Fox School of BusinessIdea Marketplace

Which IT Functions Best Manage the Flow of Goods, Information and Finances?


April 2nd, 2013

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We identify a set of IT functionalities—single-location shipping, multi-location shipping, supply chain visibility, and financial settlement—that can be used to manage the flows of physical goods, information, and finances in interorganizational logistics processes. Using data from one of the world’s largest logistics suppliers and over 2,000 of its interorganizational relationships with buyers across multiple industries. The results show that the proposed interorganizational IT capability profiles and interorganizational communications have both a direct and an interaction effect on relational value.

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