Grievance Procedures
Office of the Ombudsperson
University Policy
Temple University students who believe that instructors are introducing extraneous material into class discussions or that their grades are being affected by their opinions or views that are unrelated to a course’s subject matter can file a complaint under the University’s policy on Student and Faculty Academic Rights and Responsibilities. The policy encourages students to first discuss their concerns with their instructor. If a student is uncomfortable doing so, or if discussions with the instructor do not resolve the student’s concerns, an informal complaint can be made to the Student Ombudsperson for the student’s school or college. Unresolved complaints may be referred to the dean for handling in accordance with the school or college’s established grievance procedure. Final appeals will be determined by the Provost.
Fox School Grievance Procedures and Ombudsperson
All students in the Fox School of Business and Management are expected to abide by Fox School Code of Conduct.
With confidentiality and by assuming a neutral or impartial role, an ombudsperson assists all members of the university community in informally solving problems and resolving conflicts while promoting alternatives to more formal processes.
Ombudspersons support effective communication, cooperation, equity and civility in academic and work environments through coaching individuals, facilitating communication between persons and departments, mediation, providing information on university policy, and where needed, recommending appropriate institutional action or change.
Please contact the Center for Undergraduate Advising in Speakman Hall 101 or call 215-204-4560 for further information about the Ombudsperson and grievance procedures (pdf file).
Undergraduate
Ikeya Craig-Swatson
foxombud@temple.edu.
215-204-4560
Ph.D.
Janine Black
jblack@temple.edu
215-204-8128