By the Numbers

Case Studies

Select Industies

ACE Group

ACE Group Strategy Consulting

Cross-selling through Industry Specialization for a P&C Insurance

The ACE Group is a global leader in insurance and reinsurance. Fox Management Consulting worked with the ACE Group to identify existing cross-buying that could be leveraged as part of an industry focused cross initiative. Fox MC provided ACE with an operating model to endure success of the industry specialized initiative. Read more.

 


Akcelerant

Akcelerant

The Opportunity in Healthcare for Patient Collections

Akcelerant is a provider of software and services to the financial industry. In 2014, Fox Management Consulting explored opportunities for strategic growth for Akcelerant  for its existing product base and in new markets. Read More.


Alencon Systems, Inc.

Alencon Systems

Crafting a Business Plan for a Renewable Energy Firm

Alencon Systems is an early stage renewable energy firm that designs and manufactures inverters that improve the efficiency of power plant solar arrays. In 2010, Fox Management Consulting developed a business plan and financial projections for Alencon, and this plan helped to raise an additional $3M venture funding. Read More.


Alpha Office Supplies

Alpha Office Supplies

Growing the Double Bottom Line for an Office Supply Company

Alpha Enterprise Group provides office supplies, furniture, flooring, janitorial supplies, paper, computers and accessories to government, non-profit and commercial entities. Fox Management Consulting provided Alpha with a strategic plan to identify, assess and capture growth opportunities. As a result, Alpha received a $500,000 line of credit helped by the financial work completed by Fox MC. Read more.

 


Aramark

Aramark

Embracing Retail in Correctional Facilities

ARAMARK Correctional Services (ACS) is a division of ARAMARK that provides a wide range of food, commissary, facility and other customized support solutions to over 500 correctional facilities across North America. Fox Management Consulting provided ARAMARK with a detailed strategy that created a sustainable window of opportunity to increase ACS’s market share in the correctional commissary market. Following the project, ACS has made a $250,000 investment to implement the project. Read more.


AxisPhilly

AxisPhilly

Sustainable Nonprofit Journalism

Axis Philly is a “non-profit news and information organization that seeks to provide citizens of the Philadelphia region with high quality, multidimensional public interest news and information” (Staff, AxisPhilly). AxisPhilly engaged Fox Management Consulting to develop a business model and plan that would move the organization towards financial sustainability. Fox MC identified five key elements essential for recognizing a sustainable model, which led to the development of a mobile first strategy. Read more.


BeHeardPhilly

Gauging Interest in Philadelphia-based Survey Platform

The Institute for Survey Research launched a pilot of BeHeardPhilly to gauge respondent interest in the platform. They engaged Fox MC to research the interest of government departments, nonprofit organizations and public interest researchers in accessing the data this platform would generate. Fox MC was tasked with determining the level of interest, willingness to pay for the service, how clients wanted to use the tool, and what features within the platform would most benefit these clients. Read more.

 


BI-SAM

BI_SAM

Solutions for a Smaller Firm

BI-SAM provides a comprehensive software solution for performance, attribution, risk, and reporting for financial services.  Fox Management Consulting was engaged to assess the potential success of BI-SAM’s proposed offering for smaller firms. BI-SAM was provided with a marketing plan that detailed specific short, medium and long-term action items to help reach out to new markets, create a need for their products and acquire profitable customers. Read more.


CCEDC

Defining a Market for CSAs

The CCEDC engaged Fox MC to develop a marketing plan for regional Community Supported Agriculture (CSA) programs that have farmed for less than 10 years. The team conducted extensive primary and secondary research to determine the target market for CSAs, articulate a unique value proposition, and create a guide to help new CSAs position and market themselves effectively to expand their CSA memberships and reduce member turnover. Read more.

 


CCEDC

Finding Sustainable Business Models

The CCEDC received a USDA Specialty Crop Block Grant to fund research in the agricultural sector. They engaged Fox MC to identify the most successful business models for specialty crop farmers in 6 counties in southeastern Pennsylvania. The team was tasked with determining the characteristics of specialty crop farming business models that lead to a high rate of profitability and to a decreased risk for farmers. Read more.

 


Ceebron

Ceebron

Entering the North American Cold Chain Monitoring Market

Ceebron is a privately held company based in Sydney, Australia that has developed the Smart-Trace online monitoring solution which evidences product temperature compliance for perishable goods up to customer delivery. Fox Management Consulting was engaged to develop a North American point of entry market strategy and corresponding business plan. Ceebron intends to use Fox MC’s deliverables to present to potential investors and will incorporate knowledge gained from the consulting process into their expansion efforts. Read more.


Children’s Hospital of Philadelphia

CHOP

Increasing Individual Donor Giving

The Children’s Hospital of Philadelphia is one of the largest and oldest hospitals in the world. The CHOP Foundation, CHOP’s philanthropic arm, engaged Fox MC to evaluate their resource efficiency and expand their use of digital marketing to increase individual donor giving. Read More.


Clef Club of Jazz

Fox MC develops strategic plan for the Clef Club of Jazz.

View the video.


COFCO

Expanding Regional Market Share

COFCO approached Fox MC for a plan to revitalize its image. Despite their long history and excellent track record, they were not the “go-to” provider for many local firms. Fox MC was brought on to create a marketing plan that would increase COFCO’s visibility and drive new customer engagements. Read more.

 


Comcast

Comcast

Improving Turnover Among Direct Sales Representatives

Comcast Corporation is a leader in media and technology. Comcast engaged Fox Management Consulting to identify why DSRs terminate with Comcast and to recommend tactics for reducing the DSR turnover rate. Comcast was provided with specific recommendations for reducing the overall turnover rate as well as a Cost of Turnover model, which evaluates the financial implications and cost-savings related to a reduction in the turnover rate. Read more.


Committee of Seventy

The-Committee-of-Seventy
Developing a Sustainable Business Model

The Committee of Seventy is a non-partisan, nonprofit organization fighting for effective and efficient government in Philadelphia. Fox Management Consulting was engaged to develop ways to compensate for funding loss. Committee of Seventy was provided with a combination of approaches and a business model that can lead to sustainability for the organization. Read more.


Community Outreach Partnership

Community Outreach Partnership

Strategic Renewal and Sustainability

Community Outreach Partnership (CORP) is an organization that serves the homeless, elderly and members of the Center City West community in Philadelphia. CORP engaged Fox Management Consulting regarding the sustainability of the organization. Fox MC provided recommendations to increase the resources available to the organization as well as financial analysis and sales and marketing strategies. Read more.


Construction Firm

Construction Firm

Implementing an Enterprise Risk Management System

One of the U.S.’s premier heavy civil contractors engaged Fox Management Consulting to consider the implementation of an Enterprise Risk Management system. The construction firm was provided with best practices for implementing an ERM system, including costs and benefits, as well as a comprehensive overview of the risks inherent to the industry. Read more.


Coopers Beer

Cooper Beer

Tapping into the United States Home Brewing Market

Since 1977, the Australian-based Coopers Brewery has successfully manufactured and sold its homebrew kits and ingredients in 26 countries worldwide. Coopers engaged Fox Management Consulting to identify ways to maximize sales of their homebrew kits and ingredients in the United States. Coopers was provided with a go-to market strategy for a new market of recreational homebrewers as well as strategies to innovate the traditional homebrewing supply chain. Read more.


Cyrus-XP

Cyrus XP

Improving Managed Long-Term Care through Technology

Cyrus-XP is a health information technology company that seeks to improve healthcare quality for all individuals through advanced technology. It offers the Lychee software platform as a service, which provides care managers, patients, and caregivers with a solution to integrate all technology aspects needed to efficiently provide Managed Long-term Care (MLTC). Fox Management Consulting helped Cyrus-XP grow its Lychee platform by developing a five-year strategy and business plan, accompanied with a financial model and an investor deck. Read More.


Dominion MidAtlantic Associates

Dominion_MidAtlantic_-Association

Developing a Marketing Plan for a Real Estate Developer

Dominion Mid-Atlantic Associates (DMAA) is a successful real estate developer whose mission is to establish economy-boosting projects in the United States by seeking foreign investors for these projects. Fox Management Consulting developed a marketing plan for DMAA’s first project, Blandford Heights. Fox Management Consulting recommended that DMAA take advantage of the potential that exists within new markets as well as providing a combination of marketing tools to gain access to potential investors. DMAA has since generated $100,000 in sales efforts. Read more.


EcoWhisper

EcoWhisper

Global Expansion Strategy for Eco Whisper Turbines

Renewable Energy Solutions Australia Holdings Ltd. (RESA) is an emerging provider of clean energy solutions. The company owns, designs, develops, installs, and maintains mid-sized Eco Whisper wind turbines for commercial and industrial customers. Based on Fox Management Consulting’s research, the U.S. was chosen as the most favorable country for RESA to enter. A strategic market entry plan was then developed for RESA to successfully enter the U.S. small wind turbine industry. Read more.


Fair Food

Fair Food

Developing Sustainability and Exploring Expansion

Fair Food is a non-profit organization that was founded in 2001 to bring locally grown food into the Philadelphia marketplace and to promote a humane, sustainable agriculture. Interested in expansion to under-served Philadelphia neighborhoods, Fair Food was provided with information on exploring a Farmer’s Market option as well as improving profitability at the existing location.  Read more.


Fox Chase Cancer Center – Bariatric Program

FCCC Bariatrics

Establishing a “Best-In-Competition” Bariatric Surgery Program

Temple Health Bariatric Program is a weight loss and metabolic surgical service line operating in two locations. Fox Chase Cancer Center aimed at establishing a “Best-In-Competition” bariatric program. Fox Management Consulting provided a long term renewable business model for increasing volume in the programs patient pipeline as well as a strategic plan that focused on “Best-In-Competition” strategies, capabilities and marketing tactics that Fox Chase will need to drive sustainable long-term patient volumes. Read more.


Fox Chase Cancer Center – Department of Genetics

FCCC Department of Genetics

Expanding Genetic Risk Assessment, Counseling, and Testing Services

Fox Chase Cancer Center (FCCC) is one of the country’s leading cancer research and clinical organizations with a history of over 100 years in cancer treatment and research. Fox Management Consulting was tasked with developing an expansion plan for Fox Chase’s genetic risk assessment, counseling, and testing services. Fox Management Consulting provided a strategy that included strengthening the Department of Genetics operational foundation to provide risk assessment services more cost effectively and to expand in phases. FCCC has since invested $150,000 to implement Fox MC’s plan and hired a member of the student team to continue with the project. Read more.


Fox Chase Cancer Center – Lung Cancer Screening

FCCC Lung Cancer Screening

Low Dose CT Scan for Lung Cancer Screening

Fox Chase Cancer Center (FCCC) is one of the country’s leading cancer research and clinical organizations with a history of over 100 years in cancer treatment and research. FCCC engaged Fox Management Consulting to assess the market and the available offerings for low dose CT scan lung cancer screening. FCCC was provided with a comprehensive marketing plan, detailed financial model, and opportunities for grant funding. Read more.


Fox Chase Cancer Center – Partnership

FCCC Partnership

Managing Strategic Partnerships within Comprehensive Cancer Care

Fox Chase Cancer Center (FCCC) is one of the country’s leading cancer research and clinical organizations with a history of over 100 years in cancer treatment and research. Looking to design an optimal business model for their Gastrointestinal Service Line, FCCC was provided with recommendations for current partnerships that will promote sustainability, market share, value, revenue, outcome, and quality. Read more.


Fox Chase Cancer Center- The Trading Post

FCCC- The Trading Post

A Business Model and Marketing Strategy for a Secondhand Retail Store

Opened in 1958, the Trading Post of the Board of Associates of Fox Chase Cancer Center (The Trading Post) is a thrift and consignment store that supports Fox Chase Cancer Center (FCCC). Fox Management Consulting was tasked with developing an enhanced business model and expansion plan for the store. Fox MC recommended that the Trading Post develop a hybrid model of brick and mortar with e-commerce to maximize profitability and increase funding for cancer research. Read more.


Free Library of Philadelphia

Connecting Entrepreneurs with Resources for Success

The Free Library’s Business Resource and Innovation Center (BRIC) assists entrepreneurs with making facts-based decisions to support their goals. They engaged a Fox MC faculty team to train their staff and librarians from the broader Free Library network in effectively supporting new business owners and connecting them with resources necessary for success. Read more.

 


Gift of Life

Gift of Life

Enhancing Worldwide Organ and Tissue Donation Rates through Education

The Gift of Life Institute is an international training center for donation professionals offering comprehensive, interdisciplinary resources for skills-based learning, continuing education, collaborative research, and consulting services. The Gift of Life Institute was interested in exploring the potential outcomes and methods of broadening their educational platform.  Fox Management Consulting was able to identify opportunities in the area of succession planning that will enhance the future sustainability of the OPO industry. Read more.


Global Financial Services Firm

Global Financial Services Firm

Reaching New-To-Credit Customers, Ages 24-34

“Bank ABC” is the U.S. consumer and commercial banking business of a leading global financial services firm with assets of over $2 trillion and operations in more than 60 countries. The Fox MC team created a marketing plan for Bank ABC’s new suite of innovative loan products targeting the millennial generation’s financial needs. Read More.


Good Company Group

Good Company Group

Developing a Model for Social Return on Investment

GoodCompany Ventures (GCV) is an organization that provides firms with the tools and resources necessary to solve social challenges via market based solutions. Fox Management Consulting provided GoodCompany with a Social Return on Investment model which gives social innovators  the ability to quantify their social impact in dollars. Read more.


Habitat for Humanity

Fox MC partners with Habitat for Humanity, Philadelphia.

View the video.


Homemaker Services of the Metropolitan Area

Homemaker Services

Developing a Patient Navigator Program

Homemaker Service of the Metropolitan Area, Inc. (HSMA) is a non-profit, community-based organization that has provided high quality services to the disabled and elderly throughout Philadelphia. HSMA was interested in expanding their service offerings in the Greater Philadelphia Community. Fox Management Consulting provided HSMA with strategies to expand their service offerings as well as identifying that Patient Navigation has the opportunity to diversify HSMA’s revenue stream. HSMA is developing internal infrastructure to launch the Patient Navigation opportunity. Read more.


How to Cultivate Young Professionals: A Manager’s Guide

Figuring out how to engage young professionals is a popular topic for employers today. Last month, the Fox School’s Fox Management Consulting (Fox MC) spoke with Eugenie George, an expert on the issue who offered tips for companies seeking to reduce turnover of their young professional workforce. This week, George zooms in on the role managers can play. Here are a few ways to improve loyalty and growth in younger employees.

1) To Help Others, First Help Yourself

While young professionals are often famously profiled as needing a lot of feedback, sometimes the managers who oversee them aren’t soliciting quite enough. “If you are a manager, get a coach,” says George. “If you are over other people, get someone to actually help you become a better leader. That is essential.” George points out that this is just airplane safety 101: Put on your own oxygen mask before helping others.

Many companies are taking the hint and hiring in-house coaches to help develop their supervisors, but even in companies that haven’t taken this step, managers can seek out mentors. “Find someone in your company that is not in your field to give you feedback,” advises George, “and do your own reflections. Ask yourself: How am I? What personality type am I? What do I need to be an effective leader?” Even a virtual coach, in the form of a leadership book or management blog can be a significant first step in becoming a more effective leader.

Many celebrities and leaders like Oprah and Bill Clinton talk openly about the importance of their life coach. Executive Chairman of Google Eric Schmidt says being told to get a life coach was “the best advice I ever got.” No matter their career stage, getting outside input can help managers become better leaders of their young professional workforce.

2) Make Training Interactive

Last spring, George engaged a Fox MC student consulting team to support her consulting business, The Quarter Design. Among other research insights, the team learned that virtual trainings have become a non-starter for employee development. “Everywhere you go, people are offering webinars and modules,” says George. “HR managers said they don’t want anything that has to do with online.”

While it can be tempting for busy managers to send a link to a struggling employee, or request they sign up for a webinar, these courses overlook a central component of the development many employees need. “A big part of my job as a consultant is teaching soft skills,” says George. Managers working with young professionals should plan interactive training and encourage employees to seek learning opportunities that engage interpersonal skills.

3) Leave Time for Personal Development

The cornerstone of how most companies measure work is hours on the clock. While that metric has its place, many companies now recognize that maximizing employee performance sometimes means allowing them to work less.

George says a good friend who worked at Google benefited from their famous practice of giving employees time during the workweek to pursue their personal interests. “She went on yoga retreats with that time,” George says. “She now leads meditation retreats with people at Google, and it’s very gratifying.”

While not every company can afford to sponsor yoga retreats, managers play an important role in creating space for personal time. Managing workflows, offering flexibility in work hours, and prioritizing employee requests for time off communicates that personal development is a priority. This allows employees time to do the personal work necessary to produce high-quality outputs. While not every company can be Google, managers can benefit from borrowing a page from their book.

Every year, Fox MC completes multiple high-value strategy consulting projects with clients like Eugenie George. To access in-depth research, multi-disciplinary teams, and actionable solutions for your business or non-profit, connect with us today.
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inRemedy

InRemedy

A Market Entry Strategy for a Health Technology Startup

Based in Australia, inRemedy is an early-stage technology company with a vision to launch a health-focused mobile and web platform intended to ease the burden of managing chronic diseases. inRemedy was searching for a US market entry strategy for this technology. Fox Management Consulting provided inRemedy a market entry strategy, through two similar, but distinctively separate products. Read more.


Inside Out Prison Exchange

Insideout-Prison-Exchange

Pathways to Sustainable Growth

The Inside-Out Prison Exchange Program is a national program that creates dynamic partnerships between institutions of higher learning and correctional systems. Fox Management Consulting was tasked with developing a strategic plan, with a special focus on the role and funding of Inside-Out National. Inside-Out was provided with the information needed to implement new services offerings designed to position Inside-Out on a path of sustained growth. Fox MC’s plan has since helped Inside-Out raise $30,000. Read more.


Insurance Australia Group

Insurance-Australia-Group

PSI Global Resilience

Insurance Australia Group, the parent company of a general insurance group with global operations, is the Co-Chair of the Board of the PSI Initiative. The PSI Global Resilience Project seeks to deepen understanding of disaster risk reduction activities globally in order to promote greater and more effective action by the public and private sectors. Fox Management Consulting provided research that IAG and the UN Environment Programme Finance Initiative published in a report titled, “Building Disaster Resilient Communities and Economies.” Read more.


Kenexa

Kenexa

Accelerating Employee Performance By Gamification of the Onboarding Process

Kenexa provides integrated business solutions for human resources to companies across the globe. The firm engaged Fox Management Consulting to identify differentiation opportunities for one of its Recruitment Process Outsourcing products. The team evaluated a few options, ultimately recommending a gamification strategy to help accelerate employee onboarding. Read more.


Kimberton Whole Foods

Developing a Strategic Marketing Plan for Family-Owned Grocer

Mainstream retailers have recognized the opportunity for growth by expanding their organic product selections. There are also new distribution channels, such as home delivery, which are a threat to consumer loyalty for the KWF brand. KWF engaged Fox Management Consulting (Fox MC) to develop a strategic marketing plan that enables KWF to succeed in this increasingly competitive landscape. Read more.

 


konciergeMD

KoncierrgeMD

Developing a Business Plan for a Health Technology Startup

konciergeMD (kMD) is a technology startup with the primary goal of improving patient health outcomes and patient loyalty through an enhanced doctor-patient relationship. Fox Management Consulting was engaged to determine if there was a market need for kMD’s product and overall profitability under various conditions. Fox Management Consulting determined that there is a need for kMD’s product and provided two strategic options to follow. Read more.


Ligne Roset

Ligne Roset

South Florida Market Expansion

Ligne Roset is a French contemporary, high-end furniture manufacturer with 26 ‘franchised’ single-line stores in the United States. Fox Management Consulting was engaged to explore and recommending a sequence of South Florida markets in which Ligne Roset can expand. Fox MC provided expansion suggestions as well as suggesting several changes to the POS system. Ligne Roset has used this information and acquired a new store in New York City. Read more.


MANNA

Manna

Developing an Earned Income Venture for a Non-Profit

MANNA is a Philadelphia non-profit that strives to improve the overall health of those suffering from acute illness and nutritional deficiencies. MANNA needed reliable and sustainable streams of revenue to continue its mission. Fox Management Consulting found that MANNA could leverage its underutilized assets, logistics, and suppliers to create a for-profit meal delivery service. The Board of Directors approved Fox Management Consulting’s business plan for MANNA and Nourish To Go was launched. Read more.


Martec

Martec

U.S. Market Entry

Based in Kent, UK, Martec is a private company specializing in the design and manufacture of innovative interconnection solutions. Martec engaged Fox Management Consulting to consider expanding to the United States. Fox MC found that there is a unique space for Martec in the U.S. and a detailed implementation plan regarding setting up sales office(s), staffing and communicating the value proposition to the market were provided. Read more.


MidAtlantic Farm Credit

MAFC – Both SheetsMidAtlantic Farm Credit

Increasing Capital for the Sustainable Agricultural Sector

MidAtlantic Farm Credit (MidAtlantic) is a lending cooperative with a mission to make agricultural credit accessible to all who are creditworthy. Fox Management Consulting was enlisted to research the emerging sector of organic, sustainable, and local farmers to better understand their needs as MidAtlantic’s potential customers. Fox MC provided a research report that highlighted the opportunities and challenges for this new generation lending space, a strategy recommendation for how to target the new generation farmers, and a credit model and guide for loan officers to assess loan candidates. Read More.


Mosaic Development Partners

Mosaic_Development_Partners

The Blue Hotel, Restaurant and Event Space

Formed in 2008, Mosaic Development Partners, LLC is a Philadelphia-based commercial real estate development company. Mosaic engaged Fox Management Consulting to develop a conceptual framework for the hotel, restaurant, and event complex. Mosaic was provided with six target markets to focus on as well as strategic operating and marketing recommendations that will maximize the potential of the Blue as a unique and differentiated destination with diverse clientele. Read more.


Multinational Financial Services Firm

Multinational Financial Services Firm

Marketing Financial Services to Young Adults, Ages 18-24

The client is a privately held, multinational financial services firm that provides investment management and administration services to over 20 million people worldwide. The Fox team researched the young adult segment, ages 18 to 24, and provided the client with specific recommendations on how to reach this segment and estimates of the market potential of this demographic. Read More.


OIC

Increasing Individual and Corporate Giving

P-OIC tasked Fox MC with developing a marketing plan that would create sustainable revenue growth through increasing individual and corporate giving. Through primary and secondary research, the team identified several obstacles to P-OIC’s revenue growth goals. Their report targeted one revenue stream, events-based marketing, as a primary focus for increasing individual and corporate giving. Read more.

 


Opportunity Finance Network

Opportunity_Finance_Network

A Plan to Grow Strategic Consulting Services

Opportunity Finance Network (OFN) is a national network of community development financial institutions (CDFIs) investing in opportunities that benefit low-income, low-wealth, and other disadvantaged communities across America. OFN engaged Fox Management Consulting to develop a strategic growth plan for the CDFI. Fox MC provided OFN with strategic recommendations aimed to develop a unique value proposition as well as opportunities for revenue growth. OFN utilized the report to implement a new strategy. Read more.


Oxfam America

Oxfam America

Rural Resilience Initiative (R4)

Oxfam America is an international relief and development organization that creates lasting solutions to poverty, hunger, and injustice. Fox Management Consulting was engaged to develop a five year global business plan that Oxfam and the World Food Programme will pitch to potential donors of the Rural Resilience Initiative (R4). Oxfam America was provided with research and information that helped develop the R4 program for Senegal and continues to inform Oxfam’s efforts to expand the program into other countries. Read more.


Partners On The Path

Partners on the Path

Enhancing the Caregiver’s Capacity to Care

Partners on the Path, LLC (Partners) is a start-up company that offers stress management products and services for caregivers. Fox Management Consulting was engaged to develop a business plan that would give Partners the direction needed to develop its products, operate a scalable and sustainable business plan, and provide much-needed aid to caregivers. Read more.


Peace by Tourism- Culinary Institute

Peace by Tourism- Culinary Institute

Integrating Culinary Education, Peace and Social Impact

Peace by Tourism is a culinary arts, service, and hospitality management education program designed to promote coexistence between Israelis and Palestinians of different faiths and backgrounds. Fox Management Consulting worked with Peace by Tourism to create a sustainable business model that incorporates coexistence social impact goals with culinary education as the core immersion experience. Fox MC devised a multi-phase “transformative outcomes” model along with a methodology for evaluating potential coexistence activities. This will allow Peace by Tourism to build a more robust program. Read more.


Pennsylvania Association for Sustainable Agriculture

Pennsylvania Association for Sustainable Agriculture

Building a Business Model to Support Sustainable Urban Agriculture

The Pennsylvania Association for Sustainable Agriculture (PASA) is a non-profit, member based organization that aims to transform agricultural and food systems in Pennsylvania. Fox Management Consulting worked with PASA to research and develop a business model that supports sustainable agriculture in close-in urban areas. The team identified five key insights that led to PASA’s Farm Lease Connection, a platform that connects land owners and sustainable growers. Read more.


Pennypack Farm and Education Center

Pennypack Farm and Education Center

Developing an Expansion Plan for a Local Farm

Pennypack Farm and Education Center (PFEC) is a non-profit, community supported agriculture farm (CSA).  Fox Management Consulting provided PFEC with a business expansion plan and since the conclusion of the project, the farm has expanded to a second site, adding additional CSA shares. Read more.


PHH Arval

PHH Arval

Talent Strategy

PHH Arval provides fleet management services to commercial clients across the globe. Fox Management Consulting worked with PHH to  identify locations where truck mechanic and certified collision adjuster talent could effectively be recruited. Based on the labor pool and salary information, PHH was provided with six viable locations for contact centers. Read more.


Philabundance

Evaluating Enterprise Planning Systems

Philabundance engaged Fox MC to review its system for collecting and tracking donations in real-time. Through an in-depth analysis of their current systems and the systems of peer food banks, Fox MC recommended a feasible Enterprise Resource Planning (ERP) system for Philabundance. Read more.

 


Philadelphia Workforce Investment Board

Philadelphia Workforce Investment Board

Utilizing Business Services

Philadelphia Workforce Investment Board (PWIB) is a nonprofit organization that focuses on all aspects of workforce development. PWIB engaged Fox Management Consulting to increase utilization of their business services. PWIB was provided with a strategy that fosters agility and measures the success of the Business Services Unit. Read more.


PickN’Tell

PickNTell

Developing a Business Model for A Mobile Fashion App

PickN’Tell offers an innovative mobile fashion app, proprietary mirror technology, and social media platform that enhance the shopping experience for consumers, while working directly with retailers to drive store traffic and provide consumer data. In August 2011, PickN’Tell engaged Fox Management Consulting to develop a business model and market entry strategy to build on the potential of this multi-sided platform. Read more.


RealView

RealView

Understanding the Real Value in the Biological Microscopy Market

RealView Imaging Ltd. (RealView) is an angel-funded Israeli startup company that has developed an innovative 3D visualization technology. Fox Management Consulting worked with RealView to perform a comprehensive strategic exploration and analysis of industries using scientific visualization techniques. Fox MC identified the biological microscopy segment as the most viable and that RealView pursue a strategic alliance partnership with one of the top software development firms in the microscopy industry. This will allow RealView to expand into other applications such as bioinformatics. Read more.


Russel Byers

Russel Byers

Developing a New Literacy Enterprise

Powerful Voices for Kids (PVK) represents a unique partnership between Laurada Byers, founder of the Russell Byers Charter School in Center City Philadelphia, and Dr. Renee Hobbs, Director of the Media Education Lab at Temple University and a nationally renowned media literacy expert. Fox Management Consulting worked with integrating Dr. Hobbs’ expertise in media literacy and Ms. Byers’ vision of creating a national K-12 media literacy model, with the goal of creating a viable media literacy enterprise. Using the work provided by Fox MC, PVK received a $100,000 grant to launch the program. Read more.


Sari Bari

Developing Retail Distribution for a Social Enterprise

Sari Bari is building a distribution channel strategy that focuses on wholesaling to retailers. Sari Bari partnered with Fox Management Consulting (Fox MC) to develop a marketing strategy for reaching more US consumers and expanding its retail presence throughout the United States. Read more.

 


Setaway

Setaway

Entering the Sharing Economy

Setaway is an early-stage start-up company that aims to be the leader in Peer-to-Peer Recreational Vehicle rentals. Fox Management Consulting provided Setaway with the fundamental information needed to create an effective and differentiated market entry, business plan and financial projections. Read more.


Simply Business

Simply Business

Creating a Go-To-Market Strategy for US Entry

Simply Business is a UK-based online brokerage company dedicated to helping small business owners meet their insurance needs quickly, easily, and inexpensively. Fox MC designed a robust digital marketing strategy to support Simply Business’s entry into the US market. Read More.


Sustrana

Reaching a B2B Market with Sustainability Planning SaaS

Many small-to-medium-sized firms do not have the funds to engage full consulting services. However, these companies still seek to implement thriving sustainability programs. To address this need, Sustrana developed an online platform that provided firms with “do it yourself” tools to help them build sustainability programs. Sustrana aimed to gain more traction in the B2B market and understand the best methods to reach potential clients. Read more.

 


Temple Health

Creating a Business Plan to Promote Growth

After a year of operations, THVI had a clinical team positioned to thrive, but still needed a concrete business plan to successfully compete in a regional, and national, environment. Fox Management Consulting (Fox MC) developed a plan that both guided THVI’s growth and served as a tool for engaging prospective donors. Read more.

 


Temple Performing Arts Center

Temple Performing Arts Center

Developing a Marketing Strategy for a Performing Arts Center

The Temple Performing Arts Center (TPAC) operates with a purpose to offer cultural and academic programming to the Temple community and the Philadelphia region. Fox Management Consulting provided TPAC with a strategy to successfully maximize the potential of the center, including opportunities to increase event attendance, improve bookings, engage donors and build financial longevity. Read more.


Temple University

Temple UniversityTemple University Online Learning

A Future Direction for Online Learning

Founded in 1884, Temple University is the 26th largest provider of professional education in the United States with more than 37,000 undergraduate, graduate, and professional students. Unsure of whether to make a broader commitment to online learning, Temple’s acting President, Richard M. Englert, engaged Fox Management Consulting. Fox Management Consulting recommended that Temple improve and increase its online offerings due to demand across various market segments, proliferation of technology and pressure to remain competitive. Read more.


Temple University

Temple University PA Program

Physician Assistant Program

Temple University’s School of Medicine (TUSM) is dedicated to excellence in education, research and patient care. Fox Management Consulting was working with TUSM to search for new, program-based revenue streams. Fox MC recommended that TUSM is ideally positioned to enter the PA education market and create a standalone PA program within the school. This will also allow TUSM to create a greater level of Interprofessional Education (IPE) integration in the medical school curriculum. Read more.


Temple University CFO

Temple University CFO

Improving Customer Service in Response to Increased Expectations and Accountability

Temple University President Neil Theobald convened a task force to investigate customer service shortcomings in support departments. Fox Management Consulting worked with the task force to investigate the subpar service. Fox MC proposed both systemic and department specific recommendations to improve customer service which the Facilities Management Department began to implement after the project concluded. Read more.


Temple University CFO

Temple University - CFO

Identifying University Treasury Best Practices

The Temple University Treasury Department, reporting to the CFO and Treasurer, is responsible for cash management, bank relationships, borrowing, credit ratings, short-term investments, and institutional liquidity. Fox Management Consulting conducted a study of best practices and organizational structure and design among peer universities and corporations of similar sizes. After the project’s conclusion, the TU Treasury received approval to allocate $200,000 to implement Fox MC’s recommendations. Read more.


Temple University Controller’s Office

Temple University Controller's Office

Procurement to Payment Study

Temple University is a state supported, public Research I university with an international reach and enrollment of over 37,000 students. Temple University Controller’s Office engaged Fox Management Consulting to identify areas of improvement in its current Procure to Pay (P2P) practices. The Controller’s Office was provided several recommendations to mature P2P functions for the University. Read more.


Temple University Controller’s Office

Temple University - Controller's Office

Identifying Solutions for Continuous Improvement

Founded in 1884, Temple University is a research intensive institution with an enrollment of over 37,000 students. After experiencing ongoing reductions in state support, Temple engaged Fox Management Consulting to evaluate new initiatives that will allow Temple to maintain its support of the University’s mission in the most efficient and cost effective manner. Fox MC’s recommendations provided key pieces of infrastructure necessary to support Temple in achieving its research goals as well as creating a significant increase in cash flow. Read more.


The Art and Science of Social Media Analytics

Nader Ali-Hassan is the executive director of social marketing at Comcast. He recently joined us for a live conversation on improving social media marketing through making better use of data. This event was the first in a three-part series hosted by Fox Management Consulting and the Fox School. Stay tuned next week for part two and learn how to connect the dots between marketing metrics and the bottom line. Our guest will be Andrew Richardson, director of analytics and insights at Elite SEM.

Nader has a wealth of experience in the social media space. Here is some of what he shared when the cameras stopped rolling.

Your role at Comcast is to translate the marketing messaging for the Xfinity brand across your social media platforms. How do you do that?

We do everything from working with divisions to figuring out their advertising needs, measuring and reporting back, and doing the social listening to see what insights we can glean. We are trying to make sure our customers see us in a positive light and understand the work we’re doing.

We recently did an event called the TV Diner at Comic Con in San Diego where we built the sets from three of our most popular shows. Customers could come sit on the “Game of Thrones” set, eat themed menu items like “Direwolf Bread” and take pictures and talk about the show. We helped design a filter for SnapChat to accompany Katie Perry’s recent tour. Tomorrow I’m going to film a mock horror film to talk about home security. We get to do some really cool work.

How does data support your work?

Data lets you go deep into what is driving a particular person. If certain people react to certain pieces of content, how do I take that engagement and try to convert that customer? The data helps me optimize what I need to create on a day-to-day basis, see what’s working about content and who is responding to it, and create a custom piece of content for that person in order to push them down the funnel.

The data lets us see more about the individual than we ever could before. And it lets us track them even before they’re really engaged with us, which gives us a long lead time in reaching out to them.

Can you offer any additional advice for mid-sized firms in building up their social media analytics?

Stay consistent. There is a litany of measurement tools and everyone has a different sentiment. The tools change so much that unless you stay consistent, you’ll never be able to get real macro change because you’re always changing that KPI. Find a path you like, and stick to it.

Put a team behind your data. Have a creative strategist that can take that data and work with a creative team to apply it. The whole team needs to be receptive to it, and that’s a big shift to how people have worked in the past. It’s half creative, half science. That balance is super important; that’s where analytics comes in. There are certain folks that struggle with narrowing their focus to match what the data is telling you. You need to have a team that is flexible, and you as a leader need to know when to fit into the analytics, and when to ignore it.

Be flexible. What you know today is not necessarily going to be the right thing tomorrow, a week from now, or a month from now. While you want to stay consistent with what you’re measuring, the analysis of what that means and how you interpret it is always changing.

The trends change so quickly. People are tempted to take a certain data set and say “this is absolute now. This is law.” The truth is that a week from now, it could be completely different. The doesn’t mean the analytics were wrong. Times change, and people are fickle.

Analytics can be the thing that chokes you. If you only rely on that, you’ll fail. But if you only trust your gut, you’ll fail too. The trick is to find the balance between the two.

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The Birth Center

The Birth Center

Service Line Expansion

The Birth Center (TBC) opened its doors to the community as the first out-of-hospital, freestanding birthing facility in 1978. Fox Management Consulting was engaged to examine strategic opportunities while testing the feasibility of expanding into new lines of service. The Birth Center was provided with critical information on developing a new location for the expanded services and market opportunities. Read more.


The City of Philadelphia Mural Arts Program

City of Philadelphia Mural Arts Program

Developing a New Revenue Stream for an Arts-Based Nonprofit

Since its launch in 1984, the Mural Arts Program (MAP) has produced over 3,000 murals in the City of Philadelphia, and its programs continue to serve 1,500 young people every year. MAP engaged Fox Management Consulting to research and identify new revenue streams for the organization. Through careful research and strategic planning, Fox MC highlighted new opportunities for MAP, which led to $500,000 in grant funding, 2 new staff positions, and the launch of a new Mural Arts retail store.  Read more.


The Conference Board

The Conference Board

Enhancing the Membership Model

The Conference Board (TCB) is a not-for-profit business information firm with a mission to “provide the world’s leading organizations with the practical knowledge they need to improve their performance and better serve society”. Fox Management Consulting recommended measures to enhance the membership model and detailed guidelines for implementation. The Conference Board expects to carry out almost all recommendations. Read more.


The Intergenerational Center

The Intergenerational Center

The Intergenerational Center (IGC) is an independent organization in the College of Health Professional and Social Work (CHPSW) at Temple University. IGC engaged Fox Management Consulting to explore ways to leverage its expertise to improve strategic alignment with Temple University and to significantly increase earned income. The IGC was provided with a detailed report including information about the alignment opportunities and financial scenarios for those that could potentially generate income. Read more.


The Quarter Design

Quarter Design

Launching New Services to Train the Millennial Workforce

The Quarter Design was founded by Eugenie George in 2015 to help millennials in the Philadelphia region through their quarter life crises. With the help of Fox MC, they pivoted their services to train and consult for companies working with millennials. Within 2 months of project completion, they had secured three jobs within the desired segment and had several other qualifying leads. Read More.


The Reinvestment Fund

The Reinvestment Fund

Investigating New Market Opportunities

The Reinvestment Fund (TRF) builds wealth and opportunity for low-wealth people and places through the promotion of socially and environmentally responsible development. Fox Management Consulting worked with The Reinvestment Fund to investigate new growth areas and develop a business plan for successfully targeting those markets. TRF implemented many of the team’s recommendations, which resulted in $250,000 of new loans. Read more.


The School District of Philadelphia

The School District of Philadelphia

Developing a New Revenue Stream for Public Schools

The School District of Philadelphia (SDP), established in 1818, operates over 200 schools with a $2.5B annual budget and serves over 130,000 K-12 students. Fox Management Consulting worked with the School District of Philadelphia to develop new sources of revenue. Read more.


The United Nations Environment Programme Finance Initiative

The United Nations Environment Programme Finance Initiative

Transforming the Global Insurance Industry

The United Nations Environment Programme Finance Initiative (UNEP FI) is global partnership between the United Nations Environment Programme and the financial sector. In 2009, a team from Fox Management Consulting investigated the impact of Environmental, Social, and Governance (ESG) factors on financial performance. The team’s work led to the publication of The Global State of Sustainable Insurance (UNEP 2009) and the further development of the Principles for Sustainable Insurance (UNEP 2012). Read more.


United Way

Targeting Charitable Giving at Mid-Sized Companies

United Way of Greater Philadelphia and Southern New Jersey engaged Fox MC to develop cost-effective strategies for marketing to their middle market segment (100-1000 employees), and develop a product and service mix that resonated with these firms. The changing political, legal, sociocultural and competitive landscape of the charitable giving industry was driving changes in the positioning of this organization. Read more.

 


VeraTemp

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Taking VeraTemp Global

Brooklands is a ten-month old company in Florida run by a small group of investors and entrepreneurs. VeraTemp(+) is the brand name of the non-contact thermometer in Brooklands’ portfolio of medical devices. Fox Management Consulting worked with Brooklands to create an implementation plan that would enable Brooklands to effectively manage their business through a time of drastic internal expansion. Fox MC recommended pursuing a global licensing strategy, which had the highest projected ROI. Since the project, Brooklands has invested $500,000 in marketing and product redesign for VeraTemp. Read more.


Wawa

Wawa

Creating Value Through Sustainability

Wawa, Inc. operates more than 570 convenience stores throughout Pennsylvania, New Jersey, Delaware, Maryland, and Virginia. Fox Management Consulting worked with Wawa to develop a business case for future and green initiatives. Since the project’s conclusion, Wawa is integrating sustainability communication into plans for new stores in established and new markets. Read more.


Willis Re

Willis Re

Improving Client Acquisition

Willis Re helps insurance companies remove risk from their books by finding reinsurers willing to assume those risks. Fox Management Consulting worked with Willis Re to investigate how insurance executives make reinsurance-purchasing decisions in order to increase success rates at winning proposals. Willis Re was provided with strategic recommendations to improve its selling process. Read more.


Willis Re

Willis Re

Resilience

Willis Re is a leading global insurance broker. Fox Management Consulting was engaged to identify strategies to incorporate the theme of resilience to support the sales and marketing of insurance and reinsurance and recommended that Willis Re establish a link between resilience and sustainability. Read more.


Willistown Conservation Trust

Willistown Conversation Trust

Farmer Training Program

Willistown Conservation Trust (WCT) is a non-profit land trust that endeavors to protect the rural beauty of the 28,000 acres surrounding Willistown, Pennsylvania. Fox Management Consulting worked with Willistown to develop a business model, corresponding business plan, curriculum recommendations, and financial model for the proposed farmer manager training program. Read more.