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Hundreds of leading management and organization scholars will descend upon Philadelphia, and professors from Temple University’s Fox School of Business professors will be among them.
Philadelphia serves as the host city for the 74th Annual Meeting of the Academy of Management, which runs Aug. 1-5.
More than 25 Fox School professors will participate in the meeting in various capacities, such as presenters, panelists, and distinguished speakers. One of them is David Schuff, who serves as Academic Director of Fox’s Executive DBA program, will serve as a distinguished speaker for Saturday’s session titled, “DBA’s Critical Success Factors: Spanning Research and Practice.” TL Hill, Associate Professor of Strategic Marketing, will be a discussant on that same panel.
“The Academy of Management is a large, interdisciplinary conference. The wide range of faculty participating in the conference demonstrates the diversity of expertise within our school,” said Dr. Schuff, who’s also an Associate Professor of Management Information Systems.
Representatives from Fox School’s Strategic Management department expected to participate include: At “International Management Thought Leadership,” Associate Professor Susan Feinberg will be the distinguished speaker; Gerry F. Lenfest Professor of Entrepreneurship and Innovation Mitrabarun Sarkar will participate in a talk titled, “Business Policy and Strategy Division Dissertation Consortium”; at “An Evolving Landscape: The Reconfiguration of Global Value Chain Activity,” Professor Ram Mudambi will be a discussant; at “CSR and Sustainability in Asia,” Associate Professor Nicolas Dahan will serve as chair; and Associate Professor Sheryl Winston Smith will chair “New Venture Learning Through Accelerators, VCs and Universities,” among others.
Alter Hall, home of the Fox School, is also slated to host a variety of events throughout the meeting, from doctoral consortia to a professional development workshop. Attendees are looking forward to showcasing the accomplishments and innovation of the Fox School.
“It’s exciting to share what we’ve done at Fox in launching the new Executive DBA program and to learn what others are doing,” said Dr. Schuff. “Research-intensive, practice-focused DBA programs are still a novel concept within business schools, especially in the United States. Taking an active role in the community of schools launching these programs is important to our program’s success.”
For a full list of meeting proceedings, click here.
Fox PhD Student Pauline Milwood Receives Recognition For Her Research On Destination Marketing Organizations
A research paper authored by a current PhD student at Temple University’s Fox School of Business has earned international acclaim.
Pauline Milwood recently received the Best Paper Award at the second biennial Advances in Destination Management Conference, for her paper titled, “Knowledge, Innovation and the Role of the Destination Management Organization: Integrating Stakeholder and Network Perspectives.”
A PhD student with a concentration in Tourism and Sport, Milwood was honored at the conference, which took place June 11-13, in St. Gallen, Switzerland. She co-authored the paper with her advisor, Dr. Wesley S. Roehl, a professor from Temple’s School of Tourism and Hospitality Management.
“It felt extremely gratifying (to be recognized),” Milwood said. “The PhD program is extremely grueling. It kind of makes the thorns and challenges that develop in the process of doing research all worth it in the end.”
The paper integrates stakeholder and network perspectives to examine the role played by destination management organizations (DMOs) in developing competitive advantage. Ultimately, the paper suggests that DMOs should utilize more involvement and collaboration engagement strategies and less control and monitoring engagements strategies to influence successful innovation outcomes among destination partners.
The research has implications for a wide range of entities, according to Milwood.
“The dynamic of government, business, and local residents’ roles comes into play when we’re talking about innovation development of a tourism area,” Milwood said.
In addition to its practical implications, the research enhances the theoretical ideas of network and stakeholder theorists.
“There is benefit to blending theories to better understand both structure and process dynamics of these relationships among public, private and third-sector interests, specifically as it relates to developing innovation in tourism,” Milwood said.
The Journal of Destination Marketing and Management, within which the paper will likely be published, co-sponsored the award.
Most college-bound students opt to spend their summer months coasting into the next stage of their lives. Coasting doesn’t suit Ryan Rist. Coasters, on the other hand…
An incoming freshman student at Temple University’s Fox School of Business, Rist turned his senior capstone project at Brookfield High School in Brookfield, Conn., into an exercise in entrepreneurialism.
And along the way, he has earned recognition from national TV and print media.
The 18-year-old is the founder of Rist Custom Coasters, a drink coaster with a rubberized circular bottom and a felt insert. The inserts, which can be personalized to the customer’s liking using logos or family pictures, for example, absorb run-off and keep moisture from collecting on the surface of a coffee table.
Brookfield High School encourages its graduating seniors to engage in a capstone project for the final three weeks of their high school careers, during which students can accept an internship, perform an independent study or complete community service.
Rist, who will study Finance at Fox School, said he had kicked around his coaster creation for six months prior to the capstone, and decided he would use his three-week capstone to finalize the design of his prototype.
“That’s when my dad (Ken) and I used a lathe in our basement and made the design out of acrylic,” Rist said. “Then we poured liquid rubber onto that, and we were left with the mold.”
Seeking additional funding, Rist turned to Kickstarter, an online funding platform. He set the fundraising bar at $500, for a product design to which he committed $1,200 in personal funds. In the first two hours, Rist cleared $500. He’s since garnered 167 backers who pledged more than $3,500.
“I had known about Kickstarter for a while,” he said, “and I was wanting to put a product of my own on there. When I had my idea for improved drink coasters, I knew it was a product that I could actually develop, yet still be worthy to put on Kickstarter.”
Showing a shade more of his ingenuity, Rist said he conducted most of his promotional work through Twitter, establishing a way that new followers to his account would receive a direct message encouraging them to visit his coaster page at Kickstarter.
Rist has developed a fanbase – internationally, domestically and in his hometown. He said he has filled orders originating from 35 states and 15 foreign countries. He also drawn praise from Sue Troupe, Brookfield High School’s school-to-career coordinator.
“He is an amazing high school student,” Troupe said, in an interview with The Danbury (Conn.) News Times. “In my 23 years at Brookfield High School, I have seen many students come up with fantastic ideas, but not take the next difficult steps.”
Fox News CT has covered Rist’s entrepreneurial exploits. So has the Fox Business Network, which included his coasters in the “American Success” feature in the July 16 broadcast of Making Money with Charles Payne.
“I didn’t know what to expect or how many people would buy a set,” Rist said. “I was hoping to at least make my money back, maybe make $1,000 or $2,000. Making $3,500 (through Kickstarter) was a pleasant surprise.”
For those interested in committing to Rist’s venture, his Kickstarter project has been closed, as he works to produce coasters to fulfill existing orders. Rist said he has plans to launch a website to offer the coasters.
When he arrives at Temple in August, Rist said he has aspirations of founding an entrepreneurial club, wherein members would take an idea and turn to Kickstarter in attempt to sustain a business model.
Sounds familiar, doesn’t it?
“A little,” Rist said, “except this time, I’d be operating it with the help of a group of people.”
Fortunately for Rist, programs like this are available at Temple.
In Creativity and Organizational Innovation, a general-education course, students produce mock Kickstarter pitches as a final project. Robert McNamee, associate professor of Strategic Management, worked with members of the Entrepreneurial Student Association (ESA) and Innovate & Create Living Learning Community (LLC) to prototype a for-students, by-students Crowdfunding support program in 2013-14. ESA, which is open to all Temple students, serves as a springboard toward learning, networking and launching start-ups. CLL offers freshmen a chance to live in a residence hall with like-minded students, with a focus on entrepreneurship.
“Early entrepreneurship is getting over fears and putting your idea out there,” said McNamee, who also serves as managing director of the Innovation & Entrepreneurship Institute at Temple. “It’s fantastic to see somebody in high school, like Ryan, putting their idea out there and testing the waters to see what happens. This is the epitome of the Lean Startup approach—launch a minimum viable product, gather evidence and feedback, pivot, and scale up.”
Floor-to-ceiling windows at The HUB at Commerce Square accentuate the views of Market Street from one of its many breakout rooms. Even on a soggy night, the sight was something to behold.
“Just amazing,” one current Executive MBA student was overheard saying to himself.
Temple University’s Fox School of Business welcomed more than 100 guests to The HUB for a July 15 reception, celebrating the Executive MBA’s relocation and the Executive DBA program’s launch. Both programs will be housed at the innovative executive meeting facility, located at 20th and Market streets.
This marks the first time in nearly three decades that Fox School’s EMBA has been offered within the city limits, moving the program from the suburbs to Center City.
Current and prospective students, faculty and alumni took in The HUB’s lush facilities and modern amenities on ushered tours of its second-floor suites. In close proximity to major interstate highways, AMTRAK, SEPTA Regional Rail and the Philadelphia International Airport, The HUB will foster an expanded market reach for Fox School’s EMBA program, which earned a top-20 ranking nationally by Financial Times.
The new location also will cater to Fox School’s vision for a greater global reach, with an MBA program opening in early 2015 in Seoul, South Korea, and another following soon thereafter in Beijing, China. Global MBA students have the option to enroll in courses at any other locations offered by Fox, and The HUB will make Philadelphia a more-attractive option for international students, said Howard Weiss, the academic director of Fox School’s EMBA program.
“It’s much better to have the program in the city and it will prove to be much easier, especially for when we have events at The HUB and (Main Campus),” Weiss said. “We look forward to building a strong partnership here at The HUB for many years to come.”
A vibrant business center located in the heart of Center City Philadelphia, The HUB features comprehensive communication services and state-of-the-art audio and visual equipment.
Primary classroom spaces are fitted with moveable, whiteboard walls, which give way to expansive breakout areas. Equipped with free, high-speed wireless Internet access throughout, The HUB also is in partnership with Stephen Starr Events to provide a top-tier, on-site dining experience. Tours of The HUB concluded at its deluxe 120-seat auditorium.
The HUB will house the 16-month EMBA and the three-year, part-time EDBA programs, the latter of which will start its first cohort in September.
Sharon Guess, a resident of Chestnut Hill, couldn’t help but consider how differently her time in the program – which she refers to as “a life-changing experience” – would have been, had The HUB’s prime location been available to her.
“This is an amazing environment … and it makes everything that much easier,” said Guess, a 2010 Fox EMBA alumna and a senior project manager with the School District of Philadelphia. “This is a good move.”
A recent graduate of the PhD program at Temple University’s Fox School of Business has received international acclaim for her research paper.
Dr. Dan Zhang, a 2012 PhD alumna of the Fox School, recently was recognized as the runner-up for the Christer Karlsson Best Paper Award for her paper titled, “Affect, Attitude, and Meaning: Assessing the Universality of Aesthetic Design in a Transnational Marketing Context.”
Dr. Zhang, who co-authored the paper with Fox School marketing professors Dr. Anthony Di Benedetto and Dr. Eric Eisenstein, was honored at the 21st International Product Development Management Conference, which ran June 15-17 in Limerick, Ireland.
“I am so grateful for all the support I received from the school, the professors, the staff, the study participants, and my dearest family, as I was working on this project,” Dr. Zhang said. “I am especially thankful to my dissertation committee, who supported and helped me unconditionally.”
“I am also very thankful to my colleagues, who provided valuable comments and encouragement when I was presenting the early stage results of this project at the Design Conference organized by the Mason School of Business at the College of William & Mary. Without the support and help from so many people, I would not have been where I am today.”
The award recognizes the best papers submitted to the IPDMC. Dr. Zhang’s paper stemmed in part from her dissertation at the Fox School of Business, focusing on the universality of design.
Her research investigated the prevalence of the affect, attitude and meaning of designs in a product context. Zhang compared the responses of Chinese and American consumers to product designs produced by Chinese and U.S.-based designers. She found the affect toward a design tended to be consistent regardless of culture, but attitude – and especially meaning – of a design were difficult to translate across cultural lines and national borders.
“It is important for firms selling into the global market to understand if there are cultural differences in response to product design, or whether a single design will elicit similar responses across cultures,” Dr. Zhang said. “The results are important to global companies making decisions about product design outsourcing and about which designers to include on the product team.”
The paper has not yet been published. Dr. Zhang said she plans to soon submit the paper for review, to a quality marketing academic journal.
Ask people to describe the quintessential leader and it’s unlikely you will hear the word “passive.”
One reason that passivity and leadership are not equated is that a passive manager can cause a host of problems. According to researchers at Temple University’s Fox School of Business, one such problem is the increase of workplace incivility, with docile managers at the root of these occurrences.
In their paper, “The Effects of Passive Leadership on Workplace Incivility,” Assistant Professor and Cigna Research Fellow Crystal Harold and Assistant Professor Brian Holtz write that passive managers both directly and indirectly influence the amount of workplace incivility employees will experience.
“We were interested in studying workplace incivility and, more specifically, factors that might promote the occurrence of incivility,” Harold said, “because, let’s face it – just about everyone has either been treated rudely at work, treated someone else rudely at work, or both. There are people out there who likely think that these sorts of behaviors are fairly innocuous, but available data would suggest otherwise.”
Harold and Holtz’s research has broad implications. A recent poll, conducted by Georgetown University researchers Christine Porath and Christine Pearson in a 2013 article, “The Price of Incivility,” suggests that 98 percent of North American employees have experienced incivility in the workplace. Incivility covers behaviors ranging from eye-rolling to checking emails during a meeting, and while these behaviors may seem innocuous, incivility in the workplace takes a toll.
Prior incivility research, upon which Harold and Holtz drew for their paper, which is in press at the Journal of Organizational Behavior, indicates that those who experience incivility have intentionally decreased their work effort and the quality of their work. Incivility has been shown to have a negative impact on job satisfaction, physical and mental well-being and turnover.
It is not only employees who are impacted by incivility. Managers of Fortune 1000 companies report spending 13 percent of their time addressing the consequences of instances of incivility, according to the paper by Porath and Pearson.
“Because incivility has negative psychological and physical effects on victims and is costly for organizations, it is important that we begin to understand why incivility occurs in the first place. What conditions foster an uncivil work environment?” Holtz said. “It made sense to us that leadership would be an important and significant variable to consider.”
Harold and Holtz conducted two studies in which they surveyed employees, as well as their co-workers and supervisors, to determine the role played by passive management in workplace incivility. The studies found a positive relationship between passive leadership and experienced incivility. In addition, the results indicate that employees who experience incivility are more likely to behave indecently themselves.
“We found that the experience of being treated with incivility coupled with working for a passive manager significantly increased the likelihood that an employee would both behave with incivility, as well as engage in withdrawal behaviors such as showing up to work late, or even calling out when not actually sick,” Holtz said. “The bottom line is that in the process of doing nothing, these types of managers are actually doing a lot of damage.”
Since those who experience incivility in the workplace display increased levels of behavioral incivility, Harold and Holtz found that passive managers may indirectly foster a workplace culture where employees feel that it is okay to behave rudely toward co-workers. In light of their findings, the research paper’s co-authors offered advice to organizations that wish to diminish instances of workplace incivility.
“First, you have to educate your employees and management that these seemingly harmless behaviors are anything but,” Harold said. “Training employees, and importantly managers, to recognize what incivility is, is an important first step.”
Added Holtz: “Make clear which behaviors constitute incivility, clarify the consequences for engaging in these behaviors, and adopt a zero-tolerance policy. This is where managerial training comes into play. Managers must learn to intervene when employees are behaving badly toward one another and quickly take punitive action against offenders.”
The responsibility rests with the manager to set a good example, according to Harold. Employees frequently take behavioral cues from supervisors and therefore, a manager’s actions can have unintended consequences.
“A company’s efforts to curb rudeness will be for naught if the manager is the one instigating the incivility,” Harold concluded.
A regarded news source in the life and health insurance industry lists Temple University’s Fox School of Business as a premier destination for undergraduate students in pursuit of a degree in the field of risk management and insurance.
According to a study published last month by LifeHealthPro.com, the BBA program at Fox School and its related coursework in Risk, Insurance and Healthcare Management was ranked among the top five in the nation.
Fox’s Risk, Insurance and Healthcare Management program is the oldest, continuously running program in the country, dating to 1914. Additionally, it’s the country’s largest-such program, touting 450 RMI students, said R.B. Drennan, the program’s chairman.
“To be ranked like this, it speaks to the quality of our faculty and students, to the rigor of our program, and to the readiness of our students to enter the risk management and insurance field,” Drennan said.
While LifeHealthPro’s research centered on the strength of undergraduate programs at qualifying colleges and universities, the report praised Fox School as the first in its region to offer an MBA program in Healthcare Management.
Continuously accredited since 1970 by the Commission on Accreditation Healthcare Management Education, Fox’s Health Management program holds a top-25 ranking by U.S. News and World Report, and a top-five ranking by the same publication among programs located within business schools. What’s more, its graduate program holds a top-16 ranking.
LifeHealthPro also lauded Fox for its ties to the Sigma chapter of Gamma Iota Sigma, a professional international fraternity for Risk, Insurance and Healthcare Management majors. The Sigma chapter, the international organization’s largest, has an award-winning reputation. In 18 of the last 22 years, the Sigma chapter has claimed the Edison L. Bowers Award, the highest honor bestowed upon a Gamma Iota Sigma chapter, which annually goes to the organization’s most-outstanding chapter.
According to LifeHealthPro, at least one American college or university in 34 of the 50 states offers life and health insurance undergraduate programs. Its study highlighted the nation’s top-six undergraduate insurance programs.
LifeHealthPro, which bills itself as “the only complete destination for life and health insurance advisors, provides news coverage and analysis of the insurance industry. To read LifeHealthPro’s complete list of the nation’s top undergraduate insurance programs, click here.
The 4th Annual Interdisciplinary Symposium on Decision Neuroscience (ISDN) was held at Stanford University in California June 6-7, marking the conference’s first West Coast appearance. Temple University and the Fox School of Business, home to the first three ISDN conferences, was once again the key sponsor for the event.
The conference organizing committee included Drs. Angelika Dimoka and Vinod Venkatraman from Temple University, Dr. Uma Karmarkar from Harvard University, Dr. Baba Shiv from Stanford University, and Dr. Carolyn Yoon from University of Michigan.
A conference specifically catered to researchers and academics interested in decision neuroscience had not existed prior to 2009. That’s when Dr. Dimoka worked with contacts from similar research backgrounds to host the first Interdisciplinary Symposium on Decision Neuroscience.
With a well-attended and successful inaugural conference, organizers decided to host the event annually. Attendees of the ISDN conference included practitioners, researchers and academics across the neuroscience spectrum. The conference offered an opportunity to discuss study results and the best practices in their research work, as well as how to apply their results to clients and practitioners.
The ISDN is unique and aimed at a niche audience. The conference differs from a typical academic conference, at which faculty members simply present their research and receive feedback from other members.
“We invite practitioners to attend, because they are the people who translate the academic findings into solutions for real-world problems and business clients,” said Dr. Venkatraman, assistant professor of Marketing at the Fox School of Business, and co-organizer of the ISDN conferences. “We want practitioners and academic researchers to interact and network at the event, opening up opportunities for fruitful collaborations. The ISDN symposium is also a perfect opportunity for researchers and students interested in the decision neuroscience field to present their recent research findings and receive valuable feedback, as well as to network and form new research partnerships.”
Khoi Vo, a senior research associate at the Center for Neural Decision Making at Temple University, networked with practitioners during the ISDN conference, and discussed potential collaborative research work. Vo presented a paper during the conference on a research project that involved measuring the success of Super Bowl advertisements based on the activity of a consumer’s brain, using results found through fMRI studies.
“Part of my effort at the Center is to foster collaborative efforts with practitioners who are also interested in studying consumer decision making,” Vo said. “From our collaborations with industry, we have generated rich data sets that can provide valuable insights in this field. Though, it will be a challenge to integrate sensitive trade knowledge from industry with our data sets in peer-reviewed publications. Currently, we are in discussions to write up the results for the Super Bowl study.”
Vo also discussed the unique atmosphere of the conference.
“It was fascinating to see the potential research opportunities between academics and practitioners with respect to the research presented at the Symposium,” he said. “For the Super Bowl study that I co-presented with our industry collaborator, we received useful feedback from both academics and practitioners alike. More importantly, both groups were intrigued by our results and impressed that we did not make overstatements with these results. Overall, hearing positive feedback from leading academics and practitioners about our research was a great validation of not only our capabilities and efforts, but also of future collaborations.”
SangSuk Yoon, a Fox School of Business PhD student who works as a research assistant in the Center for Neural Decision Making, has attended the ISDN conference the past two years. Yoon presented a study he had completed with Dr. Venkatraman and Vo, in which they investigated the influences of aging on risky choices and its impact on decision-making.
“We received feedback from researchers in a variety of fields such as psychology, economics, business, and so on, which we’re taking into consideration to continue to develop our study further,” Yoon said.
Yoon, who recently attended an annual psychology conference of a larger scale, said the intimate size of the ISDN allowed for greater discussion.
“The psychology conference is relatively large, and although it allowed me to see studies from diverse fields, I barely had a chance to talk to any of the presenters,” he said. “At the ISDN conference I was able to discuss and share ideas with world-renowned presenters throughout the two days.”