processes engrained in traditional automakers’ decision-making, essentially forcing them to become more agile in their product and systems development lifecycles to emulate these potential tech entrants. The notion of AVs is not only disrupting the auto industry, but the transportation ecosystem as a whole. Some examples may include public transportation, where cities may have to partner with automobile purveyors to deploy fleets of self-driving vehicles, as well as insurance providers where AVs create a safer commuter environment, meanwhile curtailing risk and impacting insurers’ revenue streams. Ford has communicated it intends to pursue automotive and high-growth mobility businesses. In 2016, senior leadership announced the company would commence mass production of level-4 autonomous vehicles by 2021 available for ride-sharing/ride-hailing services. Key underpinnings include the launch of the next generation Fusion Hybrid Autonomous Development Vehicle, the creation of its mobility division, as well as its acquisition of Chariot, an app-based, on-demand shuttle service. And Ford is investing $1 billion in start-up Argo AI to further its advancement in AV development by leveraging the startup’s robotics technology.”
Andrew Bertolazzi, EMBA ’97
Vice President, Ronin Security Solutions LLC
“Seaborne shipping accounts for approximately two-thirds of global trade, with over $4 trillion worth of goods transported annually. One of the major challenges the industry faces—increased global competitiveness, new regulations, reliance on automation, etc.—is security. This includes compliance with layers of domestic and global requirements, physical security, and protection of the supply chain. But the most insidious risk with the potentially greatest impact is cybersecurity. The industry, both afloat and on land, is increasing the level of automation across the value chain to improve efficiencies, reduce cycle times, enhance safety, and drive down cost. The greater use of technology leads to the need for increased knowledge and specialized tools, as well as the risk of breaches and compromises. A recent example of cybercrime’s impact on global shipping is the Petya ransomware attack, whose disruptions cost over $300M to one of the world’s major shipping companies. The federal government and industry associations are working to raise awareness and offer assistance to organizations across the supply chain through focused outreach, education, and grants. And the private sector is improving cybersecurity through assessments, training, and adding specialized security tools, processes, people, and consulting support. Each organization must evaluate the amount of resources of time, people, and funding needed to appropriately address the threats. The level to which they’re able to do so will determine the impacts and stimulate innovations in technology, business processes, and approaches to security.”
Ron Iller, BBA ’93, MBA ’95
Director at Large, Fox Alumni Association
Director, Product Management-Analytics and Data Discovery, Change Healthcare
“The move to value-based care and risk-based contracting within the healthcare market has changed the game. It’s about providers and payers applying data and analytics to effectively provide better care at the lowest cost. Overall, it will be a very positive change in terms of working to improve outcomes. The focus will be on the individual and patient populations, and how their level of health impacts the cost of the system. Organizations will focus more on keeping people healthy as opposed to getting them healthy by utilizing care management programs and other forms of outreach. Change Healthcare will inspire a better healthcare system and deliver wide-range financial, operational, and clinical solutions to payers, providers, and consumers. I’m focused on helping hospitals and health systems move from fee-for-service to a value- or risk-based payment model. This involves taking a broader view of the patient or population, either in terms of payment, health status, or access to care, not only within the walls of the hospital, but extending to the broader community. We do this by providing a data platform for health systems to acquire and aggregate massive amounts of data at scale and then applying analytics in the transition to value-based care. The data we gather and what we can do with it will continue to improve with new technology, and ultimately allow us to improve the quality of care we provide even more.”
James Sanders, EMBA ’12
President-elect, Fox Alumni Association
Vice President, Commercial Lending, Customers Bank
“Fintech is providing access to capital, especially to small businesses, at a right-now rate. People are getting loans on mobile devices and it happens quick. Mobile and cloud technology, whether people use it to bid on contracts or communicate with employees, is helping small businesses evolve faster. It used to be more difficult to start a small business; now there are infinite online resources people can tap into. You can watch a YouTube video that will tell you how to do it (but, keep in mind, that won’t help you when it comes to actually executing a successful business). Small business owners are getting younger, too. There’s a lot of buzz around millennials and how they have a fresh way of thinking and handling business. With platforms like Etsy, eBay, Amazon, and Instagram, there are many ways to make money. My son started a tech company; he designed the app and everything. I’m very optimistic about the future of small and medium sized businesses—they’re the backbone of America. Their names aren’t plastered on the highways when you’re driving downtown and you may not see them on TV or the internet. But they’re everywhere and they’re creating and driving new industries and opportunities.”
When it comes to reducing instances of lethal force exhibited by police, a recent study by Fox School of Business researchers suggests that wearable video cameras might not be the solution.
The researchers found that the use of analytics and smartphones to access intelligence, like criminal history reports, reduced instances of lethal force by police, while wearable video cameras were linked to increases in shooting deaths of civilians by police.
Dr. Min-Seok Pang and Dr. Paul A. Pavlou, from the Fox School of Business, utilized data from a comprehensive report by the Washington Post, to investigate how technology affects police performance and practice. The newspaper’s 2015 database compiled information from the 986 deadly shootings of civilians by police nationwide in 2015, from published news reports, public records, Internet databases, and original reporting.
Their study, titled “Armed with Technology: The Effects on Fatal Shootings of Civilians by the Police,” found that the use of body cameras by police led to a 3.64-percent increase in shooting deaths of civilians by police. Notably, body cameras produced a 3.75-percent increase in the shooting deaths of African Americans and Hispanics, but only a 0.67-percent increase in the deaths of Caucasians and Asians.
Meanwhile, instances of fatal shootings dropped by 2.5 percent when police departments conducted statistical analyses of digitized crime data or had real-time access to data via smartphones and information about a person of interest, the researchers found.
“Our findings suggest that body cameras generate less reluctance for police officers to use lethal force, because the wearable body cameras provide evidence that may justify the shooting and exonerate an officer from prosecution,” said Pavlou, the Fox School’s Milton F. Stauffer Professor of Information Technology and Strategy. “Instead, the use of data analytics and smartphones can reduce the use of lethal force by police.”
A team of students from the Fox School of Business put together the pieces to win a national case competition.
The students won the Spencer-RIMS Risk Management Challenge, a three-month case study from a major company – iconic toymaker, LEGO. The competition culminated with eight teams delivering presentations during the RIMS 2016 Annual Conference and Exhibition, held April 10-14 in San Diego, Calif.
This marked the third win in five years for students from the Fox School’s nationally ranked Risk, Insurance, and Healthcare Management department. Senior Actuarial Science majors Carolyn Murset and Zilong Zhao, and Risk Management and Insurance majors Andrew Donchez and Sean Preis, a senior and a junior, respectively, comprised the winning team, which received $4,000 in prize earnings.
The Spencer-RIMS Risk Management Challenge tasks undergraduates from around the country with developing a comprehensive, written risk analysis that will be judged by a panel of experts at the annual risk management society’s conference.
“Temple’s Risk Management and Insurance program has helped us to hone our analytical and critical-thinking skills, and adequately prepared us to identify the main risks facing LEGO,” Donchez said. “Meeting LEGO’s strategic risk manager and picking his brain taught us that risk management is a real-world issue that demands passionate, curious and persistent practitioners.”
“Winning the competition is an extraordinary closing on the last chapter of my Temple journey,” Zhao said. “It signifies the high caliber of future business leaders Fox School has nurtured.”
Walter Douglass and his son, Keith, took different routes to the Fox School of Business. But at commencement, they walked together. The father and son sat beside one another May 6 at the Liacouras Center, and had their names and degrees announced simultaneously during the Fox School’s commencement ceremony.
Walter, who in 2009 opened a tax-preparation service, received a Bachelor’s degree in Accounting. Keith, 23, earned his Bachelor’s in Finance.
Walter, 50, balanced academic, professional, and familial responsibilities as “the most non-traditional student you’ll ever find,” he said. Walter has spent more than 30 years driving tractor-trailers, making nightly runs to Connecticut and returning to the family’s home in Schwenksville, Pa., in the mid-morning hours. At points of his undergraduate career, Walter would finish his day’s work and head directly to Main Campus. More recently, he would log a few hours of sleep before attending a late-afternoon class.
“There were times when I’d have two courses per semester,” Walter said, “but mostly, I would tell myself, ‘Let’s just take it one course at a time.’”
Walter began his pursuit of a college degree in 2001, first earning his associate’s degree at a community college before transferring to Temple. He’s been completing coursework ever since, except for an 18-month sabbatical while he received chemotherapy to treat Non-Hodgkin lymphoma.
Keith, 23, completed 18 credits of coursework in the Fall 2015 and Spring 2016 semesters in order to ensure he would walk with his father at commencement.
“When I looked at my schedule (last year), I thought, ‘I have to push myself. I owe that much to my father.’ He’s the hardest-working man I’ve ever known,” Keith said. “That was my motivation to get through it. I kept thinking, ‘This man has been through everything. I don’t have any excuses.’”
Temple University’s Fox School of Business honored Gerard H. “Jerry” Sweeney as the recipient of the 2016 Musser Award for Excellence in Leadership – the school’s highest honor, for outstanding achievement, leadership, and commitment to the community by a distinguished member of industry.
Sweeney was honored at the 20th annual Musser Award reception and dinner, held Nov. 17 in Mitten Hall, on Temple University’s Main Campus.
Sweeney is President, Chief Executive Officer, and Trustee of Brandywine Realty Trust, which develops, builds, and manages the nation’s leading Class A office and mixed-use properties. He has held these roles since the company’s founding in 1994. He has overseen the growth of Brandywine, from four properties and a total market capitalization of less than $5 million to more than 33 million square feet and a total market capitalization of close to $5 billion.
“Jerry Sweeney has overseen Brandywine Realty Trust from its infancy through to today. He is directly responsible for helping the company flourish into a leader in the real estate industry,” said Dr. M. Moshe Porat, Dean of the Fox School of Business. “This year marks an anniversary. For two decades, we have honored distinguished business professionals with the Musser Award for Excellence in Leadership, and Jerry certainly fits that description.”
Entrepreneurs piled into Alter Hall clinging more than posterboards and presentation materials. They also brought dreams of success and self-employment.
The Fox School of Business hosted casting associates from the hit ABC show “Shark Tank,” which features self-made millionaires who award mentorship and financial support to budding entrepreneurs in exchange for equity stake in their businesses. More than 170 Temple students, alumni, faculty, and staff applied in the hope that their June 11 pitches would result in selection to appear on a future episode of the show.
“I walked in the room to make my presentation, and I immediately felt so nervous,” said Fox Part-Time MBA student Vinti Singh, who pitched a standing CT scanner for horses that wouldn’t require anesthetization. “I can only wonder what it’s like to deliver a pitch in front of the actual sharks.”
Casting associates listened to 60-second presentations inside the Steven H. Korman Conference Room, with two Temple entrepreneurs having to deliver their pitches simultaneously and side by side. The associates asked entrepreneurs to reveal both the monetary value they would ask of the Sharks, and to name the Shark with whom they most strongly identified.
Caren Sachs, an associate for the show, told applicants prior to their casting calls that “personality is just as important as your pitch.” She emphasized that “Shark Tank” seeks entrepreneurs who can speak energetically about their businesses, products, and concepts.
Alter Hall’s Undergraduate Commons served as the waiting room for Temple entrepreneurs before their number had been called. Applicants paced the room, rehearsing their talking points and working through their demonstrations.
Brandon Study, a Fox School senior majoring in Entrepreneurship, said he felt confident while making his pitch. Temple University “prepares you for moments like this,” he said. “That training is what helps you thrive in crunch-time situations.”
Dr. Mitrabarun “MB” Sarkar, a renowned educator and researcher at Temple University’s Fox School of Business whose pedagogical work garnered national, international, and university awards, died June 7, 2016. He was 54.
Sarkar, who joined the Fox School faculty in 2008, was the H.F. “Gerry” Lenfest Professor of Entrepreneurship and Innovation within the Strategic Management department at Fox. He also had served as a visiting professor of strategy at the Indian School of Business, Hyderabad.
“MB was an innovator at every stage of his career,” said Dr. M. Moshe Porat, Dean of the Fox School of Business. “His passion for teaching and empowering students, and his thirst for knowledge were tremendous. MB’s passing brings great sadness to our Temple and Fox communities. My thoughts and prayers at this time are with his wife, their two daughters, and his family and close friends.”
In 2013, Sarkar received Temple University’s Great Teacher Award, the highest honor conferred by the university on faculty. On seven occasions, he was named Outstanding Professor of the Year in Fox’s Global, Executive, Online, and Part-Time MBA programs. Sarkar also was a five-time recipient of Fox’s Crystal Teaching Award. Last November, he received the Musser Award for Excellence in Teaching, which recognizes a Fox School faculty member who challenges students to think imaginatively and creatively.
Sarkar was the founding Academic Director of Fox’s Global Immersion Program in Emerging Markets, and led the initiative of building partnerships and experiential programs for Fox MBA students in several countries, such as Chile, China, Colombia, Ghana, India, Israel, Morocco, South Africa, and Turkey.
Temple University’s Fox School of Business has entered a three-year partnership with Flinders University to deliver its nationally ranked entrepreneurship programs to the prestigious Australian university.
The Fox School of Business will help Flinders University drive South Australia’s economic transformation by training thousands of undergraduate and graduate students annually in the entrepreneurial mindset and skills required to start new businesses and facilitate innovation in existing industries.
This partnership, announced in August, leverages Fox’s reputation as a leading provider of online and entrepreneurship education. In January 2016, the Fox Online MBA program earned a No. 1 national ranking from U.S. News & World Report for the second consecutive year. And in November 2015, Fox’s undergraduate- and graduate-level Entrepreneurship programs earned top-10 rankings from The Princeton Review and Entrepreneurship magazine. It also leverages the Fox School’s extensive experience in supporting entrepreneurship-based economic development in the Philadelphia region, largely through the 350 projects completed by its renowned Fox Management Consulting program.
Flinders University, through its New Venture Institute (NVI), is creating entrepreneurial opportunities for its 26,000 students. Since its founding in 2013, the NVI has overseen 252 student projects and 136 start-ups, trained nearly 1,500 individuals, and generated more than $540,000 in investments.
The Online MBA program at Temple University’s Fox School of Business is once again ranked among the best in the world.
The Fox Online MBA earned a No. 3 global ranking in The Princeton Review’s 2017 ranking of the best online MBA programs, published Sept. 20. The program improved two places from The Princeton Review’s 2015 ranking.
“The Fox Online MBA program is truly unique, and it is with great pride that another top publication has ranked it among the best in the country and the world,” said Fox School Dean M. Moshe Porat. “The program integrates cutting-edge technology and accredited, high-impact curriculum. It places an emphasis on quality, rigor, and integrity, and applies student feedback to deliver an unmatched experience. This ranking could not have been accomplished without the work of Dr. Darin Kapanjie, the program’s academic director, and our Online and Digital Learning team, which delivers the best advancements in technology to a quality, online-format education.”
The Princeton Review compiled its global rankings by surveying students and administrators from more than 90 online MBA programs worldwide. The surveys focus on the following core criteria: admissions selectivity, graduation and retention rates, faculty training and credentials, technological infrastructure, student indebtedness, professional development and career outcomes, and more.
For more information on the Fox Online MBA program, visit fox.temple.edu/omba.
Temple University’s Fox School of Business is ranked among the top-50 business schools in the nation, according to U.S. News & World Report.
The Fox School earned a No. 48 national ranking in U.S. News’ 2017 edition of “Best Colleges,” placing it among the top-10 percent of all undergraduate business programs in the United States. The ranking, the highest in the Fox School’s history, marks a 13-spot surge since last year’s U.S. News ranking.
“The Fox School continues to ascend the rankings of prestigious publications like U.S. News,” said Dean M. Moshe Porat. “It’s a tremendous accomplishment to have been ranked among the top-50 business schools in the country, and it serves as testament to the quality of our programs.”
The business school rankings featured in the 2017 edition of “Best Colleges,” which were released online Sept. 13, are based on peer assessment of deans and senior faculty at each AACSB-accredited undergraduate business program in the United States over a two-year period, including a Spring 2016 survey.
“Our innovative approach to business education is at the core of the Fox School story, which we’ve been working hard to disseminate to our industry colleagues and peers,” said Fox School Vice Dean Debbie Campbell. “This ranking only helps to reinforce and validate our pursuit of continual improvement.”
For the fourth consecutive year, three of Fox’s undergraduate programs earned top-15 rankings from U.S. News. Risk Management and Insurance (No. 6), International Business Administration (No. 13), and Management Information Systems (No. 14) programs all are among the best of their kind in the nation.
Fox’s Risk Management and Insurance program is the nation’s oldest, continuously running program of its kind. Among the largest programs in the country, too, Fox’s Risk Management and Insurance program is also home to the Sigma Chapter of Gamma Iota Sigma. The chapter, the international professional fraternity’s largest, has earned the Edison L. Bowers award as best overall chapter in 18 of the last 23 years.
Fox’s International Business Administration program is supported by a robust study-abroad program, through Fox and Temple University, as well as from the Institute of Global Management Studies and the Temple Center for International Business Education and Research (CIBER), which are based at Fox. Temple CIBER is one of only 17 such elite centers in the nation to have had its grant-renewal proposal approved for federal funding from the United States Department of Education. Temple is the only university in Pennsylvania to have received federal funding for CIBER.
Management Information Systems (MIS) is a global leader in transformative research on the design, use, and effects of information technology. MIS faculty ranked No. 1 in the world in research output, according to the University of Texas at Dallas’ Top 100 Business School Research ranking. Members of Fox’s Association for Information Systems (AIS) student chapter, the first of its kind, have earned first place in four consecutive years at the AIS Student Leadership Conference.
The Fox School of Business is the largest and most-comprehensive business school in the Philadelphia region, with more than 8,500 students, 200 faculty, and 65,000 alumni worldwide. Fox offers 15 undergraduate majors; more than 20 student professional organizations; the Fox Honors program; cutting-edge technology and stellar student services, including a Business Communications Center and the Center for Student Professional Development (CSPD), which has a 94-percent job-placement rate for undergraduates who use its services.
BBA ’92, LAW ’99 | Co-owner and Director of Business Affairs, Axis Music Group
Appreciating his roots: “I spend a lot of time in Los Angeles and New York for work, and my wife (Angela) and I like to travel, but there’s nothing like Philadelphia. We enjoy dining in the city, walking and biking on the river and visiting the museums. And I’m constantly inspired by the new development in Northern Liberties, Center City and Powelton Village, where we live.”
At any given time, Chauncey Childs has five or six projects – maybe more – going simultaneously. And he wouldn’t want it any other way.
“This is exactly how I envisioned my career playing out,” said Childs, the co-founder and director of business affairs for the Philadelphia-based Axis Music Group. “I wouldn’t change a thing.”
Childs is the business arm of Axis’ operations. He’s tasked with negotiating contracts, drafting agreements, managing budgets, and collecting royalties for Axis, which oversees a host of music artists, songwriters, and producers. Childs doubles as the business manager for James Poyser, BBA ’94, who he first met during their undergraduate careers at the Fox School of Business.
The two crossed paths in a finance class at Temple University, and then again years later in a recording studio at A Touch of Jazz, a Philadelphia music production company. They decided to go into business together, and Axis was born. Today, their company’s operations are two-pronged: Axis writers and producers craft original songs for established artists, and they also write original songs for film, television, and TV commercials.
“When a TV show or movie is transitioning from one scene to the next, someone writes that musical segue. That someone is Axis,” said Childs, explaining one of Axis’ functions. “When we first got started, we used to hustle to get work. And now, after we’ve been at it for 20 years, we still have to hustle, but we also get contract work on the profile of what we’ve already accomplished. We’ve come a long way.”
Childs’ interest in music, and his desire to represent the industry’s top talent, dates to his days at Temple. He earned a Bachelor of Business Administration degree in Business Management from the Fox School, and later his Juris Doctorate from Temple’s Beasley School of Law, to turn that dream into a reality.
“Temple gave me the confidence I needed in order to start my own business,” said Childs, 45, a Philadelphia native. “Both of my degrees provided me with the toolkit that I needed to hit the real world and say, ‘I can be an entrepreneur.’”
Childs’ work, at times, seems never-ending. A written agreement is required every time an original piece of music is penned. The volume of contracts, he said, can be extensive. But he’s also overseen much-larger contractual agreements. Notably, Childs negotiated a label imprint deal with Sony Music, aligning Axis with the international music giant allowed Axis the opportunity to market and distribute their Artist’s music through Sony globally.
“That was a milestone moment for me,” Childs said.
The contracts pay the bills. What’s most rewarding, he said, is Axis’ commitment to developing young talent.
Franklin Walker, a percussionist at Poyser’s church, came on board as an understudy to Poyser. Walker, a self-taught drummer, wound up on tour with rapper D’Angelo and presently performs with Poyser five nights a week on “The Tonight Show with Jimmy Fallon,” for which their band, The Roots, serves as the house band.
Childs said he met another young man, Aaron Draper, at a high school career fair at which he was speaking. Draper, rather than speaking of his interest in attending college, kept reiterating a desire to drum professionally. On the spot, Childs invited Draper to Axis’ studio, believing he could benefit from exposure to talent, top equipment, and studio time. Draper is currently on an international tour with pop-soul singer Adele.
“We’ve been able to take the next generation of musicians, mentor them, and, based on our relationships in the business, give them opportunities to carve out careers for themselves,” Childs said. “I’ve got to say – it’s some of the most-rewarding work we do.”
It doesn’t hurt that stars like Erykah Badu keep Childs’ number in their smartphone contacts.
“It’s an unwritten rule that James will work on all of my albums,” Badu said, “but I don’t step into the studio until Chauncey and Ward White (Badu’s representation) have worked out the details.”
Said Childs: “James and I have put in a lot of work over the years to get Axis to where it is today, and it’s been worth it. Every step has been worth it.”
Growing up in Laceyville, Pa., a town of less than 400 people, Meredith Sadlowski was eager to experience life in a city. After graduating from high school in 1999, Sadlowski left behind the town she loved and moved to Philadelphia to attend Temple University’s Fox School of Business.
Fast-forward to today and Sadlowski is Senior Vice President of Branded Sales and Marketing for Gulf Oil in Wellesley Hills, Mass. Sadlowski has worked for Gulf Oil, one of the fastest-growing branded fuel marketers in the U.S., which owns and operates one of the largest refined products terminaling networks in the northeast, since 2007.
“In my current role, I work alongside our executive leadership team on the development and the execution of a branded sales plan that supports business growth and enhances brand awareness of the iconic Gulf brand,” said Sadlowski, BBA ’03, who earned a degree in Economics.
During her nearly 10-year career with Gulf Oil, Sadlowski has also served as Vice President of Branded Contract Sales Operations, Director of Branded Contract Sales, and Branded Territory Manager. Sadlowski’s roles evolved from sales and customer specific in her early years with Gulf, to more leadership and tactical strategy-focused in her most recent position.
“Our goal at Gulf is to be the best supply and brand partner for our customers in the marketplace. In order to be the best, you must have a keen understanding of the customers’ specific market conditions, so you can provide solutions that balance both the needs of the customer and Gulf,” Sadlowski said. “Therefore, much of my time is spent evaluating each market, and of course, ensuring our team is focused and delivering innovative, competitive offerings to existing customers and new prospects to ensure business growth.”
Many of the business skills Sadlowski learned in her courses at the Fox School assist her on a daily basis including economic modeling to evaluate financials, sales forecasting, strategic planning, and management.
Prior to joining Gulf Oil, Sadlowski spent four years after college working as Director of Marketing and Sales for Pro Sign Company. Thanks to a connection from her brother, Sadlowski was hired and helped the company roll out its marketing plan.
During college, Sadlowski also gained professional experience as an Operations Manager for venture capitalist, Michael Karp. Working full-time as a junior and senior, Sadlowski earned exposure to a variety of sectors such as, telecommunications, real estate, and charter schools. She predominately assisted with the administration side of the charter schools. Temple’s flexible schedules and various campuses helped Sadlowski manage full-time work en route to graduating in four years.
The Fox School also offered career-shaping moments for Sadlowski, who attended sessions that welcomed business executives to speak about their careers and experiences. In particular, a session with a female executive at Target stood out to her.
“That was a pivotal moment for me sitting in that lecture, watching her, and being exposed to someone that has been successful in business,” Sadlowski explained. “I remember thinking that she represented exactly what I wanted for myself and my ultimate career path. It is key for students to have access to people out in the workforce who can inspire and mentor them. That experience helped define the next phases of my education and career.”
As Sadlowski reflected on her overall experience at Temple, she remembered the original transition to college life being difficult as she adjusted to a large campus and city. Although after the first semester, everything changed and Temple was home, she said.
“And every career move has been the same feeling. You go into it and you’re not quite sure and there are times that you want to give up, but you don’t and you actually work harder than before, keep going and keep pushing forward,” Sadlowski added. “And when you succeed at it, that power, that feeling just for yourself is something that you can’t get from anything else. Temple was the start of that for my life and me.”
Stephanie Reitano, BBA ‘92
Owner, Capogiro Gelateria and Capofitto Forno Pizzeria
Hometown: Howell, N.J.
“Mangia!”: Surrounded by tasty treats each day, Reitano says she does not give in to temptation – at least when she’s around the gelato. The same can’t be said about the savory items on her menu. “I can’t go a single day without eating a 12-inch margherita pizza,” she said. “I eat one every day. I haven’t met a pizza I don’t like.”
A cookbook changed Stephanie Reitano’s life.
Before receiving “Marcella Hazen’s Essentials of Classic Italian Cooking,” a gift from her husband John, Reitano admittedly didn’t know her way around the kitchen. Her love affair with cooking began that day, in 1996. It manifested in a trip in 2001 with John to Italy, where she tasted gelato for the first time.
“It’s denser, richer, and creamier than ice cream, and lower in fat and calories,” Reitano said, recalling that trip through Capri with a smile. “And to be honest, I don’t even like ice cream. But I tasted it, half-hazelnut and half-chocolate hazelnut, and I remember thinking, ‘I have to try more of this.’”
Gelato, at that time, hadn’t been popularized in the United States. It wasn’t until a few years later, on a return trip to Italy for a food trade show, that she and John proposed opening an ‘artiginale’ gelateria in Philadelphia.
And Capogiro Gelato Artisans was born. Today, Reitano owns six locations where her sweet dessert treats can be consumed, including Capofitto Pizzeria + Gelateria, a dual pizzeria and gelato shop located in Philadelphia’s Old City section.
Reitano craved replicating the flavors, textures, and tastes of the gelato she consumed in Italy. So she went about creating Capogiro in the same fashion. Reitano and her husband own a dairy in the city’s East Falls section, where they pasteurize the raw milk they purchase in Honeybrook, Pa. She produces all of her gelato bases and flavorings from scratch. The roasted and blended nut mixtures that produce nut paste? Done in-house, she said. The same goes her chocolates.
“In Italy, there are 20,000 places to get gelato, but the go-to places – the places everyone talks about – are ‘artiginale,’” Reitano said. “John and I were at that trade show and we met people who said, ‘Americans like things easy. Do it this way.’ But we were never looking to take the easy way out.”
The extra effort hasn’t gone unnoticed. In 2011, National Geographic named Capogiro Gelato Artisans the best place in the world to eat ice cream. The recognition, published in National Geographic’s book, “500 Food Journeys of a Lifetime,” solidified Reitano’s decision to commit to old-style preparation and only the best ingredients. Her mouth seemingly waters when she discusses the peaches she buys in-season from a farm in Lancaster, Pa., or the strawberries she orders from a farm in nearby New Jersey, or the blackberries the size of walnuts. “I dare you to find a locally grown blackberry better than that,” she said. “This region and its food are spectacular.”
Reitano, who graduated from the Fox School with a degree in Human Resource Management and Business Law, lives in Fairmount with her husband and their three children – daughter Michaela, and sons Emanuel and Severin. Despite the heavy workload of managing a half-dozen locations seven days a week, she’s proving daily that it’s been worth the journey.
“I hear stories of people incorporating Capogiro into their lives, or their vacations, and it’s humbling,” Reitano said. “How we got the National Geographic honor is inspiring, too. The writers, photographers, and editors turn in their votes for where they eat when they travel, and they overwhelmingly voted for us.
“They described us as lovely and wonderful, and said ‘anytime you’re in Philadelphia, this is where you must go.’ To receive that kind of praise and validation meant a lot.”
Ronald H. Sherr, BS ’51, LAW ’56
Has served as a trial lawyer for 60 years and is a fellow of the American College of Trial Lawyers.
Joseph Badal, BS ’66
Published his ninth suspense novel, Death Ship, with Suspense Publishing; it is the fifth in his Danforth Saga. His books have been ranked in the Amazon Top 100 in the crime and espionage categories and have won best mystery/thriller awards from a variety of organizations, including the Military Writers Society of America.
Maryann Lenzi, BBA ‘74, MBA ’85
Published Primal Revenge with Beaver Publications Inc. in 2014. Written under the pseudonym Maralyn Morgen, it is a novel about a narcissistic sociopath.
Thomas Ramsburg, MBA ’74
Named to Survey Magazine’s Top 20 Researchers You Need to Know, the publication’s annual list of leaders in the marketing research industry. He is operations director of Research America.
H. Richard Haverstick Jr, BBA ‘74
Nominated to Actua Corporation’s Board of Directors. He serves as Treasurer, Trustee, and Chair of the Audit, Risk, and Compliance Committee of Thomas Jefferson University and Health System, and is a retired managing partner of Ernst & Young LLP, who brings deep expertise in corporate finance, financial reporting, and accounting.
Lynn G. Ozer, BBA ‘77
Hired by Fulton Financial as president of small business administration lending. She most recently served as president of government guaranteed lending with Susquehanna Bank.
Harith Wickrema, BBA ‘80
Donated $104,500 to Temple University’s School of Sport, Tourism and Hospitality Management – the Fox School’s sister school – for the establishment of the Harith Wickrema Sustainable Tourism and Hospitality Management Endowed Scholarship Fund at STHM. Wickrema is the president of Island Green Living Association, in the U.S. Virgin Islands, which works toward the creation of sustainable green tourism and the preservation of St. John.
Joseph F. Messina, LAW ’80, MBA ’85
Received the Joseph I. Mulligan Jr. Distinguished Public Service Award from the International Municipal Lawyers Association.
Steven L. Winokur, BBA ‘81
Recognized as one of Philadelphia’s 2016 CFOs of the Year, by the Philadelphia Business Journal. He is the chief financial officer of Centennial lending Group, a Maple Glen, Pa.,-based mortgage bank that provides loans for residential home buyers.
Marc Cohen, BBA ’83
Elected to the school board for Bensalem Township in Pennsylvania.
Ray Villeneuve, BBA ‘83
Joined Virtual Instruments, a leader in infrastructure performance analytics, as the company’s president. He previously served as CEO of Skytree, an entreprise-class machine learning company.
Robert A. Zipperlen, BBA ‘84
Recognized as one of Philadelphia’s 2016 CFOs of the Year, by the Philadelphia Business Journal. He is the chief financial officer of The Renfrew Center, a Philadelphia-based provider of education and treatment for sufferers of eating disorders, trauma, anxiety, depression, and women’s issues.
Chuck Paul, BBA ‘84
Recognized as one of Philadelphia’s 2016 CFOs of the Year, by the Philadelphia Business Journal. He is the chief financial officer of CoreDial, a provider of white label cloud communications tools based in Blue Bell, Pa. In his role, Paul oversaw the tripling of corporate revenue and a 260-percent employment growth within two years.
Sue Vestri, BBA ‘86
Recognized as one of Philadelphia’s 2016 CFOs of the Year, by the Philadelphia Business Journal. She is the chief financial officer of Greenphire, a King of Prussia, Pa.,-based provider of payment services for clinical trials. She has nearly three decades of financial leadership experience.
Joe Stuhl, BBA ‘86
Named senior vice president and broker executive with Munich Reinsurance America, Inc.’s reinsurance division, and will serve on the division’s executive leadership team. He previously served as the division’s client manager.
Ned Hunter, BBA ‘87
Appointed executive vice president and senior executive officer of Harrington Hoists, Inc., a Manheim, Pa.,-based manufacturer and supplier of chain and rope, air-powered, lever, and manual hand-chain hoists.
Arjun Bedi, MBA ‘87
Selected as the Fox School of Business’ 2016 honoree for Temple University’s Gallery of Success, which annually recognizes banner alumni within each of Temple’s 17 schools and colleges. Bedi is a senior leader within Accenture, a worldwide professional services company that provides strategy, consulting, technology, and operations services. He serves as a managing partner and the director of life sciences client portfolio lead.
Michele Kraynak, BBA ‘88
Appointed director of accounting and consulting with Ludwig Business Consultants, in Lansdale, Pa. Kraynak has more than 30 years of experience in internal accounting management.
Marc Arot, EDU ’87, BBA ’90
Serves as project manager at MetalWërks USA in Kennett Square, Pa., and serves on the East Nottingham Township Planning Commission. His experience at WRFT, Temple Ambler’s campus radio station, resulted in him forming Don McAvoy and the Great Whatever after his graduation in 1990. The band recently released its third CD, There’s Time Between the Bridge and the Water.
Laurie Griffin Frayne, BBA ’91
Will lead a new team dedicated to data strategy and governance at Everest National Insurance Co., which strives to produce industry-leading underwriting.
Dr. David Hagenbuch, MBA ‘91
Recently published a book, titled, “Honorable Influence: A Christian’s Guide to Faithful Marketing.” He also serves as a professor of marketing at Messiah College, in Mechanicsburg, Pa.
Marna Nape Spiotta, BBA ‘91
Joined New York-based A to Z Wineworks as the director of trade development, with a focus on on-premise sales within the New York metropolitan area.
Jennifer Ables, BBA ‘96
Invited to the White House to participate in The United State of Women, a summit in Washington, D.C., that focused on celebrating achievement and influencing change for the future. Ables received an invite for her work with the therapeutic social dance program Soldiers Who Salsa, for which she serves as executive director.
Kenneth Hannigan, MBA ’96
Completed his doctor of business administration from Walden University in December 2015. He serves as the chief executive officer at Adva-Net, a pain management network that helps injured workers return to work. He also owns and operates two Philly Pretzel Factory stores in the Pittsburgh, Pa., area.
Dr. John J. Ryan, PhD ‘98
Appointed to a three-year term on the 49-member board of trustees at the University of Notre Dame. Ryan serves as the president of King’s College, in Wilkes-Barre, Pa. He also serves on the boards of Stonehill College, in Easton, Mass., and the University of Portland, in Portland, Ore.
Dr. Hendrik Muth, MBA ’98
Appointed vice president of product marketing and strategy with Volkswagen of America. He will oversee all product marketing activities, which include the current and future Volkswagen brand vehicle portfolio for the United States.
Dr. Terry Hyslop, PhD ‘01
Elected as a fellow of the American Statistical Association. He is a professor of biostatistics and bioinformatics at Duke University, and the director of the Duke Cancer Institute of Biostatistics.
Edward Robinson, BBA ‘01
Named senior vice president and head of Fifth Third Mortgage at Fifth Third Bancorp, providing comprehensive oversight of all mortgage-related functions at the Cincinnati-based company.
Rakia Reynolds, BBA ‘01
Named the inaugural entrepreneur-in-residence for Visit Philadelphia, the official visitor and tourism site for Philadelphia. She is the president and founder of Philadelphia-based Skai Blue Media.
Rebecca Udell, MBA ‘01
Promoted to executive director of marketing strategy with KSS Architects, a design firm focused on architecture, interior design, and planning.
Meredith Sadlowski, BBA ‘03
Named vice president of branded sales and marketing for Gulf, having previously served as vice president of branded contract sales operations, director of sales and account manager. She is responsible for all branded business and collaborates on Gulf Oil’s national go-to-market strategy. She was director of sales and marketing with Pro Sign Co. and served as operations manager for UCH, a venture capital firm, prior to joining Gulf.
Alyce R. Notaro, BBA ‘03
Promoted to senior tax manager by Tronconi Segarra & Associates, a Western New York-based certified public accounting and business consulting firm. Notaro, a certified public accountant, joined the firm in 2007.
Steven Burda, BBA ’03
Named senior financial analyst of Alarm Capital Alliance, one of the nation’s largest residential home security providers, based in Newtown Square, Pa. As part of the company’s executive management team, Burda brings nearly 15 years of experience in the areas of finance, operations, marketing, and strategy.
Shadi Albert, BBA ‘05
Named vice president and director of field operations with Selective Insurance Company of America, in Branchville N.J. He had served as vice president of commercial lines underwriting.
Phyllis Ludwig, MBA ‘05
Announced that her company Ludwig Business Consultants, an accounting and consulting practice that launched in 2002, had acquired Michele’s Money Services in August.
Eleanor Lukens, MBA ‘06
Elected as vice president and general manager of the measurement and power systems division within AMETEK Aerospace & Defense, a leading global manufacturer of electronic instruments and electro-mechanical devices.
James F. Eaton III, BBA ’08
Has earned the personal financial specialist credential from the American Institute of Certified Public Accountants. He joins other professionals who have demonstrated advanced knowledge of estate, insurance, investment, retirement and tax planning. A CPA financial planner with KatzAbosch in Baltimore, Eaton is a manager and a member of the firm’s highnet-worth and pass-through/ real estate tax groups; he lives in Shrewsbury, Pennsylvania.
Nicholas DeJulius, BBA ‘10
Featured in an article by The Philly Voice about his newly opened business, Arterial Agents, a mixed-use-concept grocery located on Philadelphia’s Jewelers’ Row.
Kwan Suh, BBA ‘10
Launched an update to the popular shopping app Delivit LLC, which allows consumers to leverage technology in order to purchase and receive international goods.
Josh Tait, BBA ‘13
Hired as a human resource data analyst with Amazon, in the Greater Seattle area. He previously had worked with eBay Enterprise.
Rob Lawton, BBA ‘13
Spearheaded an effort to deliver 60,000 bottles of water to Flint, Mich., following the contamination of its drinking water.
Amanda J. Hornberger, BBA ’14
Co-owns Maejean Vintage, an e-commerce antique jewelry store she helped found five years ago. About.com, British Vogue, Lancaster Online, Lucky and Teen Vogue have all covered her store.
Joseph Jones III, MBA ‘15
Appointed superintendent of the Neshaminy School District, in Langhorne, Pa. He previously had served as superintendent of the Woodbury City (N.J.) Board of Education.
Andrew Nakkache, BBA ‘15
Mike Paszkiewicz, BBA ‘15
Co-founded Philadelphia-based food delivery app Habitat, which caters to college students. Its anticipated expansion into a second Philadelphia campus will take place soon.
Lauren Snyder, BBA ‘15
Appointed public relations assistant for American Eagle Outfitters and Aerie, in New York City.
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Steven Sclarow, MBA, ‘16
Owner’s Representative & Project Manager, Partner Engineering and Science, Inc.
Hometown: Ambler, Pa.
MBA Lingo: “The Executive MBA program added value and a core competency I didn’t know I was missing – the language of business. I’ve always been able to communicate design and construction concepts to clients, consultants and peers. My EMBA experience provided me with new, complimentary language skills, vocabulary and an enhanced strategic outlook and approach.”
Steven Sclarow, MBA ’16, knew he wanted to be an architect from when he was in the seventh grade. Great design relied on two of his major strengths – problem-solving and creativity. Sclarow, 41, has spent nearly 20 years making his dream career a reality.
“What I love about being an architect is that I not only get to build a space, but also watch others experience it and see the joy that space creates for them,” Sclarow said.
As a recent graduate of the Fox School of Business’ Executive MBA program, Sclarow combines his design and project-management background with business skills to take his career to new heights. Sclarow enjoyed the program’s team projects and classes, and the Spring 2016 South Africa immersion trip, in which he experienced international culture and business – all of which provided him the opportunity to build new professional relationships, and enhance his innovative thinking and business repertoire, all while working full-time.
“I gained knowledge and a perspective I could immediately apply to what I’m doing,” Sclarow said.
Following graduation from Syracuse University’s School of Architecture, Sclarow worked for the firm Partridge Tackett Architects, honing his craft prior to joining EwingCole in 1999. While at EwingCole, he developed and collaborated on multiple projects during his 12 years there, spanning two coasts – from science and technology and healthcare facilities, to local entertainment venues like the Mitchell Performing Arts Center in Bryn Athyn, Pa.
Sclarow relocated to Southern California in 2003 to help grow EwingCole’s burgeoning West Coast practice, where he worked on projects that highlight the “sexier side of architecture, sports and entertainment venues” he said. For example, he worked on the Rio Village Seafood Buffet in Las Vegas, and the first ground-up “racino” – a 11/8-mile horse racetrack and full service casino and gaming facility, Zia Park Casino in Hobbs, N.M.
Sclarow worked in construction management for the Department of Homeland Security in 2011 and his West Coast experience culminated in his appointment as president of the American Institute of Architects Orange County in 2012. He then moved back to Philadelphia to be closer to his family. Upon his return, he managed the construction phase on one of his favorite projects, Top of the Tower at 1717 Arch Street.
“Working from conception through completion, I pour my passion and soul into working with clients to collaborate and deliver aesthetically attractive spaces, enhancing their ROI” he said.
At present, Sclarow continues working in the design and construction industry and enjoys moderating panel discussions for the commercial real estate news site, BisNow. He and two peers from the Fox School are also collaborating on a business plan for a mobile app, Drinks-Up! It’s an app that enhances the bar experience by providing hassle-free drink ordering, the improvement of customer service and value-added marketing, and data analytics for bar owners.
“I’ve had the opportunity to take on new challenges that have allowed me to grow exponentially and see tangible results,” Sclarow says. “I’ve made great connections and had a transformative experience in the EMBA program. I’m excited for the next evolution in my career.”