Xueming Luo

Professor and Charles Gilliland Distinguished Chair, Professor of Marketing, Strategy, and MIS

  • Marketing & Supply Chain Management

    Founder/Director of Global Center on Big Data in Mobile Analytics
Office:Alter Hall 511

Xueming Luo is Charles Gilliland Chair Professor of Marketing, Professor of Strategic Management, Professor of Management Information Systems.  He is the Founder/Director of the Global Center for big data in mobile analytics in the Fox School of Business at Temple University.

Xueming Luo has been ranked as the top 1st worldwide (2006-2010 period) regarding Citations and Impact in top five marketing journals (JMR, MKSC, JM, JCR, JAMS),  also ranked as the top 15th among all authors around the world (2008-2017 period) in the two premier AMA Journals (Journal of Marketing Research, Journal of Marketing): see the list here, and ranked as the top 21th among all authors around the world in the same period in the top four premier Journals (Journal of Consumer Research, Journal of Marketing, Journal of Marketing Research, Marketing Science) in the marketing discipline: see the list here.

Prior to joining Fox School, Dr. Luo was the Eunice and James L. West Distinguished Professor in the College of Business at the University of Texas at Arlington. He has been a visiting professor at Aalto University (Finland), University of Mannheim (Germany), Munich School of Management, LMU (Germany), Peking University (China), Fudan University (China), and University of Hong Kong (China Hong Kong).  He is a thought leader in AI mobile customer analytics, digital innovations, sharing economy platforms, and social responsibility strategies with machine learning, big data, and large-scale field experiments. He specializes on how engineering models and field experimentation can contribute to customer insights, marketing analytics, and business strategies. His current research focuses on AI customer analytics, deep learning for personalized promotions, competitive pricing, omnichannel, social media networks advertising, artificial intelligence and platform algorithms, and financial value of customer metrics. At Fox, he serves as Director of the Global Center on Big Data and Mobile Analytics. This Center is an essential part of a University-wide “Big Data Institute,’ which aims to facilitate research, education, industry practice, and technology transfer in the cross-disciplinary domain of big data, including Health Sciences, Social Media, Mobile Analytics, High-dimensional Statistics, among others. This Center has put together an inter-disciplinary team of marketing, information systems, computer science, neuroscience, and statistics faculty and PhD students for various research projects on big data. He has worked with leading global company partners in the mobile communications, online gaming, investment banking, retailing, health care, pharmaceutical, and petroleum industries. He has extensive global industry experience through executive consulting at many international firms, including Wal-Mart, Dell, SinoPetro, Unilever, and Procter & Gamble. Dr. Luo is also a stellar teacher and has a wide variety of international experience in teaching, MBA, PhD, and Executive MBA classes, including visiting professorships at the Munich School of Management, Free University Berlin, and University of Mannheim in Germany, Aalto University in Finland, and University of Hong Kong, Fudan University and Peking University in China. Dr. Luo’s research has been published or forthcoming in Marketing Science, Journal of Marketing Research, Journal of Marketing, Management Science, Harvard Business Review, MIT Sloan Management Review, Information Systems Research, MIS Quarterly, Strategic Management Journal, Journal of International Business Studies, Journal of Consumer Psychology, and Journal of the Academy of Marketing Science, among others. He has received many grants and awards recognizing his research leadership. He is an Associate Editor for the Journal of Marketing Research, an Editorial Review Board member for the Marketing Science, Journal of Marketing Research, Journal of Marketing, and Journal of the Academy of Marketing Science, and a reviewer for many other journals in MIS, strategy, management, psychology, and economics.